Intelligence Solutions Engineer, Manager
Leesburg, Virginia, Us
- Assisted customers with usage of Cofense Intelligence integrations from POC through deployment and ongoing support. As part of this work, I figured out how to install Python 2.7 and pip on CentOS 6 to support customers using that version.- Supported several third-party development teams that were building integrations for Cofense Intelligence; this involved supporting meetings with developers and testing/feedback provided for the third-party integrations.- Helped mentor team members on Python best practices and standards for use of source control and testing. Built pytest and pyresttest (a now deprecated Python REST API testing framework) tests for our integration library.- Several enhancements and maintenance changes to the core Cofense Intelligence integration library (phishme_intelligence on PyPI). This library allowed customers to pull Cofense Intelligence in a variety of formats for customer-specific integrations and also was utilized by most of the Cofense Intelligence platform specific integrations. - Developed, enhanced and troubleshot Cofense Intelligence Python-based integrations for a variety of platforms, including ThreatConnect, FireEye Security Orchestrator (FSO), and Recorded Future.- Rebuilt, restructured and expanded documentation using Sphinx and Restructured Text (RST) to make documentation versioning and customization easier.- Promoted to team manager in October 2017, provided technical support and leadership to assigned team and management assistance to the Director of Solutions Engineering. Worked with the team to continue to build out Agile-based development setup to improve efficiency and tracking of tasks and worked with Cofense Support to transfer Level 1 support tasks to free up resources to support core integration tasking.