Supervision of 3 other cabin crew on board the aircraft,Delegating all tasks towards the junior cabin crew,Performing recurrent attestation practical check on cabin crew,Performing training flights and final examination flights to promoted Cabin services Supervisors,Responsible for the safety and comfort of passengers ,Doing routine safety checks before take off, before landing and on each turnaround,Welcoming passengers as they board the plane and helping them find their seats,Performing pre-flight briefings, Delegating tasks to the other cabin crew and theirs supervision during any possible emergency situation,Point of contact between flight deck and the cabinContributing to a customers in-flight experience,Promoting the sale of duty-free products,Serving meals and drinks to the passengers throughout the flight,Dealing with difficult passengers & situations.Responsible for cash handling plus doing end of day closing off the tils.

• greet, assist and sell to customers in friendly, courteous and professional manner , offer assistance when needed• operate till and handle financial transactions • efficiently managing customer queries and orders• communicating effectively with customers• assist with deliveries and stock handling as directed • continually develop an understanding of the company’s culture, products, ethical initiatives, other areas of business, and reflect this in everyday performance • take responsibility for personal development and actively seek opportunities for improvement• maintain a professional appearance

• treating customers and visitors with respect, courtesy and care at all times so that they will feel welcome and important in all their dealings with the company• dealing with customer inquiries on the phone• resolving customers queries relating cars information, location and actual transportation status,• management of data provided by the truck drivers,• monitoring the entry and exit of all visitors to the premises • handle all inquiries within my capacity or escalating to Manager• providing daily reports to the manager.