Kristen Sillett Email & Phone Number

Marana, Arizona

Direct operational activities across warehouse and equipment services, developing and implementing advanced procurement, inspection, and repair workflows that cultivate vendor relationships and refine point-to-point (P2P) and inventory management processes. Develop and execute warehousing initiatives while handling the division's budget, improving operational efficiency and fiscal oversight. Developed and enforced an annual scheduling and inspection regimen for personal protective… Show more Direct operational activities across warehouse and equipment services, developing and implementing advanced procurement, inspection, and repair workflows that cultivate vendor relationships and refine point-to-point (P2P) and inventory management processes. Develop and execute warehousing initiatives while handling the division's budget, improving operational efficiency and fiscal oversight. Developed and enforced an annual scheduling and inspection regimen for personal protective equipment, raising compliance rates from under 40% to 99.8% over five years, mitigating health risks associated with carcinogenic exposure. Instituted a monthly review process with division supervisors that increased budget compliance and engagement. Overhauled fireground equipment maintenance protocols, establishing a periodic inspection schedule—optimized tool reliability and performance, yielding 25% reduction in budget for emergency repairs and replacements. Negotiated and secured annual inspection and maintenance contracts for medical equipment, reducing failures and increasing vendor accountability, leading to lower overall maintenance costs and heightened operational efficiency. Show less

Mooresville, Nc

Led overhaul of organization-wide procurement and payment procedures, forging vendor relationships, negotiating contracts, and refining invoicing policies to address systemic issues. Served as principal subject matter expert on internal systems, delivering operational support and tailored training to end users, facilitating high operational efficiency and user satisfaction. Transformed vendor management by implementing structured interviews and enforceable performance KPIs, leading to… Show more Led overhaul of organization-wide procurement and payment procedures, forging vendor relationships, negotiating contracts, and refining invoicing policies to address systemic issues. Served as principal subject matter expert on internal systems, delivering operational support and tailored training to end users, facilitating high operational efficiency and user satisfaction. Transformed vendor management by implementing structured interviews and enforceable performance KPIs, leading to a systematic and factual assessment of vendor performance, strengthening vendor relationships through improved communication and service quality. Resolved inconsistent invoice pricing by negotiating fixed-cost contracts with a three-way match requirement with vendors, resolving 85 disputed accounts and upgrading accuracy and efficiency of the accounts payable process. Reduced medical supply costs by 22% in the first year through a vendor solicitation process, securing competitive pricing and superior service quality—created more consistent pricing structures and upgraded service delivery to hospice clients. Show less

Mooresville, North Carolina

Managed the SAP Procure-to-Pay (P2P) inventory and procurement process, supervising top-tier projects to achieve key organizational goals, including detailed SAP GRIR reporting and reconciliation. Developed and enforced procurement procedures, critical in reinforcing compliance and operational alignment across diverse departments. Bolstered operational cohesiveness and morale across the warehouse, procurement, and engineering teams by executing analysis of off-site operations and… Show more Managed the SAP Procure-to-Pay (P2P) inventory and procurement process, supervising top-tier projects to achieve key organizational goals, including detailed SAP GRIR reporting and reconciliation. Developed and enforced procurement procedures, critical in reinforcing compliance and operational alignment across diverse departments. Bolstered operational cohesiveness and morale across the warehouse, procurement, and engineering teams by executing analysis of off-site operations and employee challenges, leading to monthly realignments that elevated overall team performance and satisfaction. Reduced inventory complexity and increased warehouse efficiency by analyzing sales data to eliminate 31% of underperforming product lines, leading to an 18% increase in warehouse space that facilitated a strategic focus on higher-revenue products, decreasing inventory overhead. Revitalized purchasing and accounts payable systems by refining SAP invoicing processes, reconciling accounts, and delivering training for procurement and accounts payable teams—strengthened vendor relations and process accuracy. Show less

Mooresville, North Carolina

Commanded daily Oracle Procure-to-Pay (P2P) operations, managing inventory and procurement processes on a national scale while collaborating with technical teams on user acceptance testing (UAT), system upgrades, and corrective actions throughout diverse project phases. Delivered continuous support and guidance during development and implementation of projects, ensuring alignment with business goals. Assembled and steered a mobile team of six professionals, standardizing inventory and… Show more Commanded daily Oracle Procure-to-Pay (P2P) operations, managing inventory and procurement processes on a national scale while collaborating with technical teams on user acceptance testing (UAT), system upgrades, and corrective actions throughout diverse project phases. Delivered continuous support and guidance during development and implementation of projects, ensuring alignment with business goals. Assembled and steered a mobile team of six professionals, standardizing inventory and procurement practices across seven manufacturing sites in the United States—established cohesive operational procedures and laid the groundwork for scalable models applicable to future site setups. Designed and implemented a spare parts inventory system across new and existing plants, coordinating setup of storage solutions, integrating parts into an Oracle-based locator system for precise tracking, and conducting targeted training to foster uniform adoption of procurement practices and optimized cost management across plant start-ups. Championed a corporate-wide inventory rationalization initiative that identified/centralized redundant high-value spare parts, generating $6 million in inventory cost reductions by negotiating returns with vendors and launching an inter-company parts request and transfer system to maximize space utilization and amplify inventory transparency across the company. Show less

Helmed process analysis initiatives, acting as a link between field operations, IT, and other corporate departments to align business processes. Managed user acceptance testing, validation, training, and process redesign during SAP implementations for modules including materials management, P2P, sales and distribution, logistics, and inventory, guaranteeing operational consistency. Streamlined vendor payment efficiency by identifying and resolving bottlenecks in procurement and… Show more Helmed process analysis initiatives, acting as a link between field operations, IT, and other corporate departments to align business processes. Managed user acceptance testing, validation, training, and process redesign during SAP implementations for modules including materials management, P2P, sales and distribution, logistics, and inventory, guaranteeing operational consistency. Streamlined vendor payment efficiency by identifying and resolving bottlenecks in procurement and accounts payable workflows, leading to targeted training initiatives that reduced invoice processing backlogs from six weeks to three days. Addressed and corrected $38 million in balance sheet discrepancies by detecting and rectifying inflated liabilities from duplicated transactions and misapplied payments, adjusting accounts to reflect a genuine liability of $6 million. Played a crucial role in developing and deploying JSOX-compliant policies and procedures throughout the organization, enhancing inventory management and procurement processes while guaranteeing adherence to regulatory standards. Show less

Bachelor Of Applied Science - Basc, Organizational Leadership And Regional Commerce, 4.0 Summa Cum Laude

Activities and Societies: Tao Sigma and National Honor Society

Associates In Science, Business Management

Nremt Certification, Emergency Medical Technology/Technician (Emt Paramedic)