Krystal Lowell Email & Phone Number

United States

Assists Supervisor and management in day to day activities of community center, including handling cash flow, communication with contractors and other departments, resolving customer concerns, processing staff time, and budget tracking.Develops and implements special event programming including summer camps and monthly special programs for seniors, children, and adults.Manages a team of 9 staff members, identifies strengths and areas of improvement for documentation and review.

Buford, Georgia, United States

Assisting with the daily operations of the community center and special events.● Performing various clerical/receptionist duties such as answering phone calls, greeting customers, receiving payments for facility rentals and classes.● Analyzing and interpreting customer-created room layouts for set up and break down of tables, chairs, and mobile walls for venue rentals● Use of Excel and Word for the creation of camp attendee and volunteer schedules

Buford, Georgia

Leading groups of every age in a variety of volunteering and educational programs● Facilitate educational park work days to remove damaging invasive plants,planting native pollinator-friendly garden areas, and caring for public landconservation parks● Guide hands-on environmental learning events and record citizen scienceproject collected data● Conduct biological surveys for the Wildlife of Gwinnett County ParksiNaturalist Project● Delivering fact-based scientific environmental information in front of large groups in a public setting.Primary point of contact for Gwinnett County Parks & Recreation event andcampground rentals● Curriculum development for specialized sessions, working with a team to plan and successfully implement lesson plans and activities.Coordinate with rental organizations to reserve public facilities for events● Coordinate necessary safety, liability, and financial documentation completion● Validate event paperwork and plans for adherence to county guidelines andsubmit for approval to the Deputy Director● Track and report generated event attendance and revenue for leadershipreviewPlan, implement and execute park programs and events● Develop and lead educational park events tailored to foster interest in publicspaces and land conservation● Arrange presenters and sponsors for key events● Manage event logistics● Train support volunteers or staff for event tasks

Jacksonville, Florida Area

Worked as part of a team to ensure customer happiness, provide consistently delightful experiences, and maintain the integrity of the company. Provided education to customers about products and suggested usage, including cross-selling between departments. Maintained company standards of product presentation, and maintained state and federal standards of health and safety. My department consistently scored high on audits.

Jacksonville, Florida Area

- Responsible for interacting with customers for the purpose of product demonstrations, sales and handling payment transactions. - Tasked with ensuring a clean and well-organized workspace as well as helping keep products properly stocked.

Jacksonville, Florida Area

- Handle questions via phone addressing billing, upgrades or troubleshooting issues for telecommunications, cable and technology clients. - Reporting/escalating issues through the appropriate channels. - Effectively communicate (verbally & written) information with team members & customers alike. - Strive to meet highest level of customer satisfaction by resolving customers issue in professional & timely manner. - Multi-task through multiple systems while interacting with customers.- Treat customers and co-workers in a friendly, positive manner.- Problem-solve issues with customers to reach a mutually beneficial solution in a timely manner.

Jacksonville, Florida Area

- Provide guidance and training to new associates in order to further excellence and adhere to company policies and procedures. - Held responsible for food safety standards, including sanitation.- Required lifting of objects up to 50 lbs.- Daily customer interaction with high emphasis on customer satisfaction. - Prompt action in a fast-paced, demanding environment.

Salem, Or

- Took emergency calls and relayed them to on-duty officers for action.- Kept detailed logs of calls and incidents for campus records.- Provided information to callers during non-emergency calls- Operated a remote door lock system and admitted callers requesting access while adhering to safety protocol (checking and verifying identity, cross-checking permit to access lists, etc.)

Geographic Information Science And Cartography

Ongoing education for completion of GIS and/or Data Science certificate.

Bachelor Of Arts (B.A.), Environmental Science

Activities and Societies: ANGLES, Zena Farm• Completed 22 page senior thesis on the feasibility of extensive solar panel installation.

Education record