Kendall Seay Email & Phone Number

Kendall Seay is a Client Success Manager at Momentive Software. They possess expertise in crm, customer service, salesforce.com, enterprise software, account management and 21 more skills. Colleagues describe them as "It was a privilege to have worked with Kendall at uShip. While I was not his direct report, he led the customer support section that I was part of. He’ll always stand out in my memory as one of the best managers that I’ve ever worked with. Kendall took on the role of Team Lead in CustOps and ramped up very quickly on a complex product that involved highly nuanced customer support procedures. He very quickly became someone that we all relied on. As support agents, the calls we took were often very challenging and in our section, we all felt like Kendall had our backs. I especially appreciated the timely and empathetic way that he would deliver feedback. I could take calls confidently knowing that if there was anything I needed to improve, Kendall would speak to me directly and provide helpful actionable steps. Kendall handles all his interactions-- from dealing with the toughest of customer escalations to communicating new department expectations to his team-- with the utmost professionalism and grace, and it’s one of the many reasons everyone loves working with Kendall. He is truly a great asset to whatever team he is part of!" and "Kendall and I worked as peers and as employee/manager while at uShip. Kendall was a dedicated and hard working employee. He balance the needs of the department and company without sacrificing his relationship with his employees. Outside of managing a full team of support agents, Kendall served as the CustOps representative in Go-To-Markets for all product launches. His knowledge of the product and customer were invaluable to these projects. He planned, vetted and assisted with onboarding a self service solution tool called Solvvy. "

Listed skills include Crm, Customer Service, Salesforce.Com, Enterprise Software, and 22 others.

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  Austin Community College

  Business