Kelly Sprekelmeyer Email & Phone Number

United States

Orlando, Florida, US

Manage the team supporting our main business applications CRM (Saleforce.com, CPQ, Sales and Service clouds), ERP (NetSuite), and other integrated operational systems. Prioritize business requirements and projects across the organization by collaborating with the executive team.Coordinate and manage the work of external consultants and integrators

Orlando, Florida, US

Manage the activation/implementation functions as it relates to the core benefits administration, strategic partnerships and fully integrated HCM Partnership programs. Lead the organization in establishing scalable processes and procedures to enable activation success, both internally and externally. Foster relationships with senior executives within.

Orlando, Florida, US

Orlando, Florida, US

Manager of tier 1 and tier 2 HCM Customer Support teams. Implement standards for training development, delivery and measurements. Develop and customize the on-boarding of new-hires by creating specific training that helps new employees understand the technical aspect of their department content. Create internal and client facing training content (videos.

Orlando, Florida, US

Troubleshooting complex “tier 2” technical issues for Ultimate payroll software, the PlanSource benefits platform and integration between the two systems. Managing large client projects including acquisitions & mergers, reorganization, mass updating employee and system data and building customized “wizards” and web pages. Implementation of the newly.

Orlando, Florida, US

Providing full service payroll and integrated benefits support to clients using the Ultimate Software Payroll system. De-escalation of extreme client interactions to diffuse conflict and maintain a positive client relationship. Troubleshooting payroll, taxation, human resources and technical issues for diverse range of clients. Demonstrated ability to.

Maintained accurate financials using Generally Accepted Accounting Principles. Performed all HR and Payroll functions for the organization including staff management of three senior-level and up to 20 hourly and temporary employees. Implemented a performance evaluation process for the organization and conducted reviews with the Executive Secretary.

Lake Buena Vista, Florida, US

Served as the general teller: counted cash, prepared item movement reports and over/short memos and prepared deposits daily. Maintained manager fund of $25,000; created daily banks for all park tills, balanced manager fund each afternoon. Audited all credit card charge receipts. Utilized extensive guest service training to provide the magical guest.

Tracked and distributed workload among unit employees to create efficiency and facilitate customer satisfaction. Discussed scheduling, disciplinary measures and reviews with the department bureau chief. Created job postings, reviewed resumes and conducted interviews to hire new employees in the division. Performed daily ACH reconciliations and wire.

Processed payroll for over 400 employees including hourly, salaried, tipped, commissioned, part-time, full-time, seasonal, temporary and contracted staff. Ensured minimum wage, overtime and fringe benefit tax compliance. Prepared and submitted biweekly, quarterly and annual payroll taxes and forms to the IRS. Performed daily income audit of all.

Created new collateral and marketing strategies for secondary event outlets including videos, visual presentations, printed brochures, email and direct mail marketing. Conducted cold calls, sales meetings, client presentations and resort site inspections. Coordinated with independent vendors to create one-of-a-kind memorable events. Generated additional.

Processed applications and new hire paperwork; ensured I9 compliance. Developed new hiring materials and presentations to better deliver the company service message to new employees. Conducted new hire and benefits orientations for new employees. Member of the Quality Standards Committee to review and improve guest service standards. Changed numerous.

Bachelor Of Science (B.S.), Business, Management, Marketing, And Related Support Services

Bachelor Of Science (B.S.), Business, Management, Marketing, And Related Support Services