Manage the implementation of the disaster services program in an assigned geographic territory based on the regional configuration. Lead and manage a team of local Disaster Program Managers and Supervisors responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Plan, direct, and implement department, service or program overall strategic goals and objectives. Ensure the development of Disaster leadership volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers.

• Successfully developed plans include: Complex Coordinated Terrorist Attacks, Viral Pandemics, Emergency Repatriation/Evacuation, Strategic National Stockpile, Disaster Mental Health, Mass Mortuary Response, ADA Compliance, Reunification, and Logistics Management• Composes and revises comprehensive, operational, and technical guidance for Emergency Support Functions 6, 7, and 8 in accordance with federal, state, and local policies via FEMA’s 6-Step Planning Process and CPG-101• Consults and coordinates with multiple local, state, federal, and non-governmental agencies and organizations addressing impact on affected communities and available resources• Facilitates meetings, prepares presentations, develops training material and spreadsheets to support daily/reoccurring operations• Establishes consistent performance metrics including goals, objectives, management, maintenance schedules, and budgetary requirements• Assists in the coordination of training and exercises to validate plan capabilities and understanding• Serves in the SEOC as Planning Section Chief, Documentation, and Situation Unit Leader

• Coordinated and facilitated conferences to train Vocational Rehabilitation Counselors• Recruited for the Business Enterprise Program via the Randolph Sheppard Act• Managed the Blind Registry and Older Independent Blind Grant Program• Served as point of contact for all Blind and Visually Impaired Services

• Reduced loss of inventory through routine audits, training personnel, and surveillance• Conducted external and internal investigations, assisted in emergencies• Crowd Control, Management

• Apprehended shoplifters through CCTV surveillance in accordance with store policy• Partnered with law enforcement to report crime, identify trends, and analytics• Implemented theft prevention strategies to reduce exposure and financial loss• Supervised loss prevention officers and service specialists• Conducted internal investigations, operational audits

• Routinely exercised standard operating procedure of active shooting and bomb threats• Inspected campus buildings, equipment, and access points to determine risks• Responded to, mitigated critical emergency situations• Cited safety and security breaches to dispatch• Global monitoring of employees for safety

• Managed the NaviGate Critical Information Database via twelve-hour operational shifts• Updated comprehensive emergency management plans and event safety guidelines• Logged incident reports upon dispatching first responders• CCTV surveillance to ensure patron safety• Hazmat audits

• Facilitated meetings briefing on man-made, natural, and technological disasters• Consolidated critical documentation for upload into WebEOC• Maintained public information, press release• Managed staff EMAP accreditation