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Krystal Gregory Email & Phone Number
Key Account Director
at
Omnivore by City Beach Software
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Key Account Director
Location
Ivanhoe, Victoria, Australia
Company size
Who is Krystal Gregory? Overview
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Quick answer
Krystal Gregory is listed as Key Account Director at Omnivore by City Beach Software, a company with 6 employees, based in Ivanhoe, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Krystal Gregory.
Krystal Gregory previously worked as Enterprise Account Manager and Customer Success Lead at City Beach Software and Enterprise Account Manager / Customer Success Lead at City Beach Software. Krystal Gregory holds Professional Development Short Course from The London School Of Economics And Political Science (Lse).
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Omnivore by City Beach Software
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Profile bio
About Krystal Gregory
10 years of experience in the eCommerce industry and Account Management roles within technical Saas environments at both eBay AU and currently City Beach Software. These roles have allowed me to worked with both Australian and International brands such as Country Road Group, Big W and Chemist Warehouse and marketplaces like Catch, Amazon and TradeMe.Key achievements include:• Management of 13 retail groups, 33 brand stores across 38 separate marketplaces• Established an integrated strategic account management programme across all business stakeholders
Listed skills include E Commerce, Marketing Communications, Digital Marketing, Marketing, and 32 others.
Current workplace
Krystal Gregory's current company
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Omnivore By City Beach Software
9 roles
Krystal Gregory work experience
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Enterprise Account Manager And Customer Success Lead
Enterprise Account Manager / Customer Success Lead
Current- Established a dedicated account management team of +3 to provide broad coverage across sellers, resulting in an 82% growth in 2024.
- Engaged in activities such as education, account health checks, and data insights to drive customer success.
- Negotiated contracts, agreements, and support SLA's, while creating scope of work documents and generating monthly reports for clients.
Sep 2023 - Present
Enterprise Sales & Account Manager
- Strategically planned and managed key accounts to drive customer innovation and growth through organisational development and automation.
- Led project management of customer development projects for enterprise clients, overseeing feature rollouts from ideation to release.
Nov 2021 - Sep 2023
Enterprise Account Manager
- Managed day-to-day sales activities and project management for Enterprise Clients like Officeworks, Big W, and Chemist Warehouse.
- Collaborated with development and business teams to optimize workflows and meet client needs within established timeframes and budgets.
- Integrated clients across various marketplaces like eBay, TradeMe, and Amazon to drive custom development initiatives.
Oct 2016 - Nov 2021
Integration Project Manager
- Managed integration projects for retail merchants onto the eBay platform, collaborating with internal and external teams for successful scoping, deployment, and launch.
- Led a small team to onboard 40 top retailers and over 100 small merchants in Australia, resulting in significant sales growth exceeding $1m YOY.
- Utilized platforms like Websphere, SAP, Hybris, and OMS to drive successful integrations and leverage eBay's extensive customer network for retailers' benefit.
Oct 2014 - Mar 2016
Ecommerce Development Coordinator
- Led the implementation of a new project management framework for eCommerce and Marketing teams at The Good Guys, resulting in improved stakeholder management and communication.
- Managed ongoing development upgrades across all digital sales channels.
- Successfully established a project management process adopted by the wider business.
Feb 2012 - Sep 2014
Web Content Coordinator
- Managed content scheduling, eDM distribution, and database maintenance for The Good Guys.
- Oversaw online merchandise and catalog uploads, as well as online campaign administration.
- Grew eDM database from 20,000 to 110,000 subscribers, achieving a 5% click-through rate.
Nov 2009 - Feb 2012
Communications Manager
Fresh Brand Communication
- Managed business development, market research, and communications for Fresh Brand Communication.
- Retained major clients Sussex Taps and Melbourne Port Authority, submitted tenders for Stonnington Council and the Vic Government.
- Maintained top 3 organic rankings on Google for over 9 months, showcasing strong SEO skills and strategic planning.
Dec 2008 - Oct 2009
9 education records
Krystal Gregory education
Professional Development Short Course
Professional Development Short Course
Prince 2 - Foundation Certificate
Seek Learning
B.Comm
Leading By Example
Account Management
Communicating Effectively At Work
The New Manager
Meetings, Minutes & Resolutions
FAQ
Frequently asked questions about Krystal Gregory
Quick answers generated from the profile data available on this page.
What company does Krystal Gregory work for?
Krystal Gregory works for Omnivore by City Beach Software.
What is Krystal Gregory's role at Omnivore by City Beach Software?
Krystal Gregory is listed as Key Account Director at Omnivore by City Beach Software.
Where is Krystal Gregory based?
Krystal Gregory is based in Ivanhoe, Victoria, Australia while working with Omnivore by City Beach Software.
What companies has Krystal Gregory worked for?
Krystal Gregory has worked for Omnivore By City Beach Software, City Beach Software, Ebay Inc, The Good Guys, and Fresh Brand Communication.
How can I contact Krystal Gregory?
You can use AeroLeads to view verified contact signals for Krystal Gregory at Omnivore by City Beach Software, including work email, phone, and LinkedIn data when available.
What schools did Krystal Gregory attend?
Krystal Gregory holds Professional Development Short Course from The London School Of Economics And Political Science (Lse).
What skills is Krystal Gregory known for?
Krystal Gregory is listed with skills including E Commerce, Marketing Communications, Digital Marketing, Marketing, Management, Marketing Strategy, Email Marketing, and Digital Strategy.
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