A dedicated, professional and self motivated Unified Communications Specialist with good organisational and interpersonal skills requiring the minimum of supervision. Experienced in analysing problems and implementing solutions to improve efficiency and customer service. A person who also understands and responds to the pressures of business to achieve goals and perform to expectations. Proven record in delivering innovative voice solutions to UK and global companies.Skype for Business 2015/2019, Lync 2013Microsoft TeamsSonus/Ribbon Session Border Controllers - Design, Build, Configuration, TroubleshootingContact Centre Solutions (Teams & Skype for Business) - Anywhere 365, Enghouse MS Teams Direct Routing Specialist - Design, Configuration, Deployment, Support. Both on-premise and Azure solutions including linking in with legacy PBX's for full interoperability.
Listed skills include Windows Server, Windows Xp, Active Directory, Software Installation, and 28 others.