Ken Small work email
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Ken Small personal email
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With a deep-rooted passion for helping customers, my 20+ year journey in the industry has instilled in me a profound understanding of what truly drives conversions, builds loyalty, and fosters sustainable growth. Navigating both established enterprises and startups, I’ve been at the helm of multi-million-dollar campaigns, successfully steering teams to unprecedented milestones. —like the pivotal $1M mark at Zoom and managing the intricate $30M portfolio at PGi.At my core, I'm a strategic thinker, always a few steps ahead in the game, honing in on opportunities and architecting strategies that leverage market nuances. Whether it’s meticulously crafting a presentation, executing a cold call with precision, or orchestrating complex negotiations, every move is rooted in understanding client needs.Over the years, I have gained the following accolades:§ Nurturing relationships, fostering team synergy, and innovating processes to better resonate with evolving markets.§ Proven ability to adapt to evolving market conditions, swiftly recalibrating strategies for continued industry success.§ Proven success in creating personalized prospecting strategies resulting in high conversion rates and a robust pipeline.I thrive on crafting client-centric solutions that resonate deeply with their needs. It's my belief that sustainable business growth emerges from strategic sales excellence and unwavering client commitment. Let’s not just meet targets; let’s redefine them. Let’s not just grow; let’s thrive. Together, we can shape the future of sales, crafting stories of unparalleled success.Always open to connecting with like-minded professionals and innovative thinkers. Let’s drive business growth together. You may reach me here or at kssmall@hotmail.com.Expertise: Client Relationship Management, Sales Strategy Development, Solution Selling, Presentation Skills, Negotiation Expertise
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Customer Success ConsultantLumen Technologies Apr 2024 - PresentMonroe, Louisiana , Us -
Senior Account ExecutiveZoom Video Communications Nov 2018 - Jun 2023San Jose, Ca, UsLove working for a company that measures success by how happy customers are. The residual is an amazing and infectious culture! -
Senior Account ManagerNoble Systems Jan 2017 - Nov 2018Atlanta, Georgia, UsPartnering with customer organizations to help achieve maximum value from contact center functions. My focus is Customer Engagement, Collections and Inside Sales. Using our state-of-the-art proprietary software, companies can achieve GUARANTEED results to improve efficiency and decrease costs. Any call center's biggest expense is people - so put the spotlight on getting the MOST productivity out of your employees while dramatically enhancing their ability to perform and make money. That's a TRUE win-win-win. -
Video Collaboration Practice LeaderTechnical Innovation, A Diversified. Company May 2016 - Oct 2016Norcross, Ga, UsShort-term but highly rewarding consulting project to build and coach an inside sales team focused on TI's cutting-edge video collaboration platform. -
Vice President East Coast SalesPgi Jun 2011 - Jan 2016Alpharetta, Ga, UsBuilt and managed the most successful team of Account Managers, focused on selling the PGi-developed suite of solutions. - Consulted with customers to discuss objectives and strategies - Worked with Executives to maintain Corporate direction and consistency - Worked with Management to discuss challenges and desires - Worked with End-users to understand positioning of solutions for optimal adoption and successDidn't just sit behind a desk - worked aggressively in the field and directly with prospects and customers leveraging my knowledge and passion for the various platforms. Constantly professing, not what the technology can do, but what the technology can do FOR YOU. Greatest satisfaction is when the CIO responds with "Ken, I gave it to my enterprise, but you made sure THEY GOT IT." -
Collaboration Technology SpecialistPgi Jun 2003 - Jun 2011Alpharetta, Ga, UsDesigned and implemented complex Conferencing & Collaboration solutions for Global and Enterprise customers. Worked with Cisco, Microsoft and other platforms and helped customers understand the nuances involved with integrating and adopting the tools."I might not make the technology decisions.....but I make the technology decisions LOOK GOOD." -
Connect SpecialistAdobe Systems Jan 2008 - Dec 2008San Jose, Ca, Us
Ken Small Skills
Ken Small Education Details
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University Of Georgia
Frequently Asked Questions about Ken Small
What company does Ken Small work for?
Ken Small works for Lumen Technologies
What is Ken Small's role at the current company?
Ken Small's current role is Technology Herder.
What is Ken Small's email address?
Ken Small's email address is ks****@****ail.com
What is Ken Small's direct phone number?
Ken Small's direct phone number is +167857*****
What schools did Ken Small attend?
Ken Small attended University Of Georgia.
What skills is Ken Small known for?
Ken Small has skills like Webinars, Webex, Collaboration Solutions, Saas, Unified Communications, Video Conferencing, Solution Selling, Hosted Services, Webcasting, Collaboration Tools, Cloud Computing, Salesforce.com.
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