 Heading Pan India HR & Operations, Manage & execution of HR processes in the areas of: Staffing to Company Owned fitness stores & Franchises, Performance Management, Employment Practices & Coordinating for the statutory compliances & payroll. Overall management and day to day Operations of 65 business units –Pan India Assess regional needs on an ongoing basis and facilitate & develop programs to respond to the needs of the stores. Implementing detailed Human Resources plans to support business objectives.  Organizing and direct the efficient and timely hiring across 65 stores & corporate office. Actively participating in acquisition integration assignments involving in orientation, benefits and training Setting up policies & procedures where applicable, partnering with the business leaders & the management in decision making.  Responsible for defining, supporting and delivering on the key strategic plans and initiatives for the business.

 Instituting change-management practices in the organisation, including organisational restructuring & manpower rationalisation initiatives. Designing best HR practices, Formulation of HR policies and Coordinating for the statutory compliances. Coordinating in formulation & implementation of increment, incentive & other remuneration policies. Handling Rewards & Recognitions monthly / quarterly for all employees. Conducting Skip Level Meetings with Senior Management Prompt and timely resolution of employee grievances to maintain cordial management-employee relations Assisted the Department Heads in creating their standard protocols and implementation of Company policies Liaising with Labour Department , preparing & executing IR policies /procedures along with implementation of the same. Construct HR policies and procedures in alignment with the organizational goals  Directed Human resource functions, including recruiting, hiring practices, benefits and compensations and compliance. Developed standardized organizational model to clarify authority and responsibilities.  Managing Business Associates and customer centric Operations & ensuring customer satisfaction by achieving delivery & service quality norms. Project planning and promotion, customer relationship and services, handling various corporate’s ,analyze customer on basis of needs, events handling on various location, new project planning ,strategies implementation and control, pre launch project strategies(marketing and advertising).

 HR Generalist Affairs/Operations / Process & Compliance  Developed the Human Resources Department from the scratch to a more stable and reliable department. Responsible for Overall management and day to day HR, Operations, Personnel & administration activities of overall 13 business units of Digicomp division’s. Instituting change-management practices in the organisation, including organisational restructuring & manpower rationalisation initiatives. Organizational Development & Employee Engagement Given remote support to all Center managers and team for reopening of Dell Authorized Service Centers across 13 locations. Organized annual cultural fest in auditorium. Employee engagement & development through cultural initiatives and building the credibility through continuous communication and implementation of fair, transparent and yet firm management practices through Cultural Development i.e. Star of the Month, Business Presentations, Creative Corners, Knowledge Sharing days, Developing Positive Work Culture through Result Orientation and Performance Management etc. Promote timely resolution of employee grievances to maintain cordial management-employee relations.  Preparation & Implementation of Employee Engagement Calendar for energizing and involving employees through various team events like sports, indoor competitions, Birthday/ Festive celebrations, Open house, etc Employee Satisfaction Surveys to diagnose the pulse and health of the organization and framing strategies to optimize retention.  Conducting Skip Level Meetings with Senior Management Handling Employee Grievances & Taking Disciplinary Actions. Handling Rewards & Recognitions monthly / quarterly for all employees. Time to time communication to all employees on HR policies of the organization.