Kim Sciarratta Email & Phone Number

Austin, Tx, Us

San Antonio, Texas, Us

San Francisco, California, Us

-Contract systems implementation via Ironclad and SFDC Configure, Price, Quote (CPQ) -Configure and implement contract templates needed for LoB needs-Develop and implement policies and procedure to enhance contract compliance and controls. -Collaborate with Legal, Sales, Finance, Tax, Strategy & Operations and Business Systems & Acceleration (BTA) to address compliance-related issues and ensure alignment with Business objectives. -Create and manage project plans with cross-functional teams to launch/maintain products and processes-Develop and Maintain reporting metrics to track contract compliance, performance and trends. -Assess and manage compliance risk associated with Sales contracts with KMPG and PWC. -Maintain and update contracts enabled with PactSafe and Ironclad via Salesforce and CPQ integrations

San Francisco, California, Us

-Lead cross-functional projects with BI, S&O, BizApps, Sales, Finance, Accounting Product and Legal stakeholders, clearing defining success metrics and key benchmarks that align with DoorDash’s goals. -Partnered with Biz Ops and Data Systems to provide a comprehensive gap analysis of existing SFDC instance and proposed solutions. -Worked with Finance to ensure all contract fields meet requirements for revenue recognition. -Spearheaded DDfW Invoicing work streams for all products to ensure accuracy and timeliness of revenue recognition.-Implemented Parent Child hierarchy for Work in partnership with Biz Ops, Biz Apps, Data Systems and S&O, inclusive of SFDC cleanup and monitoring success. -Implemented Product Feedback Request process to funnel Customer requests to Product on a monthly basis resulting in feature prioritization and increased Customer retention. -Directed creation of Account Operations Service Desk to provide properly funneled inbound issues from reps in order to identify bottleneck trends and prioritize solutions.-Managed team of two Program Managers.

San Francisco, California, Us

-Served as Department DRI for successful PactSafe Implementation, assisted in scoping project and contract requirements, testing and execution of roll out -Successfully managed completion of DashPass for Work Invoicing Audit for FY 2020 as required dependency for PactSafe launch -Identified stakeholders and facilitated launch with BizApps of DDfW Online Customer Help Center, reducing customer inbounds by 37% in the first month-Integrated Caviar and DoorDash’s SFDC instances post-acquisition to ensure alignment in sales cycle in partnership with BizApps and Sales Ops-Executed collections process encompassing bad debt exercise for AM’s to run monthly to support -AR’s resourcing, successfully reduced >90 days collections by 42%

San Francisco, California, Us

-Successfully transferred all Account Manager functions to Live Operations Support, increasing Account Manager’s bandwidth by 90% to move into revenue based role-Created Work Post Sales Account Manager Playbook for use by entire team and cross-functional partners-Improved Customer retention by proactively identifying product bugs and implementing stop gap procedures, working with Product and Engineering-Created and Implemented Group Cart and Catering confirmation process that decreased Missing/Incorrect orders by 60%-Scoped and executed change management including user training and communication plan. -Managed a book of business, attaining 150% to goal quarterly

San Francisco, California, Us

-Grew Zoe's Kitchen to sign 152 additional Marketplace locations, 253 Small Order Fulfillment, exchanged 6 billboards in DFW for Try Me Free Marketing program -Managed Landry's concepts adding 80 additional locations, enlisting 18 additional concepts, increased revenue by 160% due to menu optimization-Signed CRO for Drive, $1.6MM annually -Unlocked 250 Dickey’s BBQ locations for Pick Up-Achieved 144% to Drive goal, 159% to Marketing goal, 200% revenue goal-Integral part in creating the Inside Account Management team in Phoenix.Assisted in Design and OKRs of department, interviews and training. Department was scaled to 35 employees post pilot.

San Francisco, California, Us

-Developed and created Standard Operating Procedures and workflows that are scalable for team use. -Drove initiatives and that assisted in informing product roadmap-Successfully A/B Tested delivery radius with McAlister's Deli's 50 location to increase commission and obtain exclusivity-Achieved 153% to goal for Drive, 177% to revenue goal -Enrolled 90% of Merchants on Tablet protocol

Glendale, Ca, Us

Edlio creates custom-designed websites with an intuitive Content Management System. Our goal is to increase communication through education for parents, students, teachers and the overall community. Our proprietary CMS is designed specifically for managing K-12 school and district websites. Over 5,000 schools and districts have placed their trust in Edlio for their website needs. ● Direct outreach to potential K-12 clients across the country● Educate schools and districts administration, technology directors, and communications staff to optimize their web and mobile presence. ● Conduct product demos and answer related technology questions● Successfully reach monthly and annual sales goals by closing outbound leads● Utilize proprietary CRM on daily basis to prospect, make targeted out-bound calls and emails

Austin, Texas, Us

Life is too short to be waiting in line at the grocery store or finding parking downtown by the hot new taco joint. Favor is an on demand service that makes it easy to get your favorite restaurants and stores at the tap of a finger. Using the app is as simple as texting a friend. You can discover new spots from the featured list, customize your order in detail and pay instantly via credit card, straight through the app. The delivery is an affordable luxury. Customers can get real time updates of where their order is and can directly contact their Favor Runner to make changes or provide additional instructions. Use Favor to get anything you want delivered!● 6th employee hired; created and implemented B2B Merchant Program alongside co-founders.● Executed strategic projects to increase market awareness with HEB, P. Terrys, Torchy’s, Sonic, 7-Eleven & Chic-Fil-A. ● Assisted in product strategy via feedback from customer development interviews; pivots and iterations followed.● Worked with Marketing and Data Science to analyze, formulate and execute data-driven campaigns and tests. ● Analyzed data dumps with Operations to drive efficiencies in markets; gained a larger understanding of climate.● Designed and documented sales processes resulting in 130% growth quarter-over-quarter.● Implemented SalesForce CRM and trained employees on best practices. ● Successfully built and managed a team of 7; (5) Account Executives and (2) Account Managers.

Atlanta, Ga, Us

Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.● Exceeded ramp up quota by 137%; completed technical training by CTO. ● Prospected clients to fully understand their business needs to create a solution via Revel.● Maintained market awareness to be consultative in the sale and manage objections accordingly. ● Partnered with PayPal to further penetrate Austin marketplace, successfully completed project in two weeks.

Chicago, Illinois, Us

GrubHub Seamless is the nation’s leading online and mobile food-ordering company dedicated to connecting hungry diners with local takeout restaurants. GrubHub Seamless owns a portfolio of brands that includes GrubHub (www.grubhub.com), Seamless (www.seamless.com), MenuPages (www.menupages.com) and Allmenus (www.allmenus.com). The organization’s free online and mobile ordering platforms allow diners and 4,000+ corporate businesses to order directly from approximately 26,500 takeout restaurants in more than 600 U.S. cities and London, and every order is supported by the organization’s 24/7 customer service. GrubHub Seamless is a privately held company with offices in Chicago, New York, Salt Lake City and London.● Installed and tested Boost product platform while consistently exceeding weekly incentive goals by 135%.● Troubleshot and logged all technical issues with product management.● Adhered to project policies and procedures to ensure reporting was accurate for daily reporting to the Board.

New York, Ny, Us

● Exceeded incentive goals quarterly by at least 125%, signed 99% of restaurant partners at top rate.● Executed a sales based plan and facilitated partnerships based on strategic priorities and corporate requests.● Consulted with existing partners on initiatives to assist the growth of their business.● Successfully completed network optimization project for expansion market, Massachusetts.Recruiter- November 2011– May 2012● Partnered with People Team and hiring managers to facilitate the recruitment process and source talent. ● Managed relationships with hiring managers and provided recruitment counsel and guidance● Maintained constant communication with hiring managers and candidates to effectively manage search process● Negotiated compensation package details to ensure acceptance of the best office● Participated in networking events and career fairs in an attempt to create relationships with potential candidates

● Created long-lasting relationships with candidates for placement in direct-hire finance and accounting opportunities● Established and developed relationships with clients via cold-calling, referrals, market email campaigns and networking● Conducted face-to-face meetings with clients and candidates to assess needs and manage expectations● Matched qualified candidates to client’s opportunities based on personality, technical skills and cultural fit● Negotiated salary and executed contracts with both candidates and clients complete with detailed follow-up ● Analyzed the employment market to determine trends and growth areas across the labor industry to educate clientele

New York, Ny, Us

● Assisted in Enterprise Resource Planning (ERP) implementation of PeopleSoft Oracle (EPIC)● Coordinated, implemented and executed operational, functional and user acceptance testing processes and procedures● Interacted with end-users on a daily basis regarding system inquiries to troubleshoot and resolve issues● Provided effective internal communication regarding objectives, initiatives and logged issues via SharePoint● Implemented Learning Management System, created courses and assisted end-users in training● Trained end-users in the effective and efficient use of EPIC● Tested EPIC training modules and wrapped the modules for use in Learning Management System (GeoLearning)

● Created and expedited Statements of Work, ensuring proper billing was completed on a monthly basis adhering to SOW● Coded and reconciled 4 American Express accounts to ensure accurate billings and timely month end close● Assisted in budgeting and forecasting complete with variance analysis and explanations● Established, defined and managed key relationships with benefit providers, banks and office supply vendors

● Maintained all balance sheet reconciliations and reviewed all general ledger accounts ● Ensured that month end close was completed in a timely and accurate fashion● Conducted annual benefits enrollment sessions, administered 401k, flexible spending and COBRA● Invoiced, ran and analyzed accounts receivables for more than six projects simultaneously ● Assisted with cost accounting and project accounting as well as analyzed ROI for multiple projects

New York, Ny, Us

● Conducted monthly accounting close to produce accurate and timely financial statements● Reconciled all balance sheet accounts and six bank accounts● Analyzed and resolved issues relating to balance sheet variances, vendor inquiries and broker inquiries● Calculated and reconciled broker’s commissions for six real estate development properties● Managed payroll, benefits, COBRA and 401k administration

Ba: Foreign Languages, Spanish, Elementary Education, Special Education

Business Administration And Management, General