Played diverse roles such as | CTO | Service Business Head | Field service Engineer | Head – Refurbishment, Production, Assembling and Parts Repair | Head Quality | Head – Training and Technical Support Operation | Head R&D. Products HandledCT scanner | Ge | Philips | Hitachi | Toshiba | Shimadzu |MRI scanner | Hitachi (Permanent Magnet) | Philips (Super Conductive) |Mammography | Ge | Siemens |Ultrasound scanner | Ge | Toshiba |Dexa Scanner (BMD) | Ge | Hologic |DR | IDC | Cura |CR and Medical Film Printers | Fuji Film |Radiography / Fluoroscopy X-ray Generator and X-ray Equipment | Ge | Siemens | Philips | Toshiba | Shimadzu | Sedecal | IMD | EMD | CPI | Poskom |C-arm | Ge | SiemensCathlab | Shimadzu |DICOM softwareSnapshots of Key Accomplishments:Provided innovative solutions and products to the customers, Increased customer base, Devised the 4 Hour response time and 95% up-time promise, Created well trained and responsive technical team deployed across the country. Established a training institute, Created Training Modules, Evangelized the concept, Recruited Candidates, Imparted Practical Training, and trained more than 100 service engineers.Set up pan India service network, created different technical platforms of Product specialists, Service Managers, and Field Support Engineers, installed and maintained more than 1000 Higher end radiology equipment.Introduced technology by setting up a Technical Support Portal, to Report and document Technical Challenges and resolutions, created the Pan Organizational Knowledge data Base.Created an In-house PCB Repair and X-ray tube Repair Facilities and Provided Innovative Technical Solutions to proactively reduce the cost and expensive Spare Failures.Headed R&D team, Developed a Digital Radiography X-ray machine.Headed the Quality team and Implemented the Quality Management system and achieved ISO 9001:2008 and ISO 13485:2003 certifications.

|Service Manager | Team Leader | Senior Customer support Engineer | Field Service Engineer |Joined this Organization as a Trainee Engineer and moved up the ladder to become the Area Service Manager in the company which was the service franchise of GE Medical systems. Heading the Branch in a remote location in South India as the Team lead, set up a team of service engineers, trained them, provided outstanding after sales customer service support and Won the “# 1 Branch award” for Revenue Generation and Customer Satisfaction. Won the best service engineer award and "Service Revenue Leader" award for highest upgrade sales in X-ray and Ultrasound scanner and 100% Maintenance Contracts renewal.Products Handled:Two Pulse, Multi pulse and HF X-ray Equipment: |Ge Healthcare | Siemens Health care |Black and White, Color Doppler Ultrasound Scanner: |Ge | Ge Vingmed |Specialties:Component lever trouble shootingTrouble shoot and repair of | X-ray tube| HV tank | Ultrasound Probe | PCB | Electronics assemblyInstallation | Preventive Maintenance Service | Up-gradationService Maintenance Contract | Parts sales | Service Revenue | Customer satisfactionElectronics Instruments | Oscilloscope | Megger | High Voltage AC, DC circuits |