Karen M. Schwarz Email and Phone Number
Karen M. Schwarz work email
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Karen M. Schwarz personal email
Karen M. Schwarz phone numbers
I am a versatile IT Professional with experience in the supporting of tools, technology and processes. Resourceful team leader focused on providing excellent customer service. Problem solver with outstanding analytical skills and impeccable attention to detail. Flexible in adapting to changing priorities, workload, projects and responsibilities. Technical knowledge of Active Directory, RSA SecureID VPN, Identity IQ, UNIX, CyberArk, AccessNow, SAP, Alarmpoint, Control M, IFS 2003, IFS7.5, HP Service Manager 7, SUN LDAP, Microsoft Office Suite, VersionOne, PeopleSoft, WebEx, Intercall, HP OpenView, Project Management, Enterprise Security Station Control-SA (BMC), RBAC, Blackberry Enterprise Server 3.6/ 4.0, Microsoft Exchange 5.5/ 2000/ 2003, Novell
Factivity
View- Website:
- factivity.com
- Employees:
- 5
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SoftwareFactivity Sep 2017 - PresentCleveland, Ohio
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Business ServicesAmerigas 2016 - Aug 2017Cleveland/Akron, Ohio Area -
Information Security AdministratorRockwell Automation 2009 - 2015Cleveland/Akron, Ohio AreaResponsible for handling all phases of User Account Administration. Account creations, modifications and terminations on 10+ applications and systems. Verified user accounts are disabled on key systems when terminated through our automated systems. Posted entries to term tracker for quarterly review with Human Resources. Processed with team more than 50,000 requests annually.Trained 4 team members and 5 contractors on new processes and procedures.Documented new procedures and updated current processes via a team SharePoint.Led the coordination of team activities to create 600+ IFS7.5 accounts, pre cutover and account activations during cutover weekend. Only 5 users had password issues on first day of go live. Took ownership of problems to ensure resolution.Performed yearly recertification of access in IFS environments to ensure compliance with Sarbanes Oxley (SOX) controls. No defects were found. Provided instruction and assistance to team members in troubleshooting issues and answering questions. Supplied technical information.Work with internal business customers worldwide regarding issues and questions.Reviewed Architecture Exception Requests for my manager, regarding service, group and application accounts.Held weekly team meetings to review issues, resolve problems and answer questions -
Lead, Engineering ItRockwell Automation 2008 - 2009Cleveland/Akron, Ohio AreaLead team to insure project and SLA commitments were met.Liaison for our Engineers, keeping them updated on status. Developed work plan to identify tasks to be accomplished. Implemented project requirements.Provided reports on team metrics. Assisted team in defining work process and system requirements.Assisted team with project tracking and commitments for engineering.Held weekly meetings with team members regarding their project status.Created monthly team status report for manager.Traveled to Rockwell site to shut down location and inventoried equipment. Backed up pc and deleted drives before shipping to home office.
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Ip Services CoordinatorNational City Corporation 1996 - 2007Cleveland/Akron, Ohio AreaSingle point of contact for around 5 to 8 projects each month. Communication point person for Information Protection Services team involvement. Most projects lasted 6 to 8 months long.Participated and or coordinated projects and resources.Participated in company Security Awareness Open Houses. Documented new and updated current processes via a team cookbook on a shared drive that housed these documentsTrained Services Team members on new processes and procedures- 15 Service team analysts trained 3 times annually and 6 Mortgage team analysts trained 2 times annually.Provided instruction and assistance to team members in troubleshooting issues and answering questions as a senior member of the team. Supplied technical information.Liaison for the Support Center and Field Services teams to support Executives and other corporate clients. Field Services located throughout the corporate footprint in seven states. Worked with Supervisors and staff on “Get Answers” documentation to provide knowledge on resolving or redirecting trouble tickets to the proper department.Proven skills in management reporting and presentation communication. Performed quarterly recertification of high-level access within the Novell and Windows environments to ensure compliance with Sarbanes Oxley (SOX) controls.Set up and tested security settings on Blackberry Enterprise Server to ensure devices were secure.
Karen M. Schwarz Skills
Karen M. Schwarz Education Details
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Valley Forge High School
Frequently Asked Questions about Karen M. Schwarz
What company does Karen M. Schwarz work for?
Karen M. Schwarz works for Factivity
What is Karen M. Schwarz's role at the current company?
Karen M. Schwarz's current role is Software at FACTIVITY.
What is Karen M. Schwarz's email address?
Karen M. Schwarz's email address is k.****@****ech.net
What is Karen M. Schwarz's direct phone number?
Karen M. Schwarz's direct phone number is +180456*****
What schools did Karen M. Schwarz attend?
Karen M. Schwarz attended Cleveland State University, Valley Forge High School.
What skills is Karen M. Schwarz known for?
Karen M. Schwarz has skills like Disaster Recovery, Vendor Management, Information Security, It Management, Visio, Process Improvement, Sharepoint, Security, Itil, Sdlc, Integration, Project Management.
Who are Karen M. Schwarz's colleagues?
Karen M. Schwarz's colleagues are Jason Maccollum, Ariel Soto, Connor Van Etten.
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