Krystal Vincent Email and Phone Number
Krystal Vincent work email
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Krystal Vincent personal email
At Bloom Insurance, my leadership as Director of Account Management centers around fortifying client relationships and steering growth initiatives. With a focus on contract governance and new client integrations, I guide my team in delivering top-tier service and fostering opportunities for expansion. My background in sales operations and licensure in Life and Health Insurance underpins my proficiency in navigating the complexities of the insurance landscape.Collaboration with Business Development is pivotal; together we work towards securing Bloom’s market position by recognizing and pursuing upsell and renewal possibilities. The culture of continuous improvement I promote ensures our team’s dedication to operational excellence, which not only meets but often surpasses client expectations, solidifying Bloom's reputation for outstanding client satisfaction.
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Senior Telesales Vendor ManagerClover HealthBloomington, Indiana, United States
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Director Of Account ManagementBloom Insurance Jul 2023 - PresentBloomington, Indiana, Us• Lead a team of account managers, driving to increase in client satisfaction scores and achieving record-setting revenue growth in 2024.• Architected and executed a comprehensive client retention strategy, reducing churn by 18% within the first 12 months.• Developed a comprehensive account growth strategy, leading to an increase in same store growth and a 40% boost in upselling opportunities.• Spearheaded cross-functional initiatives to identify and capitalize on growth opportunities, resulting in a $10M portfolio expansion.• Collaborate closely with senior leadership to forecast revenue trends, design client engagement frameworks, and implement scalable account management practices.• Cultivated a culture of excellence through regular training, performance reviews, and leadership coaching. -
Senior Client Services Account ManagerBloom Insurance Aug 2022 - Jul 2023Bloomington, Indiana, Us• Oversee a portfolio of high-value clients, ensuring revenue targets are consistently exceeded and client satisfaction scores improve year-over-year.• Designed scalable client success frameworks, leading to $2M in incremental revenue growth.• Strengthened key account relationships, achieving a 20% improvement in contract renewal rates.• Oversee the negotiation of contracts and agreements, ensuring terms are favorable and aligned with company objectives.
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Client Services Manager/Account ManagerBloom Insurance Jul 2021 - Aug 2022Bloomington, Indiana, Us• Managed a diverse client portfolio, generating double-digit revenue growth year-over-year through strategic upselling and cross-selling.• Analyze market trends and competitor activities to devise successful retention and growth strategies.• Collaborate cross-functionally to identify growth opportunities and address client needs effectively.
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Director Of Strategic PartnershipsElm Hill Publishing A Division Of Harper Collins Christian Publishing May 2019 - Jun 2021•Accelerated revenue by 32% year-over-year, introducing innovative approaches to partnership development and market expansion.•Negotiated and managed vendor relationships with bookstores, radio stations, podcasts, and other media outlets, driving significant increases in book sales and author visibility.• Secured high-value partnerships with authors and internal stakeholders, enhancing service delivery and customer satisfaction.• Implemented streamlined operational processes, reducing turnaround times by 15% and improving overall efficiency.ly plan events and drive sales.
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Physician RecruiterSt. John Associates Jun 2016 - Jul 2019Bloomington, In, Us• Launched and grew the surgical specialties department, contributing to an 18% company-wide revenue boost in its first year.• Built trusted relationships with C-level executives and hospital leadership, facilitating long-term strategic partnerships.• Developed and led training programs for junior recruiters, increasing team productivity by 25%.• Designed and executed targeted recruitment and marketing strategies, which enhanced client engagement and expanded the candidate pool by 30%. -
Publishing Services ManagerAuthor Solutions, Llc Jul 2012 - Jun 2016Bloomington, In, UsManage a team of publishing consultants to to initiate, establish, and nurture meaningful business relationships with prospective clients. Maintain a high level of activity, manage multiple competing priorities, and work effectively in a results-driven culture. Ensure both personal and team metrics and quota are hit on a daily, weekly and monthly basis. Accurately forecast plan numbers on a daily, weekly and monthly basis. Assist in closing high priority and high revenue accounts for 4 different partnership contracts held by the company.
Krystal Vincent Skills
Krystal Vincent Education Details
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Indiana Wesleyan UniversityGeneral
Frequently Asked Questions about Krystal Vincent
What company does Krystal Vincent work for?
Krystal Vincent works for Clover Health
What is Krystal Vincent's role at the current company?
Krystal Vincent's current role is Senior Telesales Vendor Manager.
What is Krystal Vincent's email address?
Krystal Vincent's email address is kv****@****obs.com
What schools did Krystal Vincent attend?
Krystal Vincent attended Indiana Wesleyan University.
What skills is Krystal Vincent known for?
Krystal Vincent has skills like Staffing Services, Sales, Leadership, Construction Loans, Marketing, Customer Service, Recruiting, Temporary Staffing, Cold Calling, Team Building, Social Media, Account Management.
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