Karen Shupe Email & Phone Number

Palo Alto, Gb

Chicago, Illinois, Us

• Manage Legal Department Team: Billing, Accounts Receivable and Collections• Manage team to deliver excellent support for internal and external “customers” to ensure timely, accurate, and efficient processing of invoices, allocation of cash, and collection services• Lead in development and implementation of procedures to enhance workflow• Treasury management inclusive of wires, trust, and daily global banking requirements • Serve as a source lead and technical resource for firm to analyze, research and resolve problems• Assist in monitoring of internal controls• Develop and refine billing/receivable processes and systems• Develop and deliver effective and timely analysis both ad hoc and at the direction of Attorneys• Work with complex billings related to client guidelines, insurance companies, and ebilling• Proactively monitor WIP, A/R, and prepare analysis of unbilled, billed and collected fees• Work across various departments within the Firm on various financial and non-financial initiatives• Develop staff and provide managerial support to grow professionally• Participate in department employment recruiting as necessary along with train, supervise and evaluate performance of assigned staff/team member• Oversee staff workload to optimize efficiency of work and meet operational requirements and deadlines• Experienced in managing staff located in multiple locations• Work with third-party vendors to streamline workflow within department• Hands-on approach to research and resolve client discrepancies with excellent customer service skills• Perform monthly, fiscal, and year-end close • Support and assist Firm with special projects as needed • Assist with overseeing the internal and external audit• Ability to handle stress and deal with accounts requiring strict adherence to deadlines • Ability to use discretion and maintain confidentiality of data

Chicago, Illinois, Us

• Manage Legal Department Team: Billing, Accounts Receivable, Accounts Payable

Chicago, Illinois, Us

• Manage Legal Department Team: Accounts Receivable, Accounts Payable, Billing and Collections• Conduct billing and collection meetings firm-wide • Ensure accounting procedures are compliant with firm policy and guidelines• Analyze/Review accounts and prepare reconciliations for financial statements• Establish and maintain cash control• Work with International offices and global currencies• Perform Month-end and Year-end closings• Provide training to new and existing staff as needed

Wheaton, Il, Us

• Strong client contact, professional, diplomatic, and supportive (Foster Premier)• Develop a working relationship with Property Managers and Property Administrators• Assist Property Managers with accounts receivable, payables, and banking • Prepare and review monthly financials for assigned properties • Prepare and reconcile monthly bank reconciliations for assigned properties • Prepare daily reports for manual and electronic credits• Perform Month-end and Year-end closings• Process payroll and quarterly/year-end payroll taxes• Developed strategies and recommendations• Designed accounting and billing layout for mall management• Coordinated on-site accounting training to companies in transition with software upgrade• Lead contact for technical support on mall management