Senior Director Program Management
CurrentResponsible for program managing all customer projects. Leading implementation & Integration of Communication application server in telcos/IP carriers across globe.
Sep 2023 - Present
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Kshama Nigam Email & Phone Number
Senior Director Delivery Management
at
Transaction Network Services
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✓ Verified May 2026
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Current company
Role
Senior Director Delivery Management
Location
Delhi, India, India
Company size
Who is Kshama Nigam? Overview
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Quick answer
Kshama Nigam is listed as Senior Director Delivery Management at Transaction Network Services, a company with 1337 employees, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Kshama Nigam.
Kshama Nigam previously worked as Senior Director Program Management at Transaction Network Services and Senior Director & Country Head at Software Business Solutions Consulting (Sbsc). Kshama Nigam holds M.Sc. (Hons), Economics from Birla Institute Of Technology And Science, Pilani.
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Profile bio
About Kshama Nigam
-Delivery & Client Management - Strategy Planning - Stakeholder Management - Program Governance - Risk Management - Building & Grooming Teams - Budget & Cost Management - Pre-Sales - Reactive & Proactive SellingA Post Graduate from BITS Pilani with incredible global Delivery and presales experience. A Thought Leader offering 2+ decades of rich, international exposure in Delivery Management, Team Management, Client Management, and Pre-sales. Excels at directing service delivery engagements, Managed Services Programs, Devops based Deliveries, Devops Management, Enterprise Applications Delivery & Maintenance and transformation initiatives.Strategic and tactical Leader in managing remote teams, Subject-Matter Experts, Global Partners & Stakeholders management, optimize end-user services, and improve client/user experience. Record of magnificently setting up IT service delivery projects; contributing towards profitability, managing Budgets, costs, partners & delivery teams. Customer CSAT improvement and improving cost savings & leading risk management.Has worked on ERP Projects like SAP Implementations, Workday management, Oracle CRM Implementation and integration for various global clients. Has pioneered Pre-Sales initiatives for global markets by positioning solutions using existing product offerings and integrations with client’s existing stacks and partner solutions.Has worked at Senior Delivery and Presales positions in organizations like IBM, Vodafone. Wipro, Ericsson, Telenor, Birlasoft etc. Core Skills Include - Large Project Deliveries, Managed Service & Operations Management, Strategy Planning, Program Governance, Transformation Project Management, Management PresentationsCxO Relationship Management, Technical Pre-sales, Business Development, Requirement Analysis, Solutioning for Client Requirement, Application Enhancement, Risk & Change Management, SLA Compliance, Budget & Cost Management, Cross-functional & Remote Team Coordination, Team Leading and Mentoring
Listed skills include Pre Sales, Telecommunications, Vendor Management, Service Delivery, and 46 others.
Current workplace
Kshama Nigam's current company
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Transaction Network Services
9 roles · 28 years
Kshama Nigam work experience
A career timeline built from the work history available for this profile.
Senior Director & Country Head
Heading the delivery center of 60-70 people, Responsible for all the deliveries from the India delivery center across globe.
Nov 2015 - Mar 2023
Associate Vice President
Am responsible for program management for Enterprise Billing & CRM Transformation project.- Owning the project delivery planning, Issue and Risk Management for the program, the project reporting to senior management, program governance, senior management, Partners and Business Executive relationship management from project perspective. - All internal and.
May 2013 - Jul 2015
General Manager - It
- Heading delivery and development of SDP(s) and VAS platforms.- Implemented Wipro SDP, for all content and VAS Subscriptions encompassing Oracle, Volantis CMS and Vantrix transcoding.- Responsible for Onmobile CRBT solution implementation, Onmobile charging and subscription platform. As well of Comviva CRBT and DBILL platform.- Implemented Hungama SDP.
Jul 2010 - Mar 2013
Chief Solution Architect
Ericsson India Pvt. Ltd.
Worked with Ericsson’s multimedia and system integration group as Chief Solution Architect. Was responsible for architecting and owning the technical solution design for VAS/Service layer solutions, charging solutions, IN, Television and Media, customizations, adaptations and integration. Worked on VAS Solution for Etisalat Telecom in India. The solution.
Jul 2009 - Jul 2010
Managing Consultant
Business Consultancy Services group is part global business services unit of IBM India and deals with high end consultacy pertaining to system integration and businesss. Worked as Delivery program Executive for Airtel's Content Partner revenue Settlement solution. Solution involves COTS implementation of Intec Interconnect and Aricent Mediation for the.
Nov 2006 - Jul 2009
Service Layer Practice Head
As Practice Head had been leading pre-sales and business development activities in reactive as well as pro-active mode. Because of strong background in R&D projects have been able to break into product R&D kind of accounts like SmartTrust, Baypackets and Nokia Professional Services and Ericsson. Was also responsible for partner program and competence scale.
Jan 2003 - Nov 2006
Business Manager
As Practice Head had been leading pre-sales and business development activities in reactive as well as pro-active mode. Because of strong background in R&D projects have been able to break into product R&D kind of accounts like SmartTrust, Baypackets and Nokia Professional Services and Ericsson. Was also responsible for partner program and competence scale.
1998 - 2003
~5 yrs
Jul 1994 - Jul 1997
Team & coworkers
Colleagues at Transaction Network Services
Other employees you can reach at tnsi.com. View company contacts for 1337 employees →
MW
Matt Worthington
Colleague at Transaction Network ServicesRotherham, England, United Kingdom, United Kingdom
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SD
Scott Durham
Colleague at Transaction Network ServicesAtlanta, Georgia, United States, United States
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DS
Deeanna Sloper-Riemondy
Colleague at Transaction Network ServicesHaymarket, Virginia, United States, United States
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AL
Aida Luna
Colleague at Transaction Network ServicesGreater Madrid Metropolitan Area, Spain
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DK
Deepak Kumar
Colleague at Transaction Network ServicesNoida, Uttar Pradesh, India, India
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NS
Nethaji Subha
Colleague at Transaction Network ServicesUnited Arab Emirates, United Arab Emirates
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GE
Georgina Enahoro
Colleague at Transaction Network ServicesGreater Sheffield Area, United Kingdom
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JL
Joe Lueckenhoff
Colleague at Transaction Network ServicesReston, Virginia, United States, United States
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MC
Michael Conner
Colleague at Transaction Network ServicesFairfax, Virginia, United States, United States
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UV
Udaja Vittal
Colleague at Transaction Network ServicesHyderabad, Telangana, India, India
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Matt Worthington
Colleague at Transaction Network ServicesRotherham, England, United Kingdom, United Kingdom
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SD
Scott Durham
Colleague at Transaction Network ServicesAtlanta, Georgia, United States, United States
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DS
Deeanna Sloper-Riemondy
Colleague at Transaction Network ServicesHaymarket, Virginia, United States, United States
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AL
Aida Luna
Colleague at Transaction Network ServicesGreater Madrid Metropolitan Area, Spain
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DK
Deepak Kumar
Colleague at Transaction Network ServicesNoida, Uttar Pradesh, India, India
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NS
Nethaji Subha
Colleague at Transaction Network ServicesUnited Arab Emirates, United Arab Emirates
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GE
Georgina Enahoro
Colleague at Transaction Network ServicesGreater Sheffield Area, United Kingdom
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JL
Joe Lueckenhoff
Colleague at Transaction Network ServicesReston, Virginia, United States, United States
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MC
Michael Conner
Colleague at Transaction Network ServicesFairfax, Virginia, United States, United States
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UV
Udaja Vittal
Colleague at Transaction Network ServicesHyderabad, Telangana, India, India
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3 education records
Kshama Nigam education
M.Sc. (Hons), Economics
Master Of Business Administration (Mba), Marketing And Operations
B.E. (Hons.), Electrical And Electronics Engineering
FAQ
Frequently asked questions about Kshama Nigam
Quick answers generated from the profile data available on this page.
What company does Kshama Nigam work for?
Kshama Nigam works for Transaction Network Services.
What is Kshama Nigam's role at Transaction Network Services?
Kshama Nigam is listed as Senior Director Delivery Management at Transaction Network Services.
Where is Kshama Nigam based?
Kshama Nigam is based in Delhi, India, India while working with Transaction Network Services.
What companies has Kshama Nigam worked for?
Kshama Nigam has worked for Transaction Network Services, Software Business Solutions Consulting (Sbsc), Vodafone India Limited, Uninor (Telenor Group - Norway), and Ericsson India Pvt. Ltd..
Who are Kshama Nigam's colleagues at Transaction Network Services?
Kshama Nigam's colleagues at Transaction Network Services include Matt Worthington, Scott Durham, Deeanna Sloper-Riemondy, Aida Luna, and Deepak Kumar.
How can I contact Kshama Nigam?
You can use AeroLeads to view verified contact signals for Kshama Nigam at Transaction Network Services, including work email, phone, and LinkedIn data when available.
What schools did Kshama Nigam attend?
Kshama Nigam holds M.Sc. (Hons), Economics from Birla Institute Of Technology And Science, Pilani.
What skills is Kshama Nigam known for?
Kshama Nigam is listed with skills including Pre Sales, Telecommunications, Vendor Management, Service Delivery, Team Management, Vas, Solution Architecture, and Integration.
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