Responsible for facilitating economic mobility for young women at Atlanta Growing Leadership of Women. As the Manager of Economic Opportunity, I spearhead the design and implementation of impactful programs that focus on developing essential life skills, fostering financial literacy, and building workforce readiness through career exploration and mentorship opportunities. Additionally, I cultivate and manage partnerships with key organizations including Operation HOPE, Cafe Momentum, Insight… Show more Responsible for facilitating economic mobility for young women at Atlanta Growing Leadership of Women. As the Manager of Economic Opportunity, I spearhead the design and implementation of impactful programs that focus on developing essential life skills, fostering financial literacy, and building workforce readiness through career exploration and mentorship opportunities. Additionally, I cultivate and manage partnerships with key organizations including Operation HOPE, Cafe Momentum, Insight Global, and Atlanta Public Schools to expand program resources and impact. Show less

Designed and implemented programs that fostered the personal growth, education, and empowerment of marginalized youth. Championing their potential, I cultivated meaningful relationships with both youth and parents to help them set achievable goals for both performance (e.g., academic achievement) and professional development (e.g., career exploration).

As a business strategy consultant, it was my primary responsibility to identify and implement solutions that drove growth for clients in the beauty, wellness, and fashion industries. Other duties include, but are not limited to, tackling operational inefficiencies and amplifying customer engagement. One of my accomplishments was developing the first centralized onboarding process for a national sales unit within a major beauty brand, streamlining administrative processes and introducing… Show more As a business strategy consultant, it was my primary responsibility to identify and implement solutions that drove growth for clients in the beauty, wellness, and fashion industries. Other duties include, but are not limited to, tackling operational inefficiencies and amplifying customer engagement. One of my accomplishments was developing the first centralized onboarding process for a national sales unit within a major beauty brand, streamlining administrative processes and introducing automated technology. This led to significant revenue growth for the client. Show less

As a substitute teacher for high school students, I saw an opportunity to cultivate dynamic and interactive learning experiences, fostering deeper student engagement. Employing innovative teaching methods, I created engaging lesson plans that effectively communicated key concepts and integrated technology for further enhanced student learning and participation.

Managed multiple high-budget programs and spearheaded key operational projects, including the relocation and expansion of 90 Uber and Lyft locations, resulting in $250M in annual revenue growth. My success in enhancing customer issue resolution rates by 11% within three months and establishing efficient processes created the opportunity for me to step into the role of Program Management Officer for a global technology implementation program, reporting directly to the Chief Digitization Officer.

Partnered with executive and revenue-focused teams to identify pricing trends, customer behavior patterns, and market opportunities, leading to 10% growth in annual revenue within the targeted market. Evaluated outcomes and collected data on market dynamics to support organizational objectives, monitor key performance indicators, and identify revenue growth opportunities.

As a Reservations Coordinator, it was my primary responsibility to coordinate departments in order to deliver quality amenities and create unique experiences for guests. Other duties include, but are not limited to, maintaining guest profiles within our database, coordinating with celebrity and VIP security, and responding to customer service issues and concerns. Effectively collaborated with Revenue Management, Operations, Sales & Event Management, and Guest Relations teams to manage bookings… Show more As a Reservations Coordinator, it was my primary responsibility to coordinate departments in order to deliver quality amenities and create unique experiences for guests. Other duties include, but are not limited to, maintaining guest profiles within our database, coordinating with celebrity and VIP security, and responding to customer service issues and concerns. Effectively collaborated with Revenue Management, Operations, Sales & Event Management, and Guest Relations teams to manage bookings for a 405-room hotel and conference center. Show less