Abdul Rasheed Email & Phone Number

Dubai

Working as ISP Engineer and product support to business customers around the globe.Good knowledge and experience in Network Management.Traffic Analyzation and Optimization.Adequate rerouting of international calls during maintenance activity by the carriers.Review the performance & capacity utilizations using various tools.Testing & taking necessary action on voice services and products, such as: ITFS, Hubbing, TDM and VoIP interconnects in order to ensure… Show more Working as ISP Engineer and product support to business customers around the globe.Good knowledge and experience in Network Management.Traffic Analyzation and Optimization.Adequate rerouting of international calls during maintenance activity by the carriers.Review the performance & capacity utilizations using various tools.Testing & taking necessary action on voice services and products, such as: ITFS, Hubbing, TDM and VoIP interconnects in order to ensure QOS.Coordination and interaction with International Carriers in relation to QOS related issues.Identifying network issues and capacity issues by analyzing the CDR/ISUP traces.Provides expertise in legacy and next generation switching; architecture, signaling protocols, networking and call processing, routing and translation, and operational support.Troubleshooting and manintaining the existing network systems and related trouble tickets.Implements technical tasks including but not limited to: legacy TDM switching systems, Next Generation switching platforms (soft switch and VoIP), signaling protocols (SS7, SS7 over IP, ISDN, PRI) and Voice over IP protocols (MGCP, H323, SIP, H248), other protocols and interfaces: - RTP/RTCP/UDP/IP.Troubleshoots interconnection faults with national and international gateway carriersComprehensive maintenance plans including backup, alarms monitoring, disaster and manual system recovery.Provides support to resolve escalated voice and network issues.To mainly focus on the carrier complaints and resolving the faults related to the International gateway switching.To Maintain and Carryout O&M for the NGN elements Signalling Gateway, Media Gateway and Media Gateway controller.Surveillance of IGW switches performance based on a set of KPIs.Liaise with cross functional teams to resolve technical issues. Show less

Diac Dubai

Provisioning of Voice/Data services for residential & Enterprise customers.Technical analysis skills, troubleshooting and recommending corrective actions as first level support.Configuration of Cisco switches, VLANs, VTP and STP etc.Configuring and troubleshooting Administration of QIP, IP management system. Adding subnets, DHCP server etc.Supporting field technicians and troubleshooting various technical problemsWorked on CPE's : Cisco IAD, Mediatrix (MGCP/SIP), Cisco ATA… Show more Provisioning of Voice/Data services for residential & Enterprise customers.Technical analysis skills, troubleshooting and recommending corrective actions as first level support.Configuration of Cisco switches, VLANs, VTP and STP etc.Configuring and troubleshooting Administration of QIP, IP management system. Adding subnets, DHCP server etc.Supporting field technicians and troubleshooting various technical problemsWorked on CPE's : Cisco IAD, Mediatrix (MGCP/SIP), Cisco ATA, WWP (Bilbo, le38), XAVI, Pirelli, Soft switch: Marconi, Nortel, Siemens EWSD.Hands on experience in Mediatrix Access Switch, 3 Com Access switch, Huawei (CPE), Zhone (CPE),I3 Micro and TilginTrouble shooting various issues on Packet Front and Cisco switchesConfiguration of CPE (switches),Packet front Access switch, Cisco catalyst switchConfigured Analog, FAX, Point of Sale, MLH, DNH Lines in Soft switches (Marconi, Nortel). Show less

Bangalore, India

Designed and implemented small office network with phone exchange. Installation and configuration of router, switch, workstations, printers and fax. Installation of Microsoft Office and configured email accounts, and shared resources. Re-engineered existing cabling infrastructure for office expansion and migration from previous network.Provided on-going technical support and service through completion of project

Bachelor Of Engineering (Beng), Electronics & Communications

Activities and Societies: Students Club member Technovate in our College. College Foot Ball team member Attended the Seminar on "GSM.

Senior Secondary Level School, Science