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Koertney Spears Email & Phone Number
Customer Experience Manager
at
Infinium Communications
1 work email found
@intersolutionsinc.com
2 phones found area 916
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager
Location
Loomis, California, United States
Who is Koertney Spears? Overview
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Quick answer
Koertney Spears is listed as Customer Experience Manager at Infinium Communications, based in Loomis, California, United States. AeroLeads shows a work email signal at intersolutionsinc.com, phone signal with area code 916, and a matched LinkedIn profile for Koertney Spears.
Koertney Spears previously worked as Manager of Sales and Operations at Infinium Communications and Carrier Services Administrator at Infinium Communications.
Company email context
Email format at Infinium Communications
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{first_initial}{last}@intersolutionsinc.com
86% confidence
AeroLeads found 1 current-domain work email signal for Koertney Spears. Compare company email patterns before reaching out.
Profile bio
About Koertney Spears
I started my technology career at a small Internet provider in Placer County, CA while still in High School. Over the last 24 years, I have worked as a technical support representative for one of the largest Cable MSOs, an IT Manager for an Internet Start-up, and other technology-related positions. I originally joined Infinium Communications as a Carrier Services Administrator in 2011 and as of June 2021, have taken on the role of Customer Experience Manager.My main goal is to make every client’s interaction with Infinium positive and memorable by ensuring we have solid back-end processes to help make things run smoothly. I understand the frustrations of dealing with carriers & service providers directly and am constantly searching for new ways to make handling Carrier Services easier and headache-free.
Listed skills include Telephony, Wireless, Customer Satisfaction, Wan, and 44 others.
Current workplace
Koertney Spears's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles · 26 years
Koertney Spears work experience
A career timeline built from the work history available for this profile.
Customer Experience Manager
CurrentIn this role, I am responsible for:- Overseeing the Client Advocate Team- Training and managing Client Advocates- On-boarding and training new employees- Setting customer satisfaction targets and working with the team to meet targets consistently- Interacting with customers daily by answering their questions and directing them to the appropriate employee.
Jun 2021 - Present
Manager Of Sales And Operations
Responsible for client retention/renewals. Led a team of Carrier Service Administrators in servicing client accounts across many verticals. Project Management and creation/documentation of company Methods and Procedures. Ongoing employee training in new processes and emerging industry technologies.
Oct 2013 - Jun 2021
Carrier Services Administrator
Responsible for order management from submission to completion. Created post-install support documentation and back-office processes to facilitate a high level of customer service.
Jul 2011 - Oct 2013
Customer Account Executive
Provided phone technical support for all three lines of Comcast service.
Dec 2008 - Mar 2011
It Manager
Intersolutions, Llc
Technical Support for Outside Sales Representatives, Computer Setup/Troubleshooting, Online Marketing, SEO, Network Setup (Wired & Wireless)
Jul 2007 - May 2008
Technical Support Representative
Psyberware
Provided technical support to a userbase of Dial-up and DSL customers ranging from connection/authentication issues to email access issues.
2000 - 2004
~4 yrs
FAQ
Frequently asked questions about Koertney Spears
Quick answers generated from the profile data available on this page.
What company does Koertney Spears work for?
Koertney Spears works for Infinium Communications.
What is Koertney Spears's role at Infinium Communications?
Koertney Spears is listed as Customer Experience Manager at Infinium Communications.
What is Koertney Spears's email address?
AeroLeads has found 1 work email signal at @intersolutionsinc.com for Koertney Spears at Infinium Communications.
What is Koertney Spears's phone number?
AeroLeads has found 2 phone signal(s) with area code 916 for Koertney Spears at Infinium Communications.
Where is Koertney Spears based?
Koertney Spears is based in Loomis, California, United States while working with Infinium Communications.
What companies has Koertney Spears worked for?
Koertney Spears has worked for Infinium Communications, Comcast, Intersolutions, Llc, and Psyberware.
How can I contact Koertney Spears?
You can use AeroLeads to view verified contact signals for Koertney Spears at Infinium Communications, including work email, phone, and LinkedIn data when available.
What skills is Koertney Spears known for?
Koertney Spears is listed with skills including Telephony, Wireless, Customer Satisfaction, Wan, Telecommunications, Managed Services, Voip, and T1.
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