Christina Cook Email & Phone Number

Manhattan Beach, California, United States

An expert in all things iOS related, I am a leader in assisting my team to further their knowledge with iOS, Apple devices, and iCloud services. Collaboration in problem solving makes our team a success with finding the best solution for our customers. This allows me to share my knowledge amongst the team whether they are 5 days or 5 years with the company.Always with the customer in mind, I strive to be the best advocate for both the company and the customer. My job is to make sure the customer is happy with his or her products and able to navigate throughout.

United States

Training development for retail employees introducing all the newest products to continue the customer journey. Increase in productivity and performance utilizing KPI.

Santa Monica, Ca

I work for Apple, Inc at one of its Flagship stores as a Technical Specialist. I currently troubleshoot and repair small devices, as well as provide support for its Creative Team teaching new owners how to maximize the potential of Apple products.

Meatpacking District

A six-month career experience has led me to be the In-Store Trainer for one of New York City's flagship stores. I guide people to find their answers and motivate them to continue learning in their chosen path.

South Coast Plaza, Victoria Gardens, West 14Th Street

As a specialist, my enthusiasm for the Apple brand made me invaluable to our customers looking for the newest life-changing product. I used my knowledge to inspire new owners to love their investments. I worked as a floor leader with tasks to improve the overall experiences our customers and our employees had. While striving for a technical support role, I was also involved with Camp (children's workshops on Apple Software), on boarding of new employees, and training for new store openings. I was also selected by my management team to represent Apple, Inc at the Women's Convention in California hosted by Maria Shriver.

After six years working in quick service restaurants, I transferred to Disney's California Adventure to become a fine dining server. I worked in this field for another ten years, ending my career at Napa Rose, while earning my sommelier certification. I had several wonderful experiences with delighting high-profile Hollywood stars as well as international dignitaries. I do know what size shoe Cinderella wears.

Newport Beach, Ca

Working for one of Regus Executive Suites branches, I was a receptionist for several large corporations who were expanding their businesses from Silicon Valley. My role was to greet all guests coming in to visit my clients, as well as answering and directing phone calls to the appropriate people. Other responsibilities included preparing monthly invoices, setting appointments for conference room rental, and preparing incoming and outgoing packages for clients.

Master Of Arts - Ma, Adult Education And Training

Bachelor’S Degree, Psychology

Graduate

Theatre Arts, Photography

Activities and Societies: Costume design, make-up designBoth shows I designed were nominated for ACTF.

Master Of Education - Med, Adult And Continuing Education And Teaching