-Schedules surgical and radiology procedures for patients.-Coordinates with physicians, patients and insurance companies to update schedule.-Assists radiology offices in scheduling surgeries and procedures.-Manages communication with patients for all preoperative operations.-Gathers all documents and receipts and update it on computer systems.-Performs all front desk office functions and answered all telephone calls.-Maintains surgery schedule and provided all information to physicians.-Ensures authorization for all surgeries from insurance companies and families.-Trains personnel as backup for scheduling surgeries. -Daily correspondence with hospitals and primary care physician offices in order to obtain insurance referrals, labs, and post-operative reports.-Establishes relationships with physicians and medical staff in order to ensure complete and proper patient care.-In-depth knowledge of answering telephone calls on multi-line system-Checks in patients, collected all personal, medical, and insurance information-Input all patient information into computer database-Provides secretarial services such as copying, faxing, filing, sorting mail, etc.-Verifies insurance eligibility and benefits on patients.-Obtains authorizations for surgeries and radiology

•Greeted and interacted with patients and relatives• Answered telephone calls on multi-line system.• Scheduled patient appointments.• Coordinated transportation for patients.• Demonstrated ability to interact with patients and clinicians regularly in a professional manner.• Scheduled tests and procedures and enter referrals into the system.• Managed busy waiting room.• Assisted in overseeing front desk operations.• Trained personnel