Kathryn Shannon Email & Phone Number

Camarillo, Ca, Us

Camarillo, Ca, Us

Certified Salesforce Administrator Salesforce Developer

•Responsible for reporting and analytics related to IBM hardware sold through IBM business partners and distributors. This includes inventory tracking through various channels.•Responsible for business partner and distributor performance reporting.•Led the training of personnel in India on new and existing reporting applications.•Extensive experience in data reporting/manipulation from multiple complex data sources.•Reduced reporting work effort by 50 percent and streamlined the reporting system within first 6 months of entering the role.

•Responsible for the testing and design of a sales forecasting tool for IBM’s Services organization (GTS). •Developed and executed a project plan to streamline the existing complex reporting matrix of business sectors and service products.•Successfully trained operational staff and sales managers located in Brazil, Canada and the US on new forecasting and reporting tools.•Led the implementation of a new pipeline data management system in 2005 for 50 North American sales support users which increased staff productivity by 20% in its first year.•Responsible for the roll-out of multiple performance indicator strategies to sales support staff.•Subject Matter Expert in pipeline analytics and pipeline metrics.•Created executive scorecards that included pipeline change summaries and cross lines of business analysis.

•Responsibilities included pipeline reporting, opportunity tracking in Siebel and creating deal sheets for IBM Technology Services and Strategic Outsourcing lines of business.•Designed and manage reporting systems for new sales initiatives.

•Trusted advisor for pipeline and resource management to the business unit executive.•Responsible for conducting forecast meetings, presenting consolidated data and setting up large contracts on behalf of delivery executives.•Managed the deployment of services consultants and their incentive plans.