Krystal Marquez Email & Phone Number

Denver, Co

Denver, Co

* Public counter customer service experience with Landmark Preservation * Demolition review & research on all properties over 30 yrs. old * Scheduling and running pre-application meetings to determine Landmark Preservation processes.* Design Review projects on Landmark properties & in the city's historic districts. * Issue Certificate of Appropriateness (COA's) in relation to a variety of projects.

Denver, Co

* Public counter customer service experience dealing with Denver Zoning Code questions as well as processing permits over the counter for change of use, new uses, outdoor patios, etc. * Answering zoning and planning related inquiries through phone and email and responding in a timely manner. * Scheduling and running pre-application meetings to determine zoning process, site specific limitations and zoning requirements as well as explaining the process to applicants and answering their… Show more * Public counter customer service experience dealing with Denver Zoning Code questions as well as processing permits over the counter for change of use, new uses, outdoor patios, etc. * Answering zoning and planning related inquiries through phone and email and responding in a timely manner. * Scheduling and running pre-application meetings to determine zoning process, site specific limitations and zoning requirements as well as explaining the process to applicants and answering their questions. * Processed and completed projects for Zoning Permit with Informational Notice (ZPIN) as well as Zoning Permit with Special Exemption (ZPSE) which involved writing Findings and Staff Reports as well as preparing notifications to city council members and registered neighborhood organizations and interacting with the public on inquiries about these projects. * Completed zoning records research for projects to determine zone lot, previous uses through Accela, microfiche, assessor's records, Householder's & City directories, Sanborn Fire Insurance Maps, paper file records, zoning records, etc. Show less

Castle Rock, Colorado

Provides assistance and information to staff and the publicCoordinates and schedules all presubmittal meetings and provides notes and submittal requirements to all clientsCoordinates and reviews all project submittals Performs routine office tasks in designated program areas, including data entry, file management, copying and answering telephoneAttends Planning Commission meetings and assists other planning staff as appropriateWorks on Site Improvement Plan modifications as… Show more Provides assistance and information to staff and the publicCoordinates and schedules all presubmittal meetings and provides notes and submittal requirements to all clientsCoordinates and reviews all project submittals Performs routine office tasks in designated program areas, including data entry, file management, copying and answering telephoneAttends Planning Commission meetings and assists other planning staff as appropriateWorks on Site Improvement Plan modifications as well as cellular site changes and adjustments Show less

Riverside, California

Manage multiple Sign Review & Design Review casesCorrespond to clients through email, phone and in person communicationWrite Administrative Staff Reports on cases as needed Research, analyze and present compiled data both verbally and in written formIn depth research and organization on 2 cultural resource surveys for the Marketplace Specific Plan & the University Avenue Specific PlanExperience writing DPR forms for Cultural Resource SurveysPhotography experience on… Show more Manage multiple Sign Review & Design Review casesCorrespond to clients through email, phone and in person communicationWrite Administrative Staff Reports on cases as needed Research, analyze and present compiled data both verbally and in written formIn depth research and organization on 2 cultural resource surveys for the Marketplace Specific Plan & the University Avenue Specific PlanExperience writing DPR forms for Cultural Resource SurveysPhotography experience on Survey work as well as documenting City LandmarksExperience working with interactive maps Show less

Trained and managed new trainees in the Customer Service/Cashier positionMaintained direct communications with managers and key staff to ensure customer satisfactionDetermined customers needs, provided assistance to customers in finding the product they were searching for, researched clients' personal data and order history as well as conducted customer ordersAddressed customer concerns and facilitated solutions to ensure greater satisfaction

Transaction Coordinator for all real estate deals with the teamAnswered phones, took messages, responded to customer inquiries and follow up callsHandled all desktop publishing such as flyers, listing packages, photo manipulation and editing as well as all file organization on the computer and in the office.Information research for properties such as land use & zoning, comparative market analysis, property profiles, title inquiry, general plan and surrounding area research.

Accurately filed, stored and processed all purchasing orders.Handled all incoming orders and calls from 12 different superintendents.Took care of arising problems and disputes in a timely manner. Kept good communication with superintendents as well as vendors.

Master’S Degree, Historic Preservation And Conservation

Historic Preservation, Urban Planning and Urban Design

Bachelor Of Science - Bs, Urban Planning

Activities and Societies: American Planning Student Association Urban Planning major with a focus on Historic Preservation

Associate, Arts

Activities and Societies: Debate Team

Associate, Science