Greet and assist average of 300-500 customers daily. Manage 5-10 associates in two locations.Preparation and delivery of daily bank deposits.Reconciliation of daily sales and transactions.Training/onboarding of new associates.Providing additional coverage to other stores within the region.

Manage day to day operations for the U.S. and Latin American offices.Arrange travel and accommodations for employees, clients, and potential candidates for employment.Facilitate new hire orientation, including ICT, company profile and accounts, and training.Create, draft, and edit correspondence, reports, and presentations for internal use, recruitment, and conferences.Post job ads to internal and external job boards, screen potential candidates for employment, and schedule interviews for all stages of the recruitment process. Registration and coordination of career fairs, including production and shipment of materials.Order stationery, office equipment, computer equipment, and furniture as needed.Maintenance of corporate apartment.

Print CoordinatorComposed multiple daily reports on production status of internal and external products.Consistent entry of client-supplied information into several databases for production and billing.Responsible for processing client files for the coordination of print production within Print Services.Managed flow of delivery schedule of materials printed in house and by external vendors to meet multiple mailing deadlines.Reduced customer complaints by 74% and reduced production downtime and reprinting costs by reorganizing and streamlining production process from data retrieval to print production.Administrative AssistantComposed multiple daily reports on production status of internal and external materials.Consistent entry of client-supplied information into several databases for production and billing.Managed flow of delivery schedule of materials printed in house and by external vendors to meet multiple mailing deadlines.Ensured prompt delivery of packages, vendor materials, and production rolls between Print Services and various departments/companies.Facilitated in the entry of Job Order Manifest, creation and reconciliation of purchase orders, and billing of vendors and parts manufactures.Operated a 15 multi-line switchboard, screening phone calls, and reducing front office down time.Copying and filing of billing and press reports.

Process customer transactions with accuracy while promoting bank products beneficial to customers’ financial outlook based on account profile. Ensure accounts are in good standing, resolve bank error conflicts, and provide exceptional customer service.Key Duties:Service branch Automated Teller Machine, including cash ordering, weekly cash audits, obtaining and processing deposits, recording and destroying captured debit cards, troubleshooting system quandaries.Marketing of bank products/services located within the branch. Updating retail market rates daily; replenish, replace, and reorder pamphlets and catalogs; participate in market conference calls.Process and ship coin deposits given by personal and business customers; detect and prevent circulation of fraudulent currency and transactions. Assist local branches with additional support when understaffed.

Process customer transactions in a fast, efficient manner. Add onto the sale by selling the features of the store credit card, obtaining customer information for direct marketing purposes, and maintaining store performance numbers to company-set levels.Key Duties:Provide customers with exceptional customer service while promoting store products and credit card.Train sales associates on cashier policy and procedures, including sales, returns, processing credit cards, maintaining visual standards set forth by the company.Participate in merchandising new products appearing in the store through “floorsets.” Changing and organizing new and old marketing located on the sales floor and backroom. Maintaining visual standards through cleanliness and organization.Travel throughout the region for training and support services, including new store setup, conferences, new product/line training and round table discussions.Provide support to store, district, and regional managers with vast background on products, policies, promotions, customer satisfaction both past and present for better understanding of local sales atmosphere.; Prior experience in customer service includes Loomis Chaffee School of Windsor, CT, and office assistant for Northwest Catholic High School of West Hartford, CT.