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B2B Sales: reponsible for building and maintaining strong working relationships with prospects and clients to help provide staff for industrial companies; OSHA certified

Marketing & Sales Support Representative at Amos Exteriors - Indianapolis Roofing, Siding, Gutters, Windows. Commercial or Residential

Consumer Sales Lead CoordinatorMarketing, Communication, Organization, Time Management, Problem-Solving, Sales

Responsible for taking inbound calls, as well as making outbound calls, providing customers with information about HVAC repair, maintenance, and home care products and services, handling transactions, and meeting performance goals

Responsible for computerized dispatching of field labor through all means of communication, communication with customers to assure a high degree of satisfaction, and communication with technicians and service managersTracked labor hours, monitored INDOT vehicle inspection reports, and scheduled vehicle maintenanceMonitored technician routing for maximum efficiency between service calls

Service Staff

Responsible for working closely with facility management to coordinate information, maximize revenue through sales, and market the venue to potential clientsNegotiated contracts and banquet event orders with corporate clients to plan events from origination, planning menus, timelines, event setup, vendor rentals, and event diagrams, and collecting customer deposit, signature, and guest count in a timely mannerCommunicated details and changes to other managers on the team and coordinated client's needs with other property business and activities to ensure client and guest expectations were met and the property operated efficientlyConducted meetings with client and banquet staff to ensure each event exceeded client's expectationsProspected with the Indianapolis Zoo Marketing team for new business using a variety of methods including outside sales calls, on-site complimentary tastings, and attending social networking functions

Responsible for recruiting by posting job openings, receiving and evaluating applications and resumes, phone screening and interviews, application and I-9 tracking, and background checks, as well as continuous employee training including discussing disciplinary forms, employee evaluations, and creating accident & incident reportsScheduled and conducted new hire orientations and annual employee trainingsHired over 130 bartenders for Zoobilation 2013 - 2018, as well as 30+ additional seasonal staff members, annuallyMonitored uniform inventory, created monthly newsletters, and revived Employee of the Month Program

Hiring & training service staff, performance reviews, supervising temp staff, plus required to serve one event a week

Served also as Banquet Captain to supervise room setup, tear-down, and event execution for over 300 corporate, social, and internal events Assisted with accounting, payroll, and HR proceduresHired, coordinated, and supervised over 150 Bar Staff for Bud Light Hotel - Super Bowl XLVI 2012 and Zoobilation 2012

Received International packagesConfirmed release through the Federal Trade Network and U.S. CustomsOrganized outbound freight Managed timely organization and distribution of documents for domestic flights

Provided excellent guest service in a fast-paced, team environmentUsed suggestive selling and upselling techniques to increase sales

Scheduled hosts, servers, bartenders, and bussers to meet budget requirements Helped to resolve complaints from unsatisfied guests and reinforced positive experiences for return visitsAssisted in management of labor and food costs

Food & Beverage Server, S.T.A.R. Trainer

Window Cashier, Fry & Grill Cook, Dishwasher, Server, & Bartender