Krystal Phan Email & Phone Number

Burwood, Nsw, Au

Sydney

Prepare financial statements and income tax returns for individuals, partnerships, trusts and companies across various industry sectors.Managing tax obligations for clients, across multiple industries for businesses and individuals.Exposure to a number of industries such as: Professional Services, start up’s, Technology and many more.Preparing of financial analysis and financial records for clients.Research, drafting and providing various technical advice.Working with a range of accounting software, and digital tools.Gain expertise and knowledge across financial advisory, taxation and accounting services.

Australia

General Accountancy including but not limited to:End of Month Preparations and ReportsEnd of Year Preparations and ReportsIncome AuditBank and Balance Sheet Reconciliations Budgeting including Profit and Loss, Balance Sheet, and CashTax filings to the ATO including but not limited to:BASGSTPAYG FBTSupervise all accounting and bookkeeping activities Fulfil any external auditor / external accountant / owner representative requests asrequired. Prepare timely, useful and informative management accounts, analyses andreports as directed by the Director of Finance.Continually monitor internal controls pertaining to cash, sales transactions, collections,inventory, expense authorisation and payroll to ensure risk of asset loss is minimised

Sydney

Daily resolve high volume accounts payable in Xero accounting in a variety of McDonald stores.Weekly processing high volume bank reconciliation in different McDonald stores.Weekly making batch payment and rent remittance advice to creditors. Excellent time management skills including ability to work on multiple clients simultaneously.Cloud accounting document filling.Keeping management informed of potential debtors problems.Check quantity of food, milk, operating supplies in Xero accounting with reports sent from suppliers. Weekly processing of high volume payrolls.Any other duties as required.

Sydney, New South Wales, Australia

Assisted with the review of individual online tax returns prior to lodgement using Etax in-housetax accounting software Applied technical knowledge to all areas of individual tax return topics.Provided tax advice and guidance to clients on various tax issues, explained complicated taxlegislation and implications in simple terms via numerous communication mediums, includingtelephone, live chat or web messages. Assisted clients during ATO audits while maintaining quality assurance standards and ensureexemplary customer service is always maintained.Liaised with ATO to follow up on clients’ tax refunds and where applicable, arranging paymentplan on behalf of the clients.Applied code of ethics in relevant situations. Ability to engage multiple clients in a fast paced, professional environment using multi-taskingskills while ensuring daily set targets are achieved. Ability to work autonomously and as part of a team to reach company goals and expectation.

Sydney, New South Wales, Australia

Optimise customer relations, answering telephone enquiries and addressing complex enquiries, always enhancing customer satisfaction, resulting in repeat business. Contributions include: Deliver mentoring to more than 100 staff by modelling a mature, responsible and trustworthy approach and sound leadership skills.Perform daily operation duties, including cash & EFTPOS transactions processing, liaising with suppliers, inventory management and stock ordering. Received glowing reviews and testimonials from customers for exhibiting a positive, welcoming and ‘’can-do’’ attitude to service delivery.

Ho Chi Minh City, Vietnam

Performed daily financial and accounting activities, including the preparation of financial reports, including income statements, balance sheets, cash flow, taxes, and audits while effectively resolving internal and external financial discrepancies. Contributions include: Optimised customer relations, answering telephone enquiries, setting appointments, and addressing complex enquiries, enhancing customer satisfaction, and resulting in repeat and referred business. Decreased individual and business tax amounts, providing accurate advice to customers regarding tax obligations and eligible items, including making debt inquiries, and negotiating payment arrangements. Demonstrated competency in managing accounts payable invoices and payroll, handling transactions in an organised and timely manner and ensuring the accuracy of accounts before payment. Processed and recorded transactions, verifying payments and issuing receipts for payment, as well as confidently investigating and resolving account discrepancies. Mentored and coached staff to ensure a prompt, consistent and quality service delivery to clients Managed balance sheet accounts, plus the annual and monthly budget planning regarding $40k monthly revenues, facilitating smooth business operations. Identified areas where the business can save time, reduce costs, or improve service delivery quality by setting up dynamic templates and automated reporting processes. Processed stock invoices and invoice spreadsheets for the manager to review before processing payment.

Ho Chi Minh City, Vietnam

vPin (Virtual Pin) is a multifunctional prepaid pin distribution payment system that enables users to send and receive funds directly to their bank account, buy and sell recharge cards, pay utility bills, cable subscription, make online and offline payment, and offers web wallet services. Contributions include: Drew upon strong presentation and demonstration skills with the flexibility to listen to customers’ wants, complaints and needs to educate the customer with product knowledge and promote the perfect solution. Processed cash, card payments and customer refunds with a high degree of accuracy. Coordinated telemarketing activities resulting in enhanced reach and customer uptake. Analysed marketing collateral and assisted in the creation of intelligent marketing tools that informed pricing and strategic decision-making.

Master'S Degree, Accounting

Bachelor'S Degree, Business/Commerce, General

Academic Internship