Krystal Decastro Email & Phone Number

Greenwood, In, Us

Indianapolis, Indiana Area

Indianapolis, Indiana, United States

911 86Th Street

During the preopening phase of our 126 bed senior living community, I coordinated and managed financial operations. I was responsible for the implementation of internal controls to ensure compliance with laws and regulations. I participated in project meetings with the Executive Director and the Departmental Managers to effectively manage the budget and help develop and implement procedures; I used those procedures to enhance the fiscal operations of the Community. Other responsibilities and skills:Interviewing, hiring, onboarding, orientating and evaluating all facets of our Senior Living Community staffDevelop and coordinate weekly new hire orientation programEstablish and maintain Human Recourses related employee files reflectingSalary including increases, deductions, and garnishmentsBenefitsPayroll exceptionsW-2 withholdingsCoordinate the processing of payroll for 113 employeesOversee the payment of insurance, and related reporting requirementsMaintain all HR compliances, background checks, and I-9’sResponsible for supervising and training the front desk and concierge teams Assist Sales Team with tours for potential new residents, marketing, obtaining 1822’s, and lease signingsDaily meetings with Department Head Managers and Executive Director to discuss census, updates, issues, and resolutionsPrepare and monitor all monthly billing and collection processes utilizing established policies, procedures, and tracking systemsOversee cash controls including the depositing and posting of cash receiptsMaintain daily cashbooks for operational accountsPrepare monthly bank reconciliationProcessing of accounts payable/accounts receivableProcesses monthly financial statementsMaintain resident, vendor, and financial accounting filesPrepare the annual financial budget, annual audit schedules, tax reports, and paymentsAddress billing/collections issues with residentsOversee creation and maintenance of resident’s files, records, and reports

Indianapolis, Indiana

Accounts receivable and accounts payable Generate customer sales paperwork for internal useCompliance checks for paperwork submitted by Sales PersonnelDirect support for Sales team; credit approvals, compliance audits and lease buyoutsAct as a liaison between leasing banks and vendors; Wells Fargo, USB, and GE Capital Utilize WIP process to stage and track ordersManaged accounts during sales process and after sale was completedValidate order information using the Equipment Price Book Enter customer orders are processed and delivered on timeConduct courtesy calls with machine placements to improve client satisfaction Maintain an accurate count of inventory for VP of OperationsAudit commission tickets and prepare them for accountingNotify Logistics of customer requests regarding the extension of machine demosAudit commission tickets in preparation for the controller’s review and prepare them for accountingTrack accuracy of open orders utilizing OMD Create spreadsheet to track receipt of payment and fundingCreate a unique tracking system to improve efficiency and retention of National AccountsMaintain list of cores supporting National AccountsConducts routine account reviews

Fishers, Indiana

Accounts Receivable and Accounts PayableHuman ResourcesAdministrative support for sales, marketing and management teamsResearched shipping and receiving issues

Westfield, Indiana

Maintained relationships with Corporate Retail Headquarters, Divisions, and Store level for the entire reverse distribution process of all pharmaceutical productsManaged Corporate Accounts such as Kroger, Buehlers and Supervalu Contacted customers to schedule jobsFollow-up with clients regarding various business needsCompleted clients’ account reconciliationHelped develop new techniques to better service large customersOversight team productivity Managed work flow per clients’ needs to meet or exceed quality service goalsGeneral office duties including: scanning, faxing, copying, email, filing, scheduling meetings, event planning, meeting agenda and minutes Attended client meetings off-site as needed

Westfield, Indiana

Altered business model to better meet the needs of large customersAdministrative support for clientsPromptly respond to inquiries and requests from prospective customersInvestigate and resolve customer complaints in a timely mannerAct as subject expert for customer inquiries

Westfield, Indiana

I created this position to be responsible for streamlining the return process from the pharmacy to the pharmaceutical company based on the individual return requirements of each pharmaceutical company and product.Coordinate return of pharmaceuticals with all clientsSole point of contact between the pharmaceutical manufacturers, such as Eli Lilly and Company, Elanco, Pfizer, Bayer, Roche, GlaxoSmithKline, Novartis, AstraZeneca, Sanofi, Abbott Laboratories, Bristol-Myers Squibb and the retailers

Westfield, Indiana

Maintained company website Provide web-based technical support to clientsAdministrative support for sales, marketing and management teamAccounting with invoicing Research shipping and receiving issuesAttended client meetings off-site as neededUse Access to generate reports to monitor cost of returned ordersCreate PowerPoint presentations to assist in client sales Part of the team that managed the plant shut down and relocationAssist the clients in implementing procedures for loss prevention of controlled substancesCoordinate destruction of large volume of controlled substances with manufacturers and local law enforcement agencies when necessaryProvide training and support to new hires

Noblesville, Indiana

Responsible for appropriate assessments, planning, intervention, evaluation, management, and referral activities for students in the schoolPromotion and maintenance of health as well as the prevention of illness and injuriesFacilitate the removal of health-related barriers to learning and promoting an optimal level of wellness for students and staffResponsible for direct and indirect care given to students in compliance with school policies, professional standards of practice, and physician’s orders