Krystal Gregory

Krystal Gregory Email and Phone Number

Key Account Director @ Omnivore by City Beach Software
Ivanhoe, VIC, AU
Krystal Gregory's Location
Ivanhoe, Victoria, Australia, Australia
Krystal Gregory's Contact Details

Krystal Gregory personal email

About Krystal Gregory

10 years of experience in the eCommerce industry and Account Management roles within technical Saas environments at both eBay AU and currently City Beach Software. These roles have allowed me to worked with both Australian and International brands such as Country Road Group, Big W and Chemist Warehouse and marketplaces like Catch, Amazon and TradeMe.Key achievements include:• Management of 13 retail groups, 33 brand stores across 38 separate marketplaces• Established an integrated strategic account management programme across all business stakeholders

Krystal Gregory's Current Company Details
Omnivore by City Beach Software

Omnivore By City Beach Software

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Key Account Director
Ivanhoe, VIC, AU
Website:
omnivore.co
Employees:
6
Krystal Gregory Work Experience Details
  • Omnivore By City Beach Software
    Key Account Director
    Omnivore By City Beach Software
    Ivanhoe, Vic, Au
    View
  • City Beach Software
    Enterprise Account Manager And Customer Success Lead
    City Beach Software
    Ivanhoe, Vic, Au
    View
  • City Beach Software
    Enterprise Account Manager / Customer Success Lead
    City Beach Software Sep 2023 - Present
    Melbourne, Victoria, Australia
    • Established a dedicated account management team of +3 to provide broad coverage across sellers, resulting in an 82% growth in 2024.• Engaged in activities such as education, account health checks, and data insights to drive customer success.• Negotiated contracts, agreements, and support SLA's, while creating scope of work documents and generating monthly reports for clients.
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  • City Beach Software
    Enterprise Sales & Account Manager
    City Beach Software Nov 2021 - Sep 2023
    Melbourne, Victoria, Australia
    • Strategically planned and managed key accounts to drive customer innovation and growth through organisational development and automation.• Led project management of customer development projects for enterprise clients, overseeing feature rollouts from ideation to release.
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  • City Beach Software
    Enterprise Account Manager
    City Beach Software Oct 2016 - Nov 2021
    Melbourne
    • Managed day-to-day sales activities and project management for Enterprise Clients like Officeworks, Big W, and Chemist Warehouse.• Collaborated with development and business teams to optimize workflows and meet client needs within established timeframes and budgets.• Integrated clients across various marketplaces like eBay, TradeMe, and Amazon to drive custom development initiatives.
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  • Ebay Inc
    Integration Project Manager
    Ebay Inc Oct 2014 - Mar 2016
    Melbourne, Australia
    • Managed integration projects for retail merchants onto the eBay platform, collaborating with internal and external teams for successful scoping, deployment, and launch.• Led a small team to onboard 40 top retailers and over 100 small merchants in Australia, resulting in significant sales growth exceeding $1m YOY.• Utilized platforms like Websphere, SAP, Hybris, and OMS to drive successful integrations and leverage eBay's extensive customer network for retailers' benefit.
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  • The Good Guys
    Ecommerce Development Coordinator
    The Good Guys Feb 2012 - Sep 2014
    Led the implementation of a new project management framework for eCommerce and Marketing teams at The Good Guys, resulting in improved stakeholder management and communication. • Managed ongoing development upgrades across all digital sales channels.• Successfully established a project management process adopted by the wider business.
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  • The Good Guys
    Web Content Coordinator
    The Good Guys Nov 2009 - Feb 2012
    Melbourne, Australia
    • Managed content scheduling, eDM distribution, and database maintenance for The Good Guys.• Oversaw online merchandise and catalog uploads, as well as online campaign administration.• Grew eDM database from 20,000 to 110,000 subscribers, achieving a 5% click-through rate.
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  • Fresh Brand Communication
    Communications Manager
    Fresh Brand Communication Dec 2008 - Oct 2009
    Melbourne, Australia
    • Managed business development, market research, and communications for Fresh Brand Communication.• Retained major clients Sussex Taps and Melbourne Port Authority, submitted tenders for Stonnington Council and the Vic Government.• Maintained top 3 organic rankings on Google for over 9 months, showcasing strong SEO skills and strategic planning.

Krystal Gregory Skills

E Commerce Marketing Communications Digital Marketing Marketing Management Marketing Strategy Email Marketing Digital Strategy Integrated Marketing Online Advertising Seo Web Content Management Start Ups Web Analytics Google Analytics Event Management Social Media Campaign Management Content Management Video Organisational Leadership Business Development Account Management Project Management Sales Retail Team Leadership Customer Service Customer Retention Market Research Project Management Office Prince2 Enterprise Account Management Leadership Team Building Marketplace Integration

Krystal Gregory Education Details

Frequently Asked Questions about Krystal Gregory

What company does Krystal Gregory work for?

Krystal Gregory works for Omnivore By City Beach Software

What is Krystal Gregory's role at the current company?

Krystal Gregory's current role is Key Account Director.

What is Krystal Gregory's email address?

Krystal Gregory's email address is kr****@****ail.com

What schools did Krystal Gregory attend?

Krystal Gregory attended The London School Of Economics And Political Science (Lse), The London School Of Economics And Political Science (Lse), Seek Learning, Griffith University, Aim Education & Training, Aim Education & Training, Aim Education & Training, Aim Education & Training, Governance Institute Of Australia.

What are some of Krystal Gregory's interests?

Krystal Gregory has interest in Poverty Alleviation.

What skills is Krystal Gregory known for?

Krystal Gregory has skills like E Commerce, Marketing Communications, Digital Marketing, Marketing, Management, Marketing Strategy, Email Marketing, Digital Strategy, Integrated Marketing, Online Advertising, Seo, Web Content Management.

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