Senior Advisor for Quality, Risk Management, Accreditation, Patience Experience, Patient Partner Program, and Planetree in a multi-mission, multi-site healthcare network including an acute care hospital, long-term care centers, rehabilitation hospitals and primary care clinics

Quality, Risk Management and Patient Experience AdvisorDepartment of QualitySpécialiste en activités cliniquesClinical activities specialist

- Coordinating the development of a mobile unit and all its required tasks and milestones- Organizing and analyzing clinical research data and performing quality control on database entry- Contributing to organization and optimization of operational tasks- Supervising and delegating tasks to employees and volunteer staff

• Coordinating/supervising other lab members, organizing meetings and other administrative tasks as required • Abstracting data from medical charts of patients investigated for infertility at the MUHC, data entry and quality control (French and English)• Construction and maintenance of Access database, and development of complete data dictionary• Data analysis and literature/systematic reviews

Pediatric Transplant Center• Coordinating the Quality Assurance Process Improvement Plan (QAPI) and ensuring compliance with all regulatory bodies• Collecting data, trending, and reporting quality assurance measurements to the Pediatric Transplant Center Quality Triad• Working with each program under the Transplant Center to develop, monitor, and trend process improvement initiatives• Working with the Program for Patient Safety and Quality to further the development of the QAPI Plan and to report, track, and perform root cause analysis on all adverse events

Program for Patient Safety and Quality• Observed clinicians in a variety of settings (OR, Clinics, inpatient floors) to track process and outcomes data for hospital and physician accreditation, insurance contracts, and quality and safety improvement initiatives• Identified risk areas, drafting measures, and analyzing and presenting data to hospital leadership• Collaborated with various physicians and leaders within the hospital to develop and implement quality improvement projects and data collection to identify weaknesses and subsequently create changes in strategy • Completed chart review of Medical records and data entry using Powerchart, Eclipsys, and MSOffice programs