Kristen Smith Email & Phone Number

Remote

Virtual

· Create and execute seasonal campaigns to increase lead goals- increased lead growth 35% YOY · Collaborate with American Medical Association, Kaplan's national partner · Manage team of 170 part-time Student Brand Ambassadors across medical schools across the country · Create distinct trainings for each set of ambassadors, tailored to unique needs and.

International

The Kaplan Student Brand Ambassador program is an elite and competitive program with teams on campuses across the US and Canada. Our Student Brand Ambassadors are responsible for managing Kaplan's brand image and positive word of mouth at the collegiate level with an emphasis on leadership, presentation skills, networking, and social media advocacy. Get.

Rochester, New York Area

• Recruit, train, and manage part-time staff across multiple campuses to execute marketing events
• Source and nurture relationships with key administrators, student organizations, and other campus entities to maximize Kaplan’s competitive position
• Increase business year over year in an established market with proven success
• As part of Campus Rep Action Team, focused on the development and growth of our part-time student employees across the company

Buffalo, Rochester, And Syracuse

• Recruit, train, and manage part-time staff across multiple campuses to execute marketing events
• Recruit, train, and manage full-time staff to excel in individual markets, Buffalo and Syracuse
• Source and nurture relationships with key administrators, student organizations, and other campus entities to maximize Kaplan’s competitive position
• Increase business year over year in an established market with proven success

Rochester, NY

Managed the business to key performance metrics including:-Sales, revenue, and lead growth -Student retention-Academic excellence -Expense managementIdentified center priorities and presented performance plans to regional management to maximize results in sales and service. Business included multiple focuses, including pre-college, graduate, nursing, and.

Buffalo, NY

• Recruit, train, and manage part-time staff across multiple campuses to execute marketing events
• Source and nurture relationships with key administrators, student organizations, and other campus entities to maximize Kaplan’s competitive position in Buffalo, NY
• Increase business year over year in an established market with proven success
• Focus on Pre-College, Graduate, and Nursing programs

Queens, New York Area

Responsible for creation of Kaplan Tutoring program in the Queens market. This included:-Reaching out to customers from all former eight markets to enroll in private tutoring or attend in Forest Hills physical location-Creating a private tutoring market-Hiring and training for new positions-Managing a full-time staff of three-Creating institutional deals.

Forest Hills, NY

Maintained all responsibilities listed under Center Director.As Senior Director, I also took on the following responsibilities:-Hired and trained full-time staff at the eight Queens, NY centers.-Facilitated workshops and trainings for staff at all eight locations.-Identified marketing opportunities that were communicated with regional management for.

Fresh Meadows, NY

Managed the business to key performance metrics including:-Sales, revenue, and lead growth -Student retention-Academic excellence -Expense managementIdentified center priorities and presented performance plans to regional management to maximize results in sales and service.Responsible for hiring, training, and managing a full time staff of three. Oversaw.

Fresh Meadows, NY

In my role as Program Director, I maintained all of the responsibilities listed previously under Assistant Director. As Program Director, I oversaw the implementation of the Personal Academic Tutoring Program (or PAT). In addition to the current coaching style available at the center, PAT provided 3-1 tutoring to students. I was responsible for.

Fresh Meadows, NY

I began my career with Kaplan as the Assistant Director of SCORE! Educational Centers in Fresh Meadows, NY. In this role, I was responsible for the following:-Managed a part-time staff of 5-10 employees who provided coaching to students between the ages of 5-15 on math and reading. -Held conferences with all parents of the program to provide.