Kshitiz Bhatnagar

Kshitiz Bhatnagar Email and Phone Number

Assistant Manager in Fraud & Risk Management || Ex- PAYTM PAYMENTS BANK @ Standard Chartered Bank
london, england, united kingdom
Kshitiz Bhatnagar's Location
New Delhi, Delhi, India, India
Kshitiz Bhatnagar's Contact Details

Kshitiz Bhatnagar work email

Kshitiz Bhatnagar personal email

n/a
About Kshitiz Bhatnagar

Experienced Team Lead with a demonstrated history of working in Fraud Prevention ops, Banking fraud ops, and Customer service domain.

Kshitiz Bhatnagar's Current Company Details
Standard Chartered Bank

Standard Chartered Bank

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Assistant Manager in Fraud & Risk Management || Ex- PAYTM PAYMENTS BANK
london, england, united kingdom
Website:
sc.com
Employees:
76090
Kshitiz Bhatnagar Work Experience Details
  • Standard Chartered Bank
    Assistant Manager
    Standard Chartered Bank Aug 2021 - Present
    Delhi, India
  • Paytm Payments Bank
    Team Lead
    Paytm Payments Bank Sep 2018 - Aug 2021
    Noida, Uttar Pradesh, India
    • Handling Debit/credit card/NB/UPI fraud cases.• Ensuring reported fraud cases closed in real-time to prevent loss of the users. • Prioritizing the aging and escalation cases for the closure.• Investigating and providing suggestions to improve the process and help banks in a better way. • Handling escalations of RBI and Legal Team. • Helping product team for making changes in the system on regular basis by analyzing the fraud trends to prevent fraud.• Handling the queries of the Bank/Police related to Banking frauds.• Attending Seminars/meetings with Law enforcement agencies and bank personnel. • Helps other internal teams regarding fraud related queries and share the data as per their requirements such as fraud PG/Wallet Merchants transaction details/Monitoring Database/Merchant fraud-related dispute transactions. • Also, helps in termination of fraud PG/Wallet/Offline merchant by analyzing the volume of the amount/count of the transaction.
  • One97 Communications Limited
    Operations Associate
    One97 Communications Limited Apr 2015 - Sep 2018

Kshitiz Bhatnagar Skills

Microsoft Office Customer Service Microsoft Excel Leadership Microsoft Word Research Powerpoint Public Speaking Social Media Marketing

Kshitiz Bhatnagar Education Details

Frequently Asked Questions about Kshitiz Bhatnagar

What company does Kshitiz Bhatnagar work for?

Kshitiz Bhatnagar works for Standard Chartered Bank

What is Kshitiz Bhatnagar's role at the current company?

Kshitiz Bhatnagar's current role is Assistant Manager in Fraud & Risk Management || Ex- PAYTM PAYMENTS BANK.

What is Kshitiz Bhatnagar's email address?

Kshitiz Bhatnagar's email address is kshitiz.bhatnagar@sc.com

What schools did Kshitiz Bhatnagar attend?

Kshitiz Bhatnagar attended Dr. B. R. Ambedkar University, Agra.

What skills is Kshitiz Bhatnagar known for?

Kshitiz Bhatnagar has skills like Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Research, Powerpoint, Public Speaking, Social Media, Marketing.

Who are Kshitiz Bhatnagar's colleagues?

Kshitiz Bhatnagar's colleagues are Janarthanan Balasubramanian, Nathan Lin, Hari Ramamurthy, Cam Anh Le, Ravi Putcha, Divya Rathi, Shree Krsna.

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