Kathleen Smith Email & Phone Number

Westerville, Oh, Us

Columbus, Ohio, United States

Columbus, Ohio, United States

• Helps manage LMS from a content perspective, establishing standards and rules. • Implements and maintains standards around title naming conventions, curriculum and assigning guidelines. • Develops and documents processes/policies as needed to establish consistent use of the LMS. • Maintains Learning Management System (LMS) including troubleshooting and fixing user issues. • Answers and addresses LMS tickets globally. • Identifies, troubleshoots and resolves problems with user access, course design, LMS configuration • Works with HR, Legal, IT, EHS, and business subject matter experts to create and manage system-level learning assignments. • Trains and guides all LMS System Administrators. Provides support and leads this team. • Creates and reviews Quick Reference Guides and maintains sustainability for ongoing use. Creates Job Aides as needed and materials needed for system updates and improvements. • Serves as a Subject Matter Expert for reporting.

Columbus, Ohio Area

• Optimize performance of LMS (SuccessFactors) • Create and update engaging online content to be deployed internationally using Lectora (90 courses in first 90 days) • Investigate and resolve tickets pertaining to the LMS (87 in first 90 days) • Develop Microsoft Teams/SharePoint for LMS Admins across the globe • Create SuccessFactors tutorial videos and quick reference guides for LMS Admins • Generate custom reports from LMS as requested

• Participate in development and implementation of site-wide training programs• Conduct needs assessments across sites• Create online learning programs using Lectora Online• Ongoing auditing of department specific functions and Training Management System database• Define effective measurements for training programs• Partner with department management and supervision to develop and revise qualifications and on the job training requirements, curricula management and quiz assessments• Coordinate in-house training programs• Maintain department records including processing forms, employee records, testing files, etc.• Collaborate with SOP/Policy authors to identify updates to training assignment, quiz and qualification development through each revision• Continual reporting on training metrics to Area Management• Participate in department initiatives through department project plans• Processing of GMP documentation including SOPs, policies, GDP measurements• Facilitate training sessions as identified through continuous improvement initiatives, department objectives

Columbus, Ohio Area

Columbus, Ohio Area

*Facilitate 5 week summer program *Build positive and appropriate relationships with members;*Enforce member expectations at all times;*Maintain a program that is safe, positive, and encourages youth development through quality experiences and high standards of achievement;*Plan and implement engaging activities that support the needs of all members *Promote the development of social and emotional skills;*Manage classroom conduct and exhibit problem-solving skills needed to redirect behavior;*Maintain daily and monthly attendance records during programming;*Maintain a program area schedule that satisfies the diverse interests and abilities of members; ensure programming is age-appropriate;

Greater Salt Lake City Area

*Maintain chapter IT Technology*Update chapter website including redesign to make it mobile friendly (WildApricot)*Update mobile app for annual conference (Train by Cell)*Assist with general board member duties at monthly/annual events*Operate as Google Admin to ensure board members had access and knowledge of Google G Suite

Greater Salt Lake City Area

*Develop online training modules for 2500+ employees using Lectora Online and Adobe Photoshop*Convert all existing online modules to mobile responsive design using Lectora Online*Edit and distribute training videos using Corel VideoStudio Pro*Maintain and update company Learning Management System (Moodle based)*Assist with procurement and transition to new Learning Management System (Torch) *Generate and maintain reports regarding training completions (Excel & Google Sheets)*Set up yearly sales associate 360 review (Grapevine) *Compile, review, edit, and publish annual Million Dollar Writer book (Publisher) *Act as substitute trainer when original trainer is unavailable*Monitor and troubleshoot company video conference system (Lifesize)* Assist HR Generalist with hiring activities at Distribution Center (Schedule interviews, process background checks, call references, conduct interviews when needed)

Layton, Ut

*Open/close the store*Oversee daily operations*Train new employees (specifically cashiers/customer service) *Monitor and report weekly metrics to Store Managers*Oversee all cash handling and cash counting procedures*Review applications and schedule group interviews*Lead orientation process for all new hires

Columbus, Ohio Area

*Train new employees*Prepare theatre for opening/closing*Oversee daily operations

Master'S Degree, Instructional Design And Learning Technology, 4.0

Bachelor Of Arts (B.A.), Early Childhood Education And Teaching