Ken Small

Ken Small Email and Phone Number

Technology Herder @ Lumen Technologies
Ken Small's Location
Savannah, Georgia, United States, United States
About Ken Small

With a deep-rooted passion for helping customers, my 20+ year journey in the industry has instilled in me a profound understanding of what truly drives conversions, builds loyalty, and fosters sustainable growth. Navigating both established enterprises and startups, I’ve been at the helm of multi-million-dollar campaigns, successfully steering teams to unprecedented milestones. —like the pivotal $1M mark at Zoom and managing the intricate $30M portfolio at PGi.At my core, I'm a strategic thinker, always a few steps ahead in the game, honing in on opportunities and architecting strategies that leverage market nuances. Whether it’s meticulously crafting a presentation, executing a cold call with precision, or orchestrating complex negotiations, every move is rooted in understanding client needs.Over the years, I have gained the following accolades:§ Nurturing relationships, fostering team synergy, and innovating processes to better resonate with evolving markets.§ Proven ability to adapt to evolving market conditions, swiftly recalibrating strategies for continued industry success.§ Proven success in creating personalized prospecting strategies resulting in high conversion rates and a robust pipeline.I thrive on crafting client-centric solutions that resonate deeply with their needs. It's my belief that sustainable business growth emerges from strategic sales excellence and unwavering client commitment. Let’s not just meet targets; let’s redefine them. Let’s not just grow; let’s thrive. Together, we can shape the future of sales, crafting stories of unparalleled success.Always open to connecting with like-minded professionals and innovative thinkers. Let’s drive business growth together. You may reach me here or at kssmall@hotmail.com.Expertise: Client Relationship Management, Sales Strategy Development, Solution Selling, Presentation Skills, Negotiation Expertise

Ken Small's Current Company Details
Lumen Technologies

Lumen Technologies

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Technology Herder
Ken Small Work Experience Details
  • Lumen Technologies
    Customer Success Consultant
    Lumen Technologies Apr 2024 - Present
    Monroe, Louisiana , Us
  • Zoom Video Communications
    Senior Account Executive
    Zoom Video Communications Nov 2018 - Jun 2023
    San Jose, Ca, Us
    Love working for a company that measures success by how happy customers are. The residual is an amazing and infectious culture!
  • Noble Systems
    Senior Account Manager
    Noble Systems Jan 2017 - Nov 2018
    Atlanta, Georgia, Us
    Partnering with customer organizations to help achieve maximum value from contact center functions. My focus is Customer Engagement, Collections and Inside Sales. Using our state-of-the-art proprietary software, companies can achieve GUARANTEED results to improve efficiency and decrease costs. Any call center's biggest expense is people - so put the spotlight on getting the MOST productivity out of your employees while dramatically enhancing their ability to perform and make money. That's a TRUE win-win-win.
  • Technical Innovation, A Diversified. Company
    Video Collaboration Practice Leader
    Technical Innovation, A Diversified. Company May 2016 - Oct 2016
    Norcross, Ga, Us
    Short-term but highly rewarding consulting project to build and coach an inside sales team focused on TI's cutting-edge video collaboration platform.
  • Pgi
    Vice President East Coast Sales
    Pgi Jun 2011 - Jan 2016
    Alpharetta, Ga, Us
    Built and managed the most successful team of Account Managers, focused on selling the PGi-developed suite of solutions. - Consulted with customers to discuss objectives and strategies - Worked with Executives to maintain Corporate direction and consistency - Worked with Management to discuss challenges and desires - Worked with End-users to understand positioning of solutions for optimal adoption and successDidn't just sit behind a desk - worked aggressively in the field and directly with prospects and customers leveraging my knowledge and passion for the various platforms. Constantly professing, not what the technology can do, but what the technology can do FOR YOU. Greatest satisfaction is when the CIO responds with "Ken, I gave it to my enterprise, but you made sure THEY GOT IT."
  • Pgi
    Collaboration Technology Specialist
    Pgi Jun 2003 - Jun 2011
    Alpharetta, Ga, Us
    Designed and implemented complex Conferencing & Collaboration solutions for Global and Enterprise customers. Worked with Cisco, Microsoft and other platforms and helped customers understand the nuances involved with integrating and adopting the tools."I might not make the technology decisions.....but I make the technology decisions LOOK GOOD."
  • Adobe Systems
    Connect Specialist
    Adobe Systems Jan 2008 - Dec 2008
    San Jose, Ca, Us

Ken Small Skills

Webinars Webex Collaboration Solutions Saas Unified Communications Video Conferencing Solution Selling Hosted Services Webcasting Collaboration Tools Cloud Computing Salesforce.com Enterprise Software Channel Direct Sales Managed Services Telecommunications Voip Lead Generation Audio Conferencing Channel Partners Sales Process Go To Market Strategy Sales Operations Telepresence Strategic Partnerships Call Centers Complex Sales Sales Presentations B2b Mobile Devices Professional Services Product Management Data Center Selling Co Location Sip Crm Marketing Automation Pre Sales Account Management Software Industry Customer Retention Channel Sales Sales Enablement Wireless Key Account Management Mpls Sip Trunking Business Alliances

Ken Small Education Details

  • University Of Georgia
    University Of Georgia

Frequently Asked Questions about Ken Small

What company does Ken Small work for?

Ken Small works for Lumen Technologies

What is Ken Small's role at the current company?

Ken Small's current role is Technology Herder.

What is Ken Small's email address?

Ken Small's email address is ks****@****ail.com

What is Ken Small's direct phone number?

Ken Small's direct phone number is +167857*****

What schools did Ken Small attend?

Ken Small attended University Of Georgia.

What skills is Ken Small known for?

Ken Small has skills like Webinars, Webex, Collaboration Solutions, Saas, Unified Communications, Video Conferencing, Solution Selling, Hosted Services, Webcasting, Collaboration Tools, Cloud Computing, Salesforce.com.

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