Karl Schwolow Email & Phone Number

Charlottesville, Virginia Area

Nokomis Fl

Pops Sunset Grill is a casual 220 seat Gulfside Old-Florida restaurant nestled along the Intracoastal Waterway. The property features 180 feet of dock space, two full service bars including one large outside Tiki, a newly renovated inside bar, and a beautifully landscaped courtyard that includes a number of fire pit tablesWe serve a wide variety of fresh seafood and all-American dishes, with a number of delicious favorites coming off of our wood burning grill. As for the bar, we carry and can make all of the classic favorites, but our signature is our local craft beer program using 8 out of our 12 handles in order to highlight a number of Florida based well made craft beer selectionsAs the Operations Manager I was directly responsible for every component of the entire operation including Employee Satisfaction, Guest Satisfaction, Costs of Goods Sold, sanitation, recipes, menu engineering, P&L reviews, budgeting, and business planning. I was also heavily involved in a number of experience enhancing projects including -Pops Liaison with Toys for Tots -Pops Liaison with the Salvation Army -our local craft beer program -a standard onboarding and training program for newhire employees -the operational process of working through a complete interior remodel -adding handheld components to our POS system -the expansion of our guest loyalty program -the WaitlistMe cloud based guest management program

Las Vegas, Nevada Area

Dom DeMarcos is an upscale-casual 100 seat Italian restaurant with a full-service wine bar in the Summerlin area of Las Vegas. Also included on the property is a 30 seat outdoor oasis with a 20 foot wide, 8 foot tall double sided fireplace. Dom DeMarcos serves a mouthwatering array of Italian favorites and one of the best Pizzas in the entire countryImagine pizza so incredibly delicious that New Yorkers and tourists-in-the-know happily stand in line for three hours to get a pie or even just a slice. What’s the secret to such devotion? Dom DeMarco’s mouthwatering, award-winning pies are carefully handcrafted using closely guarded recipes and quality imported ingredients. Now, after all these years, the cherished family recipes have been entrusted to a new generation of pizza worshipers in the west, personally trained at DeMarco’s side. Dom DeMarco’s Pizzeria & Bar in Las Vegas proudly serves the same pizza made famous at a quaint little place in Brooklyn. We make our pies just like Dom does – from scratch, with love and discipline. As the GM I was directly responsible for every component of the entire operation, including the following projects. -development of a standard onsite catering program -implementing position specific training modules -building an internal shopping program to hold team members accountable for performance

Las Vegas, Nevada Area

Red White and Blue was China Grill Managements upscale casual all day dining location at the Mandalay Bay Resort. It consisted of a 200 seat dining room, coupled with a wine bar and a take out deli counter featuring regional American cuisine including salads, burgers, sandwiches, steaks and chops and seafood. On a busy day, our team served between 2500 and 3000 covers between breakfast, lunch and dinner.As the AGM I was directly responsible for every component of the front of the house operation including staff management, CGS, sanitation, recipes, menu engineering, P&L review, budgeting, capital expenses and business planning. -Implemented several projects and programs that saw a 10% YOY increase in annual revenue and a 20% increase YOY in annual NOI o aggressive seating program (6% increase in covers and 7.5% revenue increase YOY) o food menu re-engineering (2% increase in food revenue YOY) -Instituted behavior specific re-training resulting in an 6% increase in server check averages -Reduced annual turnover from 30% to 19.7% through a more thorough interview and hiring process -Developed an off-site catering program which we used to become the caterer of choice for the Las Vegas Mob Museum,

Las Vegas Nv

rumjungle is China Grill Managements’ 20,000 square-foot Brazilian steakhouse and tropical themed Mandalay Bay mega-club. Guests pass through a 22-foot tall wall of fire and are met with the cool rush of a waterfall followed by a dining space of epic proportions. The three-tiered dining area features the world’s largest rum bar, measuring 144 feet long, 19 feet high with a record 350 rum selections. As succulent cuisine is cooked over open fire pits, the world’s two largest conga drums rise from the floor, and rumjungle begins its nightly transformation into the hottest nightspot in Las Vegas.On a busy day, our team served between 750 and 800 covers between lunch and dinner, and then took care of 2500 to 3000 nightclub guests.As Assistant General Manager, I directed the dining, guest service and beverage components of the operation. From 2005 through 2010, rumjungle was a constant presence on the Restaurants and Institutions top 100 grossing restaurants in the United States peaking at #8 in 2006.

St. Louis Mo

Harrah’s St Louis is a combination of two 60,000 square foot Casinos. My supervisory staff of 6 managed a line level crew of 110 employees in a 24-hour service environment. Team responsibilities included the service to 2800 gaming positions, and consulting on all of the other beverage services on the property.

Consultation, Coordination and Management of high security food service operations including the 2002 Winter Olympics and the 2005 Presidential Inauguration. Specific expertise in secure logistics and beverage operations.

Shreveport La

Harrah’s Shreveport is a 28,000 square foot riverboat Casino. My supervisory staff of 5 managed a line level crew of 95 employees in a 24-hour service environment. Team responsibilities included service to 1400 gaming positions on the casino floor, and beverage for the hotel and dining outlets.

Las Vegas, Nevada Area

Harrah’s Las Vegas is a full service Strip based Hotel and Casino operation. My job was to learn how to operate each of the 13 Harrah’s food and beverage outlets. These concepts included a 500-seat buffet, a 325-seat 24-hour diner, a Steakhouse, an Italian room, an Asian outlet, 2 showrooms, a flair bar and a beverage department for the entire property. In the back of the house I also was trained in Stewarding, a Main banqueting kitchen as well as a large-scale Garde manger operation.

Greater Salt Lake City Area

Soldier Hollow was the host of the Cross Country and Biathlon events for the 2002 Winter Olympics. The venue had a temporary catering kitchen and food compound set up to produce the food for 6 major dining locations, 4 concession areas, and a host of smaller snack and hydration stations.

Mba, Hotel Administration

Bs, Manufacturing

Activities and Societies: Member of Epsilon Pi Tau Industrial Technology Honors Fraternity