Kenneth Sexton Email & Phone Number

United States

In my role as Director of Revenue Management at Embassy Suites by Hilton Orlando at Sunset Walk, I successfully managed inventory, rate positioning, and revenue projections. I analyzed pricing and market trends to enhance our market positioning and make informed pricing decisions. Additionally, I handled guest assistance complaints and reservations relocation calls due to changes in the opening date.

United States

As Director of Revenue Management, I led the revenue team to establish strategies resulting in top performance within our competitive set, achieving a constant RevPAR Index above 100%. I also created and led action plans to improve overall satisfaction scores for Honors members, staff attentiveness, and cleanliness of guest rooms. Additionally, I analyzed problematic situations and provided solutions to facilitate the hotel's growth.

North Redington Beach, Fl

In my role as Director of Front Office at North Redington Beach Hilton Resort Tampa Bay/North Redington Beach, I oversaw all aspects of Front Office/Guest Services, reservations, front desk, concierge, and night audit. I managed guest assistance and resolved any concerns to ensure a seamless experience for all guests.