Krystal Groff Email & Phone Number

Principal Auditor - Business Intelligence, Internal Audit (2015 to present)• Support audit processes through use of computer assisted techniques to increase audit coverage and enable audit efficiency.• Develop and implement continuous monitoring routines.• Document technical testing strategies.

Richmond, Virginia

Business Intelligence Architect, Audit Solutions and Innovation (2013 to 2015)• Drove business intelligence capabilities by developing data analytics that increased data efficiency and accuracy, served as database subject matter expert and managed projects to support audit goals and reduce organizational risk for the Fifth District of the Federal Reserve.• Cultivated relationships with auditors and promoted technology utilization to increase automation to enable audit efficiency and coverage.• Developed data strategies for audits, determined and translated business/technical requirements into testing and configuration settings in UNIX scripts, created SQL queries and oversaw implementation, using data visualization via Tableau when appropriate.• Collaborated with senior leaders to create department KPIs to improve decision-making; identified data trends/anomalies and bugs in proprietary programs and applications to ensure system integrity. • Designed and implemented data structures for SQL Server database.

Richmond, Virginia

Senior MIS Analyst Manager, Corporate Audit Services (2011 to 2013)MIS Analyst Manager, Corporate Audit Services (2004 to 2011)• Provided strategic and technical data analysis to support internal audits for the credit card, mortgage, auto finance and deposits businesses; oversaw project workflow, prioritization and resource planning and managed relationships with auditors at a leading diversified US bank.• Partnered with internal auditors to develop complex technology solutions for audits; wrote SQL queries to facilitate data analytics, performed testing, developed strategic recommendations based on findings and wrote technical/non-technical documentation.• Served as key contributor to annual audit planning; collaborated with audit management and field teams to evaluate project priorities and timelines and managed project resource planning.• Facilitated training and onboarding of new auditors and analyst contractors.• Led independent review following a Consumer Financial Protection Bureau audit; conducted complex population analyses to ensure consumer restitution accuracy and mitigated significant financial penalty by identifying errors.Development Specialist, Marketing and Analysis Decision Support Systems (2001 to 2003)• Performed full software development lifecycle (SDLC) and maintenance for data warehousing using Ab Initio; managed systems availability/uptime and served as project lead for junior developers. • Designed data architecture, created modeling for tables and wrote scripts and load programs.• Translated business and system requirements into complex and technical designs to facilitate outsourcing of application development.• Contributed to establishment of IT standards and procedures to improve software quality/consistency; conducted code reviews and query performance tuning for developer and data analyst teams.Development Specialist, Core Systems Group (1999 to 2001)Developer (Contract), Core Systems Group (1998 to 1999)

Richmond, Virginia

Staff Registered Nurse (2010 to 2011)• Provided bedside care to acutely ill patients (heart failure, myocardial infarctions, sepsis and other diagnoses), managed care plan administration in an Epic clinical information system and educated patients/families on medical conditions in the Coronary Care Unit of a leading non-profit hospital. • Implemented total patient care, documented assessments and procedures/tests and managed care plan progression in Epic.• Participated in interdisciplinary rounds to regularly assess patient care plans and collaborated with interdisciplinary team of physicians, physical/occupational/speech therapists, radiologists, pharmacists and nursing supervisors.

Richmond, Virginia

Programmer/Analyst, MIS Department (1993 to 1998)• Early career experience in progressive programming analyst roles in the credit card and consumer electronics and appliance service departments.• Designed, coded, and implemented transactional applications using diverse application development tools such as UNIX, C, PowerBuilder, Visual Basic, and Pascal.• Provided assistance to users of cross-platform applications by troubleshooting and communicating production job errors, collaborating to determine requirements for changes, and coding enhancements to jobs and processes.

Master’S Degree, Nursing Informatics

Diploma In Nursing, Registered Nursing/Registered Nurse

Recipient, Brown-Herff Jones Award for Outstanding Scholastic Achievement

Bachelor’S Degree, Computer Science