Project Managers team management, managing key / strategic projects & programs.

Program and project management in an international environment e.g.: cable network expansion program, integration with UKE (PL regulatory office) system PLI CBD, participation in the implementation of UPC PL PMO.

Project management, e.g.: changing payroll service provider, implementation of changes resulting from Telecommunications Act, implementation of a Knowledge Base engine for customers, implementation of a system for handling incoming correspondence and complaints, designing and implementation of a system for archiving customers agreements, implementation of Microsoft SharePoint based platform used to submit suggestions for improvements in business processes, implementation of phone numbers… Show more Project management, e.g.: changing payroll service provider, implementation of changes resulting from Telecommunications Act, implementation of a Knowledge Base engine for customers, implementation of a system for handling incoming correspondence and complaints, designing and implementation of a system for archiving customers agreements, implementation of Microsoft SharePoint based platform used to submit suggestions for improvements in business processes, implementation of phone numbers transfers platform (between telcos). Show less

Troubleshooting broadband (DOCSIS/RF/IP), VoIP (SIP) issues,monitoring HFC and IP network parameters,monitoring network devices: Routers, UBRs, CMs, eMTAs, CNRs,creating applications (perl, php, asp MS SQL, LDAP, SNMP)administration od linux/unix servers.

Development of the training program, materials for students and conducting classes: „Tools in Project Management”, Akademia Ekonomiczna w Katowicach [2005-2010]; „IT basics”, Górnośląska Wyższa Szkoła Handlowa [2013-2016].

Remote technical support of DTH (internet via satellite) customers, troubleshooting network issues. Developing web applications (php, asp, perl).