Katarína Šrámková
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Katarína Šrámková Email & Phone Number

Head of Customer Experience at Edenred
Location: Bratislava, Slovakia, Slovakia 9 work roles
1 work email found @fiserv.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email k****@fiserv.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Head of Customer Experience
Location
Bratislava, Slovakia, Slovakia
Company size

Who is Katarína Šrámková? Overview

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Quick answer

Katarína Šrámková is listed as Head of Customer Experience at Edenred, a company with 6432 employees, based in Bratislava, Slovakia, Slovakia. AeroLeads shows a work email signal at fiserv.com and a matched LinkedIn profile for Katarína Šrámková.

Katarína Šrámková previously worked as Operations Manager at Fiserv and Service Desk Team Lead at Kyndryl.

Company email context

Email format at Edenred

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*@fiserv.com
68% confidence

AeroLeads found 1 current-domain work email signal for Katarína Šrámková. Compare company email patterns before reaching out.

Profile bio

About Katarína Šrámková

I'm a dedicated leader with over fourteen years of experience in customer service. I have two years experience in using Scrum and working closely with developer teams to drive product success. I've honed my skills in leadership, communication, team management and customer satisfaction. I'm great at coordinating large teams and planning projects meticulously. Let's connect and explore how we can work together for success.

Listed skills include Service Delivery, Project Management, Communication Skills, Teamwork, and 25 others.

Current workplace

Katarína Šrámková's current company

Company context helps verify the profile and gives searchers a useful next step.

Edenred
Edenred
Head of Customer Experience
malakoff, ile-de-france, france
Website
Employees
6432
AeroLeads page
9 roles

Katarína Šrámková work experience

A career timeline built from the work history available for this profile.

Head Of Customer Experience

Current

Bratislava, Slovakia

Leading the Customer Care, Ticket and Card Operations, and Reimbursement teams. Focus is placed on optimizing customer journeys, improving service quality, and ensuring seamless interactions for clients and end-users.

Jul 2024 - Present

Operations Manager

Bratislava, Slovakia

Overseeing and optimizing organizational processes to ensure efficiency, productivity, and the delivery of high-quality products and services.

Jul 2022 - Jun 2024

Service Desk Team Lead

Bratislava, Slovakia

Leading the establishment and management of a new Service Desk team, which provides first and second level support to 90,000 internal employees globally via phone and chat.

Oct 2021 - Jul 2022

On Leave

Ibm

Bratislava, Slovakia

Leave of Absence (LoA) - Maternity Leave.

Nov 2018 - Oct 2021

Service Integration Leader (Sil), End User Services

Ibm

Bratislava, Slovakia

Managing and coordinating integrated delivery teams for the account and client.

Oct 2016 - Nov 2018

Cee&Mea Distributed Client Services Manager

Ibm

Bratislava, Slovakia

Local execution of the Deskside Support Model and Plan, implementing projects at the local level, managing, developing, and deploying staff as required within competency approved sourcing strategy, identifying resource needs, and adhering to any local Service Provider Agreements.

Dec 2013 - Sep 2016

It Education Manager

Ibm

Bratislava, Slovakia

Planning, organizing and leading IT and soft skills education sessions for internal employees.

Aug 2013 - Dec 2013

It Specialist

Ibm

Bratislava, Slovakia

I held three positions on this role: Second level IT support, IT education representative and focal point on Workstation Asset Management.

Aug 2009 - Aug 2013

Customer Service Representative - Csc Helpdesk

Bratislava, Slovakia

Responsible for flexible, pro- active customer service in IT support for internal employees on applications (such as Lotus Notes, Windows Operating Systems, LAN/WAN networks and TCP/IP connectivity, Printing, Global Web architecture).

Aug 2008 - Aug 2009
Team & coworkers

Colleagues at Edenred

Other employees you can reach at edenred.com. View company contacts for 6432 employees →

FAQ

Frequently asked questions about Katarína Šrámková

Quick answers generated from the profile data available on this page.

What company does Katarína Šrámková work for?

Katarína Šrámková works for Edenred.

What is Katarína Šrámková's role at Edenred?

Katarína Šrámková is listed as Head of Customer Experience at Edenred.

What is Katarína Šrámková's email address?

AeroLeads has found 1 work email signal at @fiserv.com for Katarína Šrámková at Edenred.

Where is Katarína Šrámková based?

Katarína Šrámková is based in Bratislava, Slovakia, Slovakia while working with Edenred.

What companies has Katarína Šrámková worked for?

Katarína Šrámková has worked for Edenred, Fiserv, Kyndryl, Ibm, and Manpower Slovakia.

Who are Katarína Šrámková's colleagues at Edenred?

Katarína Šrámková's colleagues at Edenred include Mayara S., Laura Verrier, Oscar Aparicio, Alma Jasso, and Abraham Ramirez.

How can I contact Katarína Šrámková?

You can use AeroLeads to view verified contact signals for Katarína Šrámková at Edenred, including work email, phone, and LinkedIn data when available.

What skills is Katarína Šrámková known for?

Katarína Šrámková is listed with skills including Service Delivery, Project Management, Communication Skills, Teamwork, Technical Support, Problem Solving, Flexibility, and Written And Oral Presentation Skills.

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