Krystal Doddles Email & Phone Number

Retain and grow book of business via renewal, upsell and cross-sell opportunities.Focused on reducing churnCapture customer feedback to monitor health score and status of clients.Main point of contact to escalate issuesOwn the end-to-end relationship with Clients

Land O' Lakes, Florida

• Assist with the onboarding experience for all school board employees by determining salary, verifying previous employment and education, providing system access, and scheduling follow-ups
• Support database accuracy by testing data integrity and performing audits and analysis on queries
• Coordinate annual processes, including layoff notifications, placement, and appointments,while recommending and conducting process improvements to increase efficiency
• Train district and school-based employees on policies and proceduresfor personnel data entry
• Prepare and review school board agenda items, assisting with accuracy checks and other tasks as needed
• Review and validate compensation changes, leave requests, and reporting issues

Land O Lakes, FL

• Led new hires through the onboarding process, ensuring a smooth transition for all staff
• Processed all required new hire paperwork and verifications accurately and timely

Tampa/St. Petersburg, Florida Area

• Responsible for reviewing medical forms and verifying patient insurance coverage
• Submitted private insurance information into database to ensure accurate billing
• Ensured necessary procedures were covered by providers, and assisted with prior authorization requests
• Assisted with administrative tasks that expedited the verification processes
• Led annual trainings with 11 clinics within the medical group

Eagle River, AK

• Responsible for hiring and completing new hire paperwork for all athletic coaches
• Created and maintained student activity calendars and schedules, ensuring all information was accurate
• Scheduled bus transportation for multiple athletic teams as needed for travel
• Documented all physical and health information for student athletes
• Verified student eligibility for sports and managed parental consent forms
• Collected and processed student fees and performed clerical accountingfor student activities

New Port Richey, Florida, United States

• Maintained and complete data entry for student records, including transcripts,demographics, grades, attendance course and health screens, and schedules
• Managed master schedule and placed all students into classes for all subjects and periods
• Verified insurance records and conducted studies on daily data sheets
• Created master schedule for school and provided front office support
• Demonstrated excellent customer service when helping parents and teachers with questions

• Developed and maintained automated and manual accounting records
• Responsible for data entry for all shipping and receiving supplies
• Processed inventory, surveys, and warehouse documents

Associate Of Arts - Aa

General Coursework

High School

Activities and Societies: Cheerleading and BCE