https://trailblazegeovisionphotography.godaddysites.com/

• Main Responsibility is planning & launching Google Street View Maps Program in APAC countries for field solution team from initiation - planning - executing - Monitoring & controlling - closing phases.• Develop and maintain all project documentation (Project plan, Issue and Action Logs, Risk Management, Project Status Report, Lessons Learned, Post Implementation Reviews). Led the internal project which aims to provide improved quality of google maps used by partner enterprise company like Grab, Uber• Have Experience in leading new country operations in Vietnam, Bangladesh, Myanmar, Sri Lanka and Overseeing technical operation is Australia, Malaysia, Thailand, South Korea, New Zealand and India triaging with cross functional team (Google international logistics, compliances, Government regulatory agencies, Google R&D and NPI teams etc.). Actively participate in technical innovations & presentations• Develops strategies and processes with the customer in areas such as performance metrics and measure, escalation change management and communication. Develop Service Delivery strategies such as operating model, vendor strategy, service level framework, in accordance with the needs of the portfolio• Principle contact for operational & tactical issues representing delivery of all services to the customer, manages customer expectations by developing performance metrics & reporting, escalation management• Perform broad service reviews with various partners largely under managed services construct, to ensure that services are provided in accordance with contractual agreements. Owns budget target commitments for all service delivery requirements developing, implementing & monitoring expense controls.

Responsibilities Handled: 1.Monitoring the post service activities like follow up with the customers, service appointment system, same day delivery, service reminders and handling customer grievances for superior customer service. 2.Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service and spare parts targets. 3.Planning of activities like call campaign, home visits etc. To improve the CSI of the dealerships and organization. 4. Infrastructure development of the current dealers. 5. Standard operating procedure system (SOP) implementation at dealership. 6. Evaluation audits at workshop to check the system implementation at the workshop. 7. Competitors study. (Study of their systems, products, compilation of data.) 8. Implementation of global dealer management system. (Online software).9. Given training to technicians and service advisors about Hyundai E- Module and product and service related aspects.

work priorities to train technicians about new technologies in skoda car and also communicate the escalated cases to level 1 specialist in skoda aurangabad plant.Take logs from vehicle and send the data through CRM tool DISS for auditing,warranty approval and data mining for new product development and upgrading the existing product.troubleshoot electrical and electronic problems plus software update for vehicle Electronic control units.