Shahar Zeevi

Shahar Zeevi Email and Phone Number

Driving Products and Customer Success with a consistent track record of delivering results | Mentor and Advisor | Volunteer @ iQuest Solution
Shahar Zeevi's Location
Greater Boston, United States, United States
Shahar Zeevi's Contact Details

Shahar Zeevi personal email

n/a

Shahar Zeevi phone numbers

About Shahar Zeevi

Shahar Zeevi | father | mentor | executiveI'm best at the cross-business functions of translating value into growth and being a trusted advisor.Fractional product manager. Contract and Project leadership and hands-on services. Outbound product and customer success consultant. Product Management coaching and mentoring for early and established career professionals. Coaching and Mentoring: First-Time Managers: Helping individuals navigate their transition into management roles successfully. Product Managers and Senior PMs: Assisting with product management activities and professional development.I am a seasoned product leader with extensive experience in customer success, sales engineering, and product management, managing relationships, mitigating risks, and driving revenue growth and renewals. With a customer-centric approach and global experience, I excel in leading high-performing teams to deploy innovative products, build strong brands, and achieve significant revenue gains. My expertise includes Security, FinTech, and Smart Building IoT solutions for enterprise B2B, as well as SaaS applications utilizing AI/ML and LLM technologies.I am a CS who excels by profoundly understanding the product, driving customer value, collecting and utilizing feedback, building and maintaining strong customer relationships, and becoming a trusted advisor. As a sales engineer and a product manager rooted in embedded software design, I view customer success as the intersection between sales engineering and PM. This unique blend ensures customers derive maximum value from a product or service. Drawing from both experiences, I am critical in driving product adoption, satisfaction, and long-term customer loyalty.About my skills and experience:Product Manager, Certified Pragmatic Marketing Institute, Sales Engineer, Agile development, JIRA, sprints, Confluence, Microsoft word, excel, powerpoint, customer success, delivering value, value driven development, outbound customer engagement, customer advocate, trusted advisor, customer research, service launches, services sales, product vision, new product ideas, new product introduction, market knowledge, financial analysis, field application engineer, analytical skills, IoT, SaaS, cloud, hosted enterprise software, strategic thinking, product life cycle, product strategy, product delivery, analytical skills, vendor relations, OEM, strategic thinking, team management, road map, cross-team, distributed teams collaboration, pricing, billing, Work closely and partner with UI/UX design

Shahar Zeevi's Current Company Details
iQuest Solution

Iquest Solution

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Driving Products and Customer Success with a consistent track record of delivering results | Mentor and Advisor | Volunteer
Shahar Zeevi Work Experience Details
  • Iquest Solution
    Actively Seeking Opportunities To Contribute Expertise As A Pm, Se, And Csm
    Iquest Solution Sep 2024 - Present
    I'm a Product leader with significant experience in B2B, SaaS, and enterprise solutions. I have extensive experience driving products and solutions from inception through launch and market growth. I managed products through the entire product lifecycle, collaborating with a cross-functional and organizational strategy and close relationships with users and customers, delivering value and experience. I'm eager to contribute to the success of both the product and the organization.At this stage in my career, I focus on roles where I can fully leverage my experience and expertise, focusing on what I do best as a Sr Product Manager and middle management positions.________________________________________________________________________________________10+ years of Product Management experience with SaaS, Agile development, market development, B2B, and B2B2C, championing portfolio and products to internal and external audiences.Led cross-functional teams aligning business units and external stakeholders, ensuring success in challenging environmentsDefine and build a product from early stages, hands-on experience in deep technology areas, capable of discussing intricate technical details and ensuring product alignment with market trends and customer needs.VOC: Extensive experience collaborating with global and regional customers, commercial teams, and diverse sales channels.Engaged with customers throughout the product development lifecycle to validate needs, design solutions, and refine product offerings. Strategic Thinking: Proven track record in developing strategic solutions across organizational boundaries.Industry Engagement: Participated in industry-wide conversations, expert speaker in industry conferences Strong communication and presentation skills with a global approach
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  • Iquest Solution
    Freelance Pm | Actively Seeking Opportunities To Contribute Expertise As A Pm And Csm
    Iquest Solution Jul 2024 - Present
    Fractional product manager.Contract and Project leadership and hands-on services.Outbound product and customer success consultant.Product Management coaching and mentoring for early and established career professionals.Coaching and Mentoring:First-Time Managers: Helping individuals navigate their transition into management roles successfully.Product Managers and Senior PMs: Assisting with product management activities and professional development.Directors of Product Management Coach:Guiding the transition from a PM contributor to a leadership role, understanding the requirements of a director, and successfully making the shift.Customer Success:Localized Customer Support Strategies: Develop and implement customer support strategies tailored to local markets, ensuring customers receive timely and relevant assistance despite the organization's remote presence.Customer Success Team Training: Train and mentor remote customer success teams, focusing on cultural nuances and communication best practices.About my skills and experience:Product Manager, Certified Product Manager Pragmatic Institute, Sales Engineer, Agile development, JIRA, sprints, Confluence, Microsoft Word, Excel, PowerPoint, customer success, delivering value, value-driven development, outbound customer engagement, customer advocate, trusted advisor, customer research, customer success, service launches, services sales, renewals, customer retention, product vision, new product ideas, new product introduction, market knowledge, financial analysis, field application engineer, analytical skills, IoT, SaaS, cloud, hosted enterprise software, strategic thinking, product life cycle, product strategy, product delivery, analytical skills, vendor relations, OEM, strategic thinking, team management, road map, cross-team, distributed teams collaboration, pricing, billing, work closely and partner with UI/UX design, early stage, startup, VC funded, API integration, partner management,
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  • Intralinks
    Product Management - Platform And Cloud Services
    Intralinks Nov 2020 - Jul 2024
    New York, Us
    Platform services I'm leading a team of product and technology members, delivering internal customer success by identifying, designing solutions, and providing In-house solutions, offering valuable tools and services to our tech support and CSMs professionals to get a quick 360 of who's your customer.* Empowering CSMs and tech support agents to execute actions while customers are on the phone, chat, or email, increasing customer experience by 67%. Delivering standard components for all applications to integrate with Gainsight and Zendesk for a complete suite of tools to provide the best customer experience.* Platform Product leader for the company's SaaS solution based on Hybrid Cloud (private hosted cloud).* I'm leading and managing incremental refactoring and modernization of a single legacy monolith Product/Platform to a microservices-based architecture.* SaaS platform strategy, storage, and content/content governanceGlobal expansion of Hybrid cloud to extend in the region privacy requirements* Data and storage (Structured and Unstructured) Privacy, Security and Governance, performance, and data sovereignty* Text Extraction, OCR/LLMs, utilizing Elasticsearch to improve performance and deliver user experience by finding that needle in a haystack document* API Gateway and services; monetization and delivery of a leading API 3rd party program* Member of the Privacy and (cyber) Security round table We build the functionality so the applications teams can deliver powerful features. We don't make the Intralinks products; we make them better!Delivering solutions for M&A, PE, GP, LP, DCMVirtual Data Rooms (VDR), LP Portals, Secure File content processing and storage solutionsWork closely and partner with UI/UX design
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  • Anyvision
    Product Management Leadership
    Anyvision Aug 2019 - Apr 2020
    New York, Ny, Us
    I joined Anyvision to evaluate, develop, and launch the product marketing strategy for the flagship machine-vision, AI/ML-based facial-recognition solution for the HLS, security, and retail solutions. In the first six months, the NA execution resulted in a pipeline growth of $12M, and conversion to healthy and high confidence pipeline. Many of the NA efforts and learning are the base of formulating the UK/I and EU strategy.As a young startup, I joined an enthusiastic and dedicated product management team with high-motivation and ambition, defined target market that matches the business strategy and shared a roadmap that helped the sales organization and business partners to grow and retain new business opportunities.Leading flagship product strategy and vision for AI/ML/DL and computer vision leader in facial, body, and object recognition.Convert from a speeds-and-feeds mentality to a customer, and vertical focus value and solution-driven proposition. Worked closely with the Customer Success team to ensure product fit, ease of installation and configuration and collect market and customer insights to improve our install ability and support.Promote a customer-focused product requirement and the creation of use-cases and functionality documents to communicate and bridge the divide between the engineering and sales organizations.Collaborate with internal and business-partners on establishing a trusted advisor status and delivering on a knowledge-transfer activitySupporting and collaborating with the global strategic partner team in building and cultivating partner relationships both with system-integrators (SI) and technology partners.Influencing investment strategies to build on long-term innovation cycle for both internal users and the end-userWorking at a fast pace, agile startup environment, leading squad/tribe structure with a culture of high-velocity experimentation, learning, innovation, and measurable progress, delivering on customer needs.
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  • Johnson Controls
    Product Management Leadership
    Johnson Controls Nov 2017 - Jul 2019
    Cork, Ireland, Ie
    • An integral member of the sales and business development council• Leading and managing the Sales technology Advisory Council - a group of selected internal sales, channel sales, and end-users tasked with reviewing future technology development and sales strategies on better addressing the market and customer needs and buying behaviors• Led a cybersecurity driven product management team for Deep Learning and AI machine vision for the security and surveillance market with product and organization vision and strategy providing video application servers, data collection servers, and a SaaS/IoT-based-offerings integrated with active real-time alerts and deep forensic capabilities• Led a transformation to user-experience based design, working with an industrial design team, placing a UX/UI strategy to match the experience across all clients (web, mobile, and desktop) and server applications, which increase incremental sales by 9%• Collaborated with the executive team on the creation of strategy and vision and translating it into implementable roadmap by each of the product groups • Partnered with the sales channel on the education of product selection and the available tools to identify the right product/solution for their needs• Presented, reviewed, and Influenced investment and M&A strategies to build on product growth, market share, and enterprise offerings• Member of an M&A team and led the integration of a cloud-based VSaaS solution, incorporating the technology across other business units to provide a cloud-based solution throughout the organization product offerings
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  • S2 Security Corporation
    Customer Success And Product Management Leadership
    S2 Security Corporation Jan 2015 - Nov 2017
    Developed a winning Customer Success strategy for a new SOC dashboard monitoring solution managing IoT video and AI sensors. Develop and executed a product and GTM strategy for a new product category into a market segment where S2 has no product core competency, providing a cross-functional unified user experience. • Led product strategy and product management covering Cross Products Unified Clients, and Mobile Apps that resulted in a 14% YoY incremental revenue over the existing growth plan• Launched a new SaaS solution and environment to manage and extend life to the existing product install base and introduced a unique offering and potential revenue for current install base customers• Launched new product offerings for cross platforms situational awareness, providing ideal user experience interfacing with multiple S2-product-solutions (hardware, software, and IoT) and 3rd party integration partner products• Established a relationship as the trusted advisor, cultivated a strong long-term partnership with clients, delivered successful deployment while transitioning to customer support with an in-depth understanding of the customer and the solution implimented• Achieved all satisfaction metrics resulting in increased retention rates and revenue growth.• Teamed up with product-owners and scrum-masters to ensure content and versions, based on product storyboarding and customer use-cases are released on schedule• Partnered with and supported the Sales team to execute corporate sales goals and filed requirements• Collaborated with organizational leadership on translating corporate business objectives into deliverable revenue-generating activity• Cultivating strategic relationships with customers and partners
  • Tyco Security Products
    Product Management, Integration Platforms (Saas And Cloud)
    Tyco Security Products May 2014 - Dec 2014
    Milwaukee, Wi, Us
    Managed product management team responsible for products and services strategy; managed requirements, new product introductions (NPI), and life-cycle management, from product conception through go-to-market-strategy, launch, and retrospective, working with software and hardware solutions. Delivered Integrated and unified platforms providing On-Premise, Hosted, SaaS, and Cloud services for integration and unification of disparate systems, network-edge (IoT) devices, and sensors through a single intuitive user interface (web, mobile, and desktop) and open SDK & API.• Restructured and streamlined product vision and go-to-market strategy that increased by %GM and reduction in manufacturing costs• Led a cybersecurity initiative for system hardening and edge communication security protocols for IoT sensors and devices• Developed pricing models and recurring license fee pricing plans. Price initiatives resulted in a 15% revenue increase over the plan• Provided metrics to analyze the effectiveness of product launch and growth programs working with partners and internal channels
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  • Tyco Security Products
    Product Management - American Dynamics, Network Video Management Solutions
    Tyco Security Products Sep 2012 - May 2014
    Milwaukee, Wi, Us
    Responsible for product strategy, requirements, represent voice-of-customer, product launch and life-cycle management for the complete line of digital/network video management and recording solutions.Manage product strategy that produce year over year growth of 50% - 70% by product lineThought leader in maintaining a customer focus (installer, end-user, buyer) roadmap and offeringsManage user experience design for web, mobile and desktop applications. Responsible for improving functionality and usability for American Dynamics SW and HW management platforms. Working closely with Industrial design team.Manage the dynamic work between product management, engineering and the industrial design team to provide targeted user experience and functionality.
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  • Tyco Security Products
    Product Management - Network Digital Video Solutions
    Tyco Security Products Jun 2011 - Sep 2012
    Milwaukee, Wi, Us
    Responsible for product strategy, requirements, represent voice-of-customer, product launch and life-cycle management for video management solutions
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  • Telco Systems
    Business Development And Sales Engineering
    Telco Systems Jun 2009 - Jun 2011
    Mansfield, Ma, Us
    Telco Systems is committed to providing network edge solutions which enable service providers to migrate their services from a circuit-based network to a more cost effective packet network. Vigilant Technology is a worldwide leading provider of intelligent IP video surveillance and security solutions.• New England territory Regional Sales Manager• Manage Biz-Dev and sales engineering activities for both internal and external sales force (both North and South America).• Member of the RFP group for the Americas.• Trainer – provide technical and sales training for the Vigilant line of products for internal and channel partner engineers.
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  • Dvtel
    Sales Engineering Leadership
    Dvtel Jan 2003 - May 2007
    New Jersey, Nj, Us
    I've joined the organization as a consultant to help define the business plan and go to market strategy for NA. converted on permanent bases, six months in, as the director of sales engineering. lead the Pre and post sales activity (customer success) and the transition to tech support after a successful implementation. • launched and developed the south and west regions till a full-time salesperson was needed to expand and manage the territory• Provided knowledge transfer and direct support transitioning each territory as needed• Build and led technical sales and technical marketing support as operation expanded internationally• Member of senior management team responsible for developing company and product business & strategic plan• Responsible for identifying new product direction encompassing new unrelated technologies • Worked with a team of software and hardware product managers to meet and exceed corporate goals.• Manage product roadmap, sales analysis, product pricing and generate appropriate pricelists• Provide market research, competitive analysis, P&L and revenue forecasting• Manage and produce product/solution pricing models • Develop and maintain marketing and sales documentations for all products• Manage and execute on product launch plan• Developed and Managed relationships with Architecture & Engineering (consulting) firms• Developed sales tools and delivered sales trainings• Developed and executed on internal and external training• Developed and maintained marketing and sales documentations • Responsible for sales and office development for Asia Pacific• Provided quick and concise demos to market analysts, investors and trade magazines• Attended Computex Taipei (Taiwan) to identify technologies and relationship to advance company offerings
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  • Nice Systems
    Product Marketing And Business Development
    Nice Systems Sep 1998 - Jan 2002
    Hoboken, New Jersey, Us
    NICE Systems is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. • Designed, executed and maintained relationships with Architectural and Engineering (A&E) consulting firms.• Educated Architecture and Engineering (A&E) firms on technology and system designs including network design and bandwidth management for video recording and transmission.• Analyzed and communicated client needs and translated ideas into targeted, implementable solutions.• Aided in the designing of systems migrating from analog to digital systems.• Member of team responsible for new version release and/or new product launch.• Made recommendations to product management based on current market and client needs.• Wrote and edited company sales and marketing materials, including product cut sheets, presentation materials, and PowerPoint presentations.• Developed Marketing Requirement Documentations (MRD).• Developed and implemented sales training procedures for internal and channel partners engineers.• Director of Training for internal and external users
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  • Nice Systems
    Sales (Application) Engineer
    Nice Systems Sep 1995 - Sep 1998
    Hoboken, New Jersey, Us
    NICE Systems is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. • Responded to RFI and RFPs.• Provided a full system and network (LAN/WAN) design for proposed systems.• Responsible for the design of full enterprise solutions (e.g. integrations with other systems, direct connect, or over the LAN/WAN). • Problem solver for designing systems migrating from analog to digital systems.• Project management for strategic and global accounts.• Developed, implemented and delivered sales training procedures for internal and channel partners sales force.• Developed, implemented and delivered technical and operational training on voice recording (voice logging) and data management (call data interface) for internal and channel partners’ engineers.• Provided technical expertise for product development.• Assisted in new product launch.• Director of Training for internal and external users
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  • Sogo Electronics
    Developer
    Sogo Electronics Apr 1993 - Sep 1995
    • Embedded software design• Application Engineering

Shahar Zeevi Skills

Product Management Product Marketing Enterprise Software Product Development Integration Business Development Competitive Analysis Strategy Management Product Launch Security Start Ups Saas Marketing Strategy Mobile Devices Product Lifecycle Management Video Over Ip Strategic Partnerships Leadership Solution Selling Microsoft Office Channel Partners Sales Cross Functional Team Leadership Sales Engineering Cloud Computing International Sales Business Strategy Pricing Sales Presentations Executive Management Marketing Strategic Planning Software Development Networking Voice Of The Customer Product Demonstration Business Planning Go To Market Strategy Sales Operations Software Lifecycle Management Motivational Speaking Ip Telecommunications Wireless Market Research Entrepreneurship Agile Methodologies

Shahar Zeevi Education Details

  • Massachusetts Institute Of Technology
    Massachusetts Institute Of Technology
    Application And Policy
  • Fairleigh Dickinson University
    Fairleigh Dickinson University
    Mas
  • Tel Aviv University
    Tel Aviv University
    Electrical (Electronics)

Frequently Asked Questions about Shahar Zeevi

What company does Shahar Zeevi work for?

Shahar Zeevi works for Iquest Solution

What is Shahar Zeevi's role at the current company?

Shahar Zeevi's current role is Driving Products and Customer Success with a consistent track record of delivering results | Mentor and Advisor | Volunteer.

What is Shahar Zeevi's email address?

Shahar Zeevi's email address is sz****@****nks.com

What is Shahar Zeevi's direct phone number?

Shahar Zeevi's direct phone number is +191992*****

What schools did Shahar Zeevi attend?

Shahar Zeevi attended Massachusetts Institute Of Technology, Fairleigh Dickinson University, Tel Aviv University.

What skills is Shahar Zeevi known for?

Shahar Zeevi has skills like Product Management, Product Marketing, Enterprise Software, Product Development, Integration, Business Development, Competitive Analysis, Strategy, Management, Product Launch, Security, Start Ups.

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