Krysta O'Neill Email & Phone Number

Boston, Ma, Us

United States

Responsible for leading daily operations, database management, training operations and financial reporting. KEY RESPONSIBILITIES AND ACCOMPLISHMENTS: * Partner with software provider to maintain database functionality and all student and coaches records. * Oversee and produce all financial reports monthly and forecasting future projections. * Create and maintain all Standard Operating Procedures for effective training production. * Vendor, Coach and Student Relationship Management.

Andover, Ma

Responsible for leading the business office in all areas of responsibility specifically, contract review, customer escalations, payable reconciliations and accounts receivables. KEY RESPONSIBILITIES AND ACCOMPLISHMENTS: * Overseeing the processing of new sales quotes and orders * Accounts Receivables * Accounts Payable Reconciliations * Contract Review * Purchase Order Management * Customer Relationship Management

Lawrence, Mass

Founded in 2005, Imajine That is Social Enterprise dedicated to cultivating the curious child in all. An interactive educational children's museum in partnership with WGBH, Boston Public Schools and the MA Executive Offices of Education. This inspirational & fun environment has been recognized by The Boston Parent's Paper and Northshore Magazine for Best Indoor Playspace with both Parents and Editors’ Choice Awards. The BBJ recognized Imajine That with its Pacesetters Fastest Growing Businesses Award two years in a row ranking 24 &17 consecutively. Imajine That's greatest honor to date is to be listed among Forbes's Icon's of Industry Awards in partnership with ICIC- Initiative for a Competitive Inner City- Harvard's Michael Porters brain child honoring the nation’s most innovative companies dedicated to growing in chronically at risk communities. Krysta is responsible for day-to-day activities including revenue & sales growth; organizational development; expense, cost, & margin-control; & monthly, quarterly & annual financial goal management. Her responsibilities include but are not limited to:• Overseeing day-to-day operations & organizational development• Coordinating facility & program planning budget preparation, administering policies y formulation• Working with the executive management team to ensure Iorganizatio meets revenue goals• Working with executive management team to create an environment that will encourage the recruiting & retention of qualified employees• Analyze all areas including planning, promoting & conducting organization-wide performance improvement activities• Oversee the management of costs while continually seeking data that will identify opportunities and take action to eliminate non-value costs in conjunction with the organization’s financial goals• Facilitate communication between management, staff, key stakeholders & contributors

Krysta was a member of Little Sprout’s executive management. During her tenure, Little Sprouts grew into an award-winning organization that focused on making a child feel happy and excited about the day. Krysta contributed to Little Sprout’s exponential growth and its expansion 13 locations in Massachusetts. She lead the company’s growth efforts from 5 schools to 13 schools in less than 5 years along with the doubling of sales from $6M to $14M. Krysta was integrally involved in the multi-million dollar sale of company, including the creation of the offering memorandum, due diligence and deal negotiations.KEY RESPONSIBILITIES AND ACCOMPLISHMENTS: • Responsible for day to day business operations.• Forecast, develop and lead the expansion and build out of any new location resulting in doubling the business in school size and revenue in 4 years.• Facilitate communication between company management, stakeholders and licensors.• Developed call center and CRM for all inbound leads.• Created and implemented systems and processes to create efficiencies at all schools.• Responsible for overseeing the management and maintenance of all facilities. • Lead the senior management team in areas of sales, customer retention, marketing, customer service, business development and IT.• Developed Managed Business Objective compensation plans for all senior management team, creating a pay for performance environment.• Support and sustain all aspects of day to day operations including scheduling, quality assurance and client satisfaction. • Oversee professional development of all senior managers.• Coordinate and present at yearly CHILD conference to staff of 350.• Facilitator certified in Franklin Covey Highly Effective Managers.

As a member of the original management team, Krysta played an integral role in Netspoke’s rapid-growth and transformation into an award-winning telecommunications firm. She was integrally involved in the $24 million acquisition of the company by Premiere Global Corporate. She oversaw all of the financial data collection and presentation, calculations of working capital, and agreement review and comment. Krysta was named the Integration Manager responsible for the successful integration of the acquisition into Premiere Global’s corporate organization. KEY RESPONSIBILITIES AND ACCOMPLISHMENTS: • Responsible for staff of 40 in four main areas of business: finance, customer support, facilities, and human resources. • Create and manage monthly and long-term financial statements, analyses, and projections, including sales projections, various business metric assumptions, and presentations to the Board of Directors. • Manage monthly billing of more than $1 million. • Oversee internal auditing processes, and external audits solicited by the Commonwealth of Massachusetts Sales and Use Tax as well as the Federal Excise Telecommunications Tax. • Work closely with research and development to design, develop and continually improve functionality of proprietary accounts receivable and customer database systems to manage records of 60,000+ customers. • Developed customer support strategy to manage 2000+ monthly customer calls. • Managed facilities for offices in MA, PA, and CA, including the execution of three build outs of 17,000; 11,000; and 1,000 square feet respectively. • Analyzed and selected employee benefits for staff of 86 and work with office manager to communicate and implement benefits programs effectively and efficiently. • Developed and managed staff to reconcile sales compensation plans for sales department of 40

As a Business Manager for Graffeo Enterprises, Krysta was responsible for administrative, financial, and staff management duties for commercial real estate management company. She oversaw the operations of four commercial properties and two franchise businesses residing on the properties. Krysta was integrally involved in the sale of two retail franchises businesses back to corporate.KEY RESPONSIBILITIES AND ACCOMPLISHMENTS:• Maintained accurate bookkeeping records for real estate entities and two retail businesses.• Responsible for accounts payable and accounts receivable activities.• Produced monthly financial reports for retail businesses and real estate LLC's for review by owner. • Acted as liaison between accounting firm and business owner to ensure accurate and compliant financial reporting and tax planning. • Scheduled staff of 15 for two businesses owned by Graffeo Enterprises. • Monitored inventory and maintained adequate stock levels as part of bi-weekly purchasing cycles.• Managed yearly insurance audits for Workman's compensation. • Produced and tracked customer invoices and estimates in an accurate and timely manner.

Certificate, Emotional Intelligence And Personal Effectiveness

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Courses In Financial Analysis & Business Management, Finance

Education record

Early Childhood Education