Application Support Specialist Lead/Backup Trainer
CurrentProvide training and support for MS Windows 8, MS Office 2013 (Word, Outlook, Excel, PowerPoint), Autonomy WorkSite/FileSite, OpenText DM, LiveNote, CaseMap, NoteMap, TImeMap, DTE, Legal Key, Concordance, Sanction, and legal applications. Install software and troubleshoot desktop PC's. Research and prepare training documentation; test software prior to.