Karen Mae Serafica Email & Phone Number

-Three years of progressive human and social services to clientele and stakeholders as a healthcare provider in home and community care to provide personal support services, referred and linked mental health initiatives to older adults with disabilities, physical illnesses and challenges, mental health disorders and cognitive impairments.-Three years of practical experience providing residential services and supportive counselling in a healthcare environment focusing on vulnerable older adults with disabilities, developmental disorders, mental illnesses, or challenging behavior.-Effectively engaging and developing a workforce that reflects our organization's desire to serve diverse communities to grow and succeed.-Effectively collaborates well with a multi-disciplinary team and independently providing transitional and acute care to sustain a larger community outreach.-Effective problem solving, decision-making and judgment. -Excellent interpersonal, oral, and written communication skills.-Excellent time management skills working in a fast-paced environment.

-Respond to residents and family member’s questions and concerns and share important information with General Managers or Supervisor as is appropriate.-Monitor the front lobby and entrance area for cleanliness and maintain the following as appropriate to the community.-Organize incoming mail ensure that it is distributed to the appropriate person.-Planning in any social events and activities within the retirement community to enhance overall quality of life for residents.

Social Service Worker

Bachelor Of Science - Bs, Psychology