Krystal K. Email & Phone Number

- Obtain product specifications, warranties, product sample information, and product images from suppliers- Work with buyers and division merchandisers to obtain private branded data- Maintain and ensure accuracy of manually entered data in the database and file documentation- Follow up with suppliers monthly for any dropped products and product updates- Research and correct discrepancies in weekly and monthly data audits

- Provide administrative support to four Account Managers with annual territory sales of $700k to $4M- Responsible for running payments, processing check requests, running customer information for financing, running weekly order reports and monthly budget reports- Utilized multiple computer programs to enter quotations accurately and familiarized with both flooring and kitchen and bath products- Responsible for placing orders of materials from multiple vendors and setting up deliveries of materials to clients- Help manage the showroom front desk with memberships of approximately 1000 customers. Front desk duties include answering the phone, assisting clients, processing sample requests, and checking in and out material samples

- Managed stocking and inventory while maintaining neatness of shelves- Provided outstanding guest service- Assisted other departments when needed

Farmington, Mo

- Created a binder with step-by-step instructions on each of the duties I was responsible for; also provided sample pictures and listed each task that needed to be completed daily, weekly andmonthly, as well as duties that were occasionally given to me such as uploading iteminformation to a catalog portal- Ran weekly seasonal bookings reports and monthly sales reports then distributed to brandmanagers and sales reps to review- Worked directly with the sales representatives and in-house representatives on orders, and ensured shipments were delivered in a timely manner to major department stores, individualspecialty stores and consumers- Processed orders called in by the customers on the Q System EMS Software- Processed return authorizations, credit memos and invoices- Assigned new wholesale customers with an account number, entered data collected through applications and provided login information to the website- Assisted customers with any inquiries, requests and complaints or directed to the designatedsource- Set up styles provided by the brand managers and assigned universal product codes (UPCs) to each item- Distributed mail to the corresponding members of the staff

Desloge, Mo

- Opened and closed store under specific direction of the store manager- Created deposits after the store was closed and register tills were counted and deposited the money into the bank the next business day- Supervised and distributed work responsibilities to myself and up to two other employees- Performed additional duties typically performed by the store manager and assistant store manager in their absence- Assisted in the implementation and maintenance of planograms and updated marketed sales of the week while rotating and stocking shelves with merchandise- Promptly assisted customers with any comments, questions or concerns in a friendly and courteous manner- Operated point of sale (POS) system and scanner, collected payment in the form of cash, check or card and processed and verified returns if needed- Performed basic sanitation duties such as swept and mopped sales floor and discarded trash

Farmington, Mo

El Paso, Tx

General Studies

High School Diploma, General Education