Kyle Setzer Email & Phone Number

Mcdonough, Georgia, Us

-Ranked among the Inc 5000 Fastest Growing Companies for 2021, 2022, and 2023.-Cultivated direct relationships with national and international vendors across multiple channels including OEM, Carrier, Vendor, Supply Chain, and Certification Labs.-Led the development and execution of marketing and social media strategies by conducting competitive research, SEO analysis, user engagement, content optimization, platform determination, benchmarking, messaging, and audience identification.-Established and implemented comprehensive company policies for both internal and external stakeholders.-Developed, sourced, and launched company products for direct sales with major carriers (T-Mobile, AT&T, Verizon), resellers, and end customers.-Managed CRM systems (Salesforce, HubSpot, NetSuite) to optimize business operations.-Proactively identified new business opportunities and pursued ventures aligned with our business model.-Spearheading operational, sales, service, and marketing strategies to steer the company’s future in a positive direction.-Enhanced operational capabilities to exceed customer satisfaction, retention, and corporate objectives.-Monitoring daily invoices, QuickBooks procedures, accounting and bank processes.-Empowered rising employees through delegation and mentorship to foster leadership skills.-Employing various initiatives to coach employees to optimize their capabilities.-Managed the recruitment, hiring, and termination processes for employees across operations, marketing, technical support, and software teams.-Evaluated and implemented process improvements and new technologies in collaboration with management.-Provided direction to employees on daily activities, offering constructive feedback for improvement and conducting end-of-year reviews.-Collaborated with other C-level executives to achieve short and long-term sales, service, marketing, and operational objectives.

Denver, Co, Us

-Achieved recognition as the 2018 Territory Sales Manager of the Year.-Received the 2018 Vendor of the Year award for outstanding performance as a Manufacturer Representative.-Directed sales activities in a territory generating over $30 million in revenue across five distinct product categories.-Engaged in B2B sales, nurturing direct relationships with stakeholders at all levels, including owners, managers, purchasers, and sales representatives.-Designed and executed targeted account strategies and sales initiatives.-Demonstrated success in boosting revenue, margin, and market share.-Orchestrated marketing campaigns and supported the launch of innovative new products.-Collaborated closely with Operations, Customer Service, and Marketing teams to deliver value-added solutions to customers.-Utilized continuous improvement methodologies like Six Sigma to assess and refine sales processes, reducing costs and variances.-Successfully onboarded multiple new customers who had not purchased from the company in over 20 years.-Managed sales and service operations across the Southeast Territory, servicing a diverse network of direct buy contractors, distributors, dealers, retailers, and specialty manufacturers.-Surpassed 2018 revenue and contribution margin targets by approximately 120%.-Proficient in prospecting, securing specifications, and closing orders for commercial projects in various sectors including government, education, healthcare, and hospitality.-Contributed to the Marketing Advisory Council, collaborating on new sales promotions, marketing strategies, and creative content.-Assisted in developing a specialized questionnaire tool to enhance opportunities for SPF (special performance fabrics) sales.

Denver, Co, Us

-Supported business growth by acquiring new accounts and nurturing existing ones.-Developed and executed a sales strategy for a specific territory or market, incorporating market research analysis and generating product-based sales forecasts for key markets and customers.-Innovated and implemented new company programs to maintain a competitive edge.-Collaborated with external sales teams to enhance pricing strategies, value-added selling, customer retention, and the successful launch of new programs.-Executed marketing initiatives to meet sales and market share goals.-Monitored market trends, competitive strategies, pricing dynamics, and sales activities, providing strategic recommendations.-Conducted direct customer engagement to drive sales growth, negotiate contracts, and promote product and system sales aligned with established pricing strategies.-Cultivated and maintained strategic relationships with external customers at various organizational levels.-Achieved a 22% increase in contribution margin dollars and a 12% increase in net revenue.

Denver, Co, Us

-Demonstrated proficiency in Order Management to ensure accurate and timely order fulfillment.-Cross-trained across various business divisions and product lines to enhance versatility and expertise.-Maintained detailed records for intermodal shipments, customer communications, and expedited orders.-Cultivated strong relationships with external customers and collaborated effectively with internal teams.-Managed credits, debits, functionalities, and deductions promptly and efficiently.-Provided customers with assistance on pricing, product specifications, and technical inquiries.-Authorized resolutions for customer issues and complaints to expedite decision-making.-Engaged in company focus groups to drive collaboration between Transportation, Customer Service, and Business Information Systems (BIS) departments.

Denver, Co, Us

-Supervised a team of 50 personnel, overseeing task delegation and ensuring optimal productivity.-Clearly communicated expectations and held team members accountable for performance.-Ensured compliance with health, safety, and environmental procedures.-Assigned responsibilities to individuals to meet performance objectives.-Prepared reports on labor, material, and equipment usage.-Monitored product quality and championed continuous improvement efforts.-Utilized key operational indicators to control product costs and optimize material usage.

Parsippany, New Jersey, Us

- Managed $20 million store on inventory, operations, and human resource metrics.- Supervised 35-40 personnel for daily department operations.- Organized daily safety, performance, and critical metric goal meetings.- Provided development of supervisors, routine action plans, and performance evaluations.- Conducted daily physical inventory audits and adjustments.- Maximized accurate measures of inventory, bay audits, receiving, and supply orders.- Optimized inventory with vendors weekly to insure accurate supply of vital resources.- Approved payroll functions, time approval, new hires, and adjustments.- Motivated associates, fostered teamwork, and champion change.- Directed associate enhancement, human resources, safety measures, and expense control.- Trained new employees on procedures, policies, and job functions.- Interviewed, hired, and dismissed personnel for optimal store staffing.- Ensured quality productivity and monitored work progress.- Executed internal audits, control of client services, and seasonal schedule.- Controlled overtime, superior client service, and merchandising standards.