Krystin Cooper, Mha, Fache Email & Phone Number

• Responsible for the operational and financial management of ACGME accredited residency and fellowship training programs. • Lead all stages of staffing including interviewing, onboarding and oversight for program between 10 -30 residents annually.• Developed and led the successful proposal to the ACGME of a 6th Orthopedic resident and a second sports medicine fellow.• Direct a wide range of programmatic issues including long range planning, recruiting trainees, developing projects,… Show more • Responsible for the operational and financial management of ACGME accredited residency and fellowship training programs. • Lead all stages of staffing including interviewing, onboarding and oversight for program between 10 -30 residents annually.• Developed and led the successful proposal to the ACGME of a 6th Orthopedic resident and a second sports medicine fellow.• Direct a wide range of programmatic issues including long range planning, recruiting trainees, developing projects, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations. • Highly effective at leading and coordinating events including recruitment, orientation, graduation, and faculty retreats. • During 2015-2016, I brought in over $150,000 in grants for orthopedic fellowships. Show less

Columbia, Missouri Area

• Compile raw data and manage Tiger Team/ Code Blue event database to identify quality improvement opportunities.• Work with multi–disciplinary teams to coordinate process improvement. • Program manager for Life Wings (CRM); adaption of new curriculum for clinic setting. • Responsible for Leap Frog Hospital Survey data validation, submission, grading verification. • Responsible for the Clinical Quality Improvement Committee agenda, meetings and reports.• Create and manage… Show more • Compile raw data and manage Tiger Team/ Code Blue event database to identify quality improvement opportunities.• Work with multi–disciplinary teams to coordinate process improvement. • Program manager for Life Wings (CRM); adaption of new curriculum for clinic setting. • Responsible for Leap Frog Hospital Survey data validation, submission, grading verification. • Responsible for the Clinical Quality Improvement Committee agenda, meetings and reports.• Create and manage the Annual Quality Improvement Plan.• Coordinate with CQO / Manager Quality Improvement to evaluate improvement activities• Compile financial data and create annual budgets for 4 cost centers.• Oversee the entry of Action OI data quarterly and ensure normalizations are correct.• Act on behalf of CQO / Manager Quality Improvement to resolve complex and/or sensitive issues Show less

Elmhurst, Illinois

• Oversaw administration of 200 contracts with 45 different insurance payers.• Developed and operated two managed care organizations, a PHOs and regional provider network.• Conducted a Medicare Audit resulting in collection of $500,000 overpayment for client.• Served as a liaison and assisted with negotiations of contract proposals from payers to my clients, including preparation of comparative exhibits.• Conducted annual audits of payments for each client and additional audits… Show more • Oversaw administration of 200 contracts with 45 different insurance payers.• Developed and operated two managed care organizations, a PHOs and regional provider network.• Conducted a Medicare Audit resulting in collection of $500,000 overpayment for client.• Served as a liaison and assisted with negotiations of contract proposals from payers to my clients, including preparation of comparative exhibits.• Conducted annual audits of payments for each client and additional audits as needed. Worked on behalf of clients to resolve disputes on payment issues.• Preparation of a detailed reimbursement analysis for each client with all their payers and contract terms.• Built and maintained effective relationships with patients, insurance carriers, vendors and employees. Show less

Hannibal, Missouri

• Researched, developed and implemented the Hannibal Regional Hospital five year recruitment plan based on established physician to population ratios from four different national sources. Achieved 85% of goal of 41 physicians over a 5 year period. • Served as the Privacy officer for HRHS (education, training and policy implementation.• Responsible for HIPAA internal and external audits, follow-up, monitoring and corrective actions taken. • Participated as a member of the Senior… Show more • Researched, developed and implemented the Hannibal Regional Hospital five year recruitment plan based on established physician to population ratios from four different national sources. Achieved 85% of goal of 41 physicians over a 5 year period. • Served as the Privacy officer for HRHS (education, training and policy implementation.• Responsible for HIPAA internal and external audits, follow-up, monitoring and corrective actions taken. • Participated as a member of the Senior Management Team• Developed and lead training sessions for 750 individuals (staff and physicians) on HIPAA requirements for HRH.• Administrative policy research, writing and staff education • Public Relations and marketing both internal to HRH and external with Hannibal Health Network.• Founding member of MOSNIP (a statewide HIPAA collaborative to provide Mid-Missouri with HIPAA solutions). Show less

Hannibal, Missouri

• Created and implemented a local provider network which established direct contracts with 10 self-funded employers, resulting in 3500 covered lives• Served as the Executive Director of Hannibal Health Network, supporting 75 physicians and 3500 members responsible for: day to day operations, staff work responsibilities, staff performance evaluation process.• Public Relations and marketing both internal to HRH and external with Hannibal Health Network.

Graduate Certificate In Health Informatics, Health Information/Medical Records Technology/Technician, 4.0

Master Of Health Administration, Healthcare

My Undergrad degree was in journalism, advertising sequence.

Bachelor Of Journalism, Advertising

Alpha Chi Omega