Ksenia Savinova Email and Phone Number

• First point of contact for two International Key Accounts , administration of sales related tasks including prices, ensuring contracts execution, forecast accuracy management, weekly and monthly KPI calls with customers, on time payments and complaints handling• Responsible for maintaining stable goods supply, trustful long-term relationships with the customer, providing base for partnership on innovations• Identified bottlenecks in internal supply chain processes, coordinated cross… Show more • First point of contact for two International Key Accounts , administration of sales related tasks including prices, ensuring contracts execution, forecast accuracy management, weekly and monthly KPI calls with customers, on time payments and complaints handling• Responsible for maintaining stable goods supply, trustful long-term relationships with the customer, providing base for partnership on innovations• Identified bottlenecks in internal supply chain processes, coordinated cross functional regular meetings which led to decrease in supply related complaints• In collaboration with the customer and internal logistics department implemented a new way of working for shipments which reduced number of logistics complaints by 68%• Adapted forecasting process of the customer to the highly constrained market situation and increased forecast accuracy to 90% Show less

- In January 2020 acquired extra sales responsibilities for several EMEA Animal Nutrition customers (including making quotations, negotiating prices, forecast management and day to day contacts). By end of 2020 onboarded a new customer and achieved sales exceeding yearly budget with 10%- First point of contact for customers, linking pin between customers, sales and other internal stakeholders such as marketing, operations and development - Building and maintaining commercial… Show more - In January 2020 acquired extra sales responsibilities for several EMEA Animal Nutrition customers (including making quotations, negotiating prices, forecast management and day to day contacts). By end of 2020 onboarded a new customer and achieved sales exceeding yearly budget with 10%- First point of contact for customers, linking pin between customers, sales and other internal stakeholders such as marketing, operations and development - Building and maintaining commercial relationships with customers Show less

- Maintained KPIs dashboard, KPIs reporting, leading weekly and monthly SC department operational meetings and operational meetings with logistics service providers- Business processes improvement analytics

- Designed new business processes after the department reorganization (full order-to-cash process)- Deputy manager of 4 Customer service team members- Accountable for regular planning and control of execution of quarterly, monthly and weekly import plans (preventing OOS) and coordination of the accurate on-time delivery by 3PL service providers- Responsible for ensuring healthy stock balance, providing full correspondence of the goods to Russian legislation (close… Show more - Designed new business processes after the department reorganization (full order-to-cash process)- Deputy manager of 4 Customer service team members- Accountable for regular planning and control of execution of quarterly, monthly and weekly import plans (preventing OOS) and coordination of the accurate on-time delivery by 3PL service providers- Responsible for ensuring healthy stock balance, providing full correspondence of the goods to Russian legislation (close interaction with regulatory affairs authorities)- Adjusted import plans according to supply and demand forecast changes- Participated in new ERP system implementation (JD Edwards). Formulation of business needs and incorporation of local business processes into the whole process network of the supply chain department. Participation in testing and modification.- Evaluation and Performance management of logistics service providers- Managing the whole import product cycle (from manufacturer to end customer)- Designed the algorithm of planning and control of excise stamps turnover- Realized projects:* Start of direct deliveries from Europe to new warehouses in Saint-Petersburg & Siberia;* Successful relocation of main Company's warehouse in Russia; * Ensuring continuous sales during obtaining new regulatory documents;* Realization of urgent extra goods supply due to unexpected leap of forecast (+100%) Show less

- Translating monthly Demand Rolling forecast into import shipping plans for 10 brands (Olmeca, Chivas etc) - Coordinating the shipments of the goods from foreign suppliers to the transition hub in Riga and next import shipment to Moscow - Managing the orders status in ERP systems (iScala, JDE Oracle, Navision Dynamics) - Leading excise stamps application procedure in coordination with the Customs clearance department - Preparing of shipment documents and custom clearance… Show more - Translating monthly Demand Rolling forecast into import shipping plans for 10 brands (Olmeca, Chivas etc) - Coordinating the shipments of the goods from foreign suppliers to the transition hub in Riga and next import shipment to Moscow - Managing the orders status in ERP systems (iScala, JDE Oracle, Navision Dynamics) - Leading excise stamps application procedure in coordination with the Customs clearance department - Preparing of shipment documents and custom clearance documents - Work with complaints in terms of quality and dispatch issues - Regular cross functional communication with planning&purchasing and finance departments - Coordinated and prepared the stock takes in Moscow and Riga warehouses Show less