Ksenija Milovanović Email & Phone Number

• Acting as a single point of contact for employees within dedicated teams regarding all HR-related topics
• Managing end-to-end recruitment processes for various seniority levels and roles
• Managing performance management process and assisting team leaders in performance appraisal preparation
• Managing employee relations issues, resolving them, and acting as a mediator in conflict situations
• Working closely with team leaders on improving overall employee satisfaction and retention
• Managing salary budget plans, compensation and benefits for employees

Belgrade, Serbia

• Grew the company from 15 to 100+ in less than a year
• Managed a team of 5 HR professionals, providing mentoring, guidance, and empowerment
• Served as a single point of contact for Business Owners and managers regarding all HR-related topics
• Developed and implemented HR strategy in line with industry trends and the company's goals
• Successfully hired 102 candidates for tech and non-tech roles in 2021
• Achieved 36 successful hires for tech and non-tech roles in the first six months of 2022

• Managed end-to-end recruitment processes for all position levels
• Supported hiring managers in defining candidates' profiles
• Created job ads and posted them on relevant platforms such as job websites, LinkedIn, and other social media
• Created and sent job offers to selected candidates
• Informed all candidates who participated in the selection process of its outcome
• Provided information to the finance team regarding employment contract preparation

Belgrade

• Coordinated the operations of the HR department, ensuring seamless workflow
• Managed end-to-end processes for recruiting and selecting candidates across all position levels
• Developed and implemented a comprehensive human resources strategy aligned with the company's goals
• Ensured compliance with legal regulations governing HR practices
• Implemented employment and labor-related procedures to enhance organizational efficiency
• Spearheaded initiatives to enhance employee satisfaction, motivation, and overall efficiency

Belgrade, Serbia

• Prepared, planned, organized, and executed a comprehensive training and licensing process for security officers
• Conducted the recruitment and selection process for candidates
• Interviewed and tested candidates, preparing selection reports and feedback
• Announced job vacancies to attract qualified candidates
• Worked in the Central Register of the social insurance program
• Conducted and managed contracts, annexes, and complete personal documentation of employees

Ocean City, Maryland, USA

• Work & Travel Student Program in USA
• Ensured a positive experience for guests by making them feel welcomed, cared for, and valued
• Managed the seating arrangements of guests in the restaurant
• Organized and executed themed events to enhance the overall guest experience

Belgrade

• Presented the key features and benefits of the company's medical products
• Effectively communicated product information to customers, addressing inquiries and ensuring a thorough understanding

Master'S Degree, Terorism, Organised Crime And Safety

Bachelor'S Degree, Human Resources Development

Education record