As National Retail Education Manager at Harvest, I help empower our Dispensary Agents in our 5 operating states by creating and disseminating internal training documents, providing direct retail and product training, and coordinating any and all third party vendor staff educational sessions and on-site Patient facing educational demos. In addition to hundreds of authored product training documents and supporting 25+ new store openings, I have also created the content and delivered live presentations for 8 national sales calls, to train all of Harvest’s leadership on topics such as: Knowing your Business, Effective Communication, Building UPT’s, Empowered Selling to Increase Value and a newly created Floor Supervisor certification program.

Harvest of Scottsdale was the second location in the company. As GM, I successfully implemented many operational processes, staff recognition programs and piloted just about every single thing that Harvest had brewing before going public, and embarking on an exciting road of M&A. Within a short time and with many additional locations coming online, I was able to still maintain the highest volume consecutively in the organization, as well as the largest staff size and hosted over 70 investor and PR tours.

Executed the opening of the 15th North American AllSaints location in Scottsdale by recruiting, staffing and training a team of 12 Managed and oversaw all aspects of the business including team and development training, recruiting, P &L management, inventory control, banking procedures, safety and loss prevention, schedule preparation as well as strategic problem solving Analyzed reporting and used digital tools to make commercial visual merchandising decisions that maximized sales and encouraged consistent conversionPlanned, prepared and executed private invite shopping and in-store events including a band meet-and-greet and cocktail parties by utilizing CRM tools to drive repeat businessEnded inaugural year with 16% lift over budget projections, exceeding volume goal by $130k and reduced payroll costs by 17%

As GM, I manage all aspects of the business including team development training, recruiting, P&L monitoring, business forecasting, stock maintenance and driving results. Since on-boarding, I have been able to implement new client program expectations as well as sales trainings which have directly impacted our overall volume and contribution in a positive way. Operational and visual excellence along with KPI results have been a primary focus, and we have been named the number 1 location out of all full line 7FAM stores for overall Visuals and execution of standards.

Participated in the relocation and expansion of this multi million dollar Scottsdale location, managing the newly added Women's collection exclusive to very select high-volume doors. Directly communicated weekly with Women's Buyers and Area Manager to ensure store's needs were being met. Assisted SM in the management of the overall business spanning several collections, including merchandising, data analysis, stock management, P&L, training and development as well as client book management.

The Scottsdale Fashion Square Ted Baker location opened in June of 2010 as the single AZ market door. Being recruited to open this new store was not only an incredibly educational experience, but provided myself and the team with a manifestation of the business that can't be put into words. As ASM, I assisted the SM in the day to day running of all aspects of our business. From the 26-week long team training program, to the monthly client initiatives executed, the ASM and SM interchangeably led the team to success through leading by example and providing consistency in our professionalism and passion for results. Ted Baker is a British clothing retail company that is known for adding twists and surprises to its products. This successful retail company has become a reputable UK designer label through word of mouth rather than advertising. Ted Baker has become a global brand that prides itself on a colorful experience, from the cheerful greeting at the door to the delicate detailing that has strategically been positioned in each store. Ted Baker currently has 15 stand alone stores in the US.

In my management role, I directly supervised a sales team of 12 employees, and maintained a department that produced an annual $3 million dollars in volume. In addition to managerial duties, I also was the Chairman of an elite group of students who participated in a Nordstrom Fashion Board Internship. In the Fashion Board program, these students learn the value of Customer Service as well as the in's and out's of a Retail environment.

Seattle-based Nordstrom is one of the most fashion forward Specialty Stores that still maintains the same motto that is has had since opening its first store in 1901- Customer Service. As a sales associate, we are required to grow our percentage of customer retention while establishing new relationships with customers in hopes to offer them fashion education, styling and an amazing experience. Employees do this using cutting edge specialty POS systems and old fashioned hand written thank-you notes. Interactive sales training, a bevvy of product knowledge and employee incentives give sales associates the opportunity and extra "push" to work their hardest and give the best service that they possibly can, day-in and day-out. I have been fortunate to be a part of the Nordstrom family for over 6 years, and in this time I have logged over 100+ hours of training to perfect the art of selling, and how to be the most successful in my position.

Party Masters Entertainment LLC is locally owned and operated by Andrew Starr and Pincus Leib. I work alongside these 2 gentlemen to help plan and execute Events from Weddings to Birthday's to Corporate Events.We do our best to provide excellent customer service and entertainment for every client. Our goal is to make each event better than the last, and with our experience it has been a proven success. We hand pick experienced DJ entertainers and quality individuals to represent our clients and Party Masters Entertainment. For quality control, each entertainer, regardless of experience, must complete our training program to become a “PME Certified”™ entertainer. It’s very important the Party Masters name is represented with the best in the business. We are at the top of our game when it comes to customer service as well as our exceptional ability to comprehend the environment while entertaining your guests. We believe you will see the difference with Party Masters Entertainment.