Kathie Stiner Email & Phone Number

Markham, Ontario, Canada

Professional Services Manager managing a team of 20 resources through multiple test phases including System Functional testing (SFT), System Integration Testing (SIT), End to End Testing (E2E), User Acceptance Testing (UAT), Deployment Verification Testing (DVT) and Normalization (Post implementation support) utilizing Jira, Xray and Confluence for all test management. In this client-facing role, I manage quality engineering and provide support to a major Canadian Telcom client across more than a dozen successful project implementations on highly complex, integrated projects working in a SAFe agile project delivery environment.

Mississauga, Ontario, Canada

UAT Lead and Client Integration Test Lead for implementation of a mobile cheque processing application with external clients. UAT Lead and Client Integration Test Lead for implementation of a new, complex remittance payment processing platform.Wrote User Acceptance and Business test plans for 10+ projectsManaged and participated in the creation, review, update and upload into HPALM of over 5000 test casesEnsured compliance with Enterprise Delivery Standards for all UAT deliverables including test strategies, test plans, project plans, entry and exit reports, status reports and test result summaries

Toronto, Canada Area

Certified coaching services empowering entrepreneurs to create an exceptional life and business they love on their terms. • Provided virtual life and business coaching services to clients • Identified, designed and executed strategic lead generation to procure new clients• Created and maintained landing page sales funnels for lead generation and data collection• Utilized ConvertKit & Mailchimp CRM & marketing platforms to create automated sales funnels, email marketing campaigns and email communications• Created and managed Facebook & Instagram ad campaigns for account growth, increased visibility, and list growth• Managed day to day tasks and overall project management for concurrently running projects with Trello, monday.com & Slack • Managed and facilitated educational live webinar classes to generate leads and sell coaching programs• Created and designed lead magnets and configured lead magnet integrations with Social media ads, websites and landing pages to collect data• Designed, developed, managed and maintained main website and subdomain product websites utilizing Wordpress, Webflow and Basic HTML• Created and scheduled engaging social media content with Buffer, Hootsuite and Sociality• Creatively designed multiple brand concepts for the coaching practice, individual coaching program launches and for coaching clients• Procured and managed offshore Virtual Assistant to assist in the business as directedTechnical Skills: Expert with Google Applications (Docs, Sheets, Slides), and MS Office Suite (Word, Excel, PowerPoint), Microsoft Project, Microsoft Outlook, Slack, Trello and monday.com. Proficient with Adobe Illustrator, Photoshop, Premiere Pro, iMovie, Picmonkey and Canva. Social Media Management & engagement: Facebook, Instagram, Twitter, Youtube, LinkedIn, Facebook Ads Manager.

Toronto, Canada Area

Provide Business consulting services including business requirements gathering, business requirements documentation, project completion estimates, define project timelines, milestones and schedule. Perform onsite audits of technology hardware, processes, and procedures. Provide recommendations to SOP's in place. Meet regularly with the owner to discuss progress and review the project plan.

Toronto, Canada Area

Managed SIT Testing phase for a complex portfolio of online front end applications created for a new Credit Card platform to host the functionality, technical environmental and business processes needed to support and manage the Canadian MBNA customers/accounts that TD Bank purchased and migrated from Bank of America. Managed offshore test resources located in India and the Philippines combined with onshore test leads and testers.

Health Coach Certification, Health And Wellness, General

The mission of The Institute for Integrative Nutrition (IIN) is to play a crucial role in improving health and happiness, and through that.

International Event & Wedding Planning Professional Certification, Meeting And Event Planning

Project Management Fundamentals, Project Management

Gathering And Analyzing Business Requirements, Project Management